Fix & Optimize

I'm going to ignore the fact that as I write this, my music is happily playing from Spotify regardless of the fact that the Sonos app shows "No Content" for that group. WOW. Broken in so many ways.  Let's instead focus on the fact that I have a grouped set that no longer has an available volume slider for one of the speakers in the group. How do I control the balance between the two with no volume slider?!?!  

I have (3) Sonos Connect 1st Gen Wireless amps. (2) of them are side by side right next to my router. 1 of the 2 is constantly cutting in and out and it is the only one that does this. The other 2 performs perfectly. (Also, one of those amps are connected directly to my router.) I know it’s not the streaming service that I use because it cuts out not matter what streaming service I use. It could be interference, but there isn’t anything else around my router or the amps that it could be interfering with. Please help   

I’m playing via line out into an Era 100 grouped with a One SL. The speakers consistently fall out of sync or fail to remember being paired after pressing apply on the app. I’m playing vinyl records and every time I change side, I have to reset the speakers on the app. Nothing gets remembered and it’s completely frustrating. Any help appreciated! 

I have been using my Sonos system with my iPhone for a few years and it was very easy to send content via Airplay or through Home.app to my Sonos Speaker. But I recently switched to Android and now the only way to play content is via the Sonos app.How do I “cast” audio that’s playing from my Android phone to the Sonos system?

I have a system upstairs and another downstairs both connected to the same WiFi.new app now has arbitrarily separated the two systems and I must switch from one to the other, and can no longer have the same music playing everywhere.The mind boggles as SONOS in a dev team hole, keeps digging.I suspect there is no way out of yet another unasked for “improvement?”  Is there a way that someone knows, a workaround perhaps where I can control both from one source?  Prior to this, they were identified easily by how I named them.  Absolutely NO NEED whatsoever for this further bastardization of their app.  I see countless complaints but no response from SONOS.  Instead they ask their users to make their excuses.Ah….for the days of a simple amp with speakers.  

I do have multipe issues but all seem to be connected with my sonos soundbar not being visible in my system anymore. It was connected as a home cinema system with two sonos one and a sonos sub. The sonos ones also have gone missing, the sub shows not connected, unable to remove and reconnect everytime i tried. Unplugged the power cord already from all devices, did not help. Anyone an idea, what the issue is?

Happens randomly, I can be using the app, adding music, changing things and the suddenly I try to access the queue and I get the message 'Unable to access the queue.  Try again'. Doesn't matter what I do, unload app, restart mobile. It will not allow me to access the queue. I thought that after all the issues, this being one of the main parts of the app you need it would have been sorted.

I have two Play 3 (Gen 1) and two Play 1 (Gen 1) speakers.  I tried connecting everything at my new home in Medellin Colombia and the Play 1 speakers connected perfectly. The Play 3 speakers won’t. I tried the factory reset, ethernet connection to the modem, unplugging, everything….. Play 3s are simply NOT CONNECTING.  They worked perfectly at my home in Houston recently 

Open Sonos app on my Android Phone Navigate to and choose Music Library source Select Songs from the list of options Press Play or Shuffle Endless loading circle appears and nothing happens for at least 7 minutes, after which I stopped wasting my time waiting.Music is on my NAS, i can easily access and play specific songs, or select and play genres or my own playlists through the app.What gives? This wasn't an issue in the past. I understand the development team is attempting to fix this app but I didnt expect this functioanlity to be broken. Anyone else experiencing this? Build 80.14.06-release+20241206affe3de (by the way, brilliant UX design to not allow users to tap and copy the version numbers and other info on the About Your System screen).

Depuis que je suis passé à la nouvelle application Sonos j’ai des problèmes de stabilité. J’utilise principalement Tidal comme source de musique ou ma bibliothèque personnelle. J’utilise mon Iphone 13 ou mon Ipad Air 2024 (model A2902) pour ouvrir l’application sonos OS S2. Mon système est à jour, c’est la version 80.14.07. L’application est instable, elle s’arrête et m’indique qu’il n’y a aucun produit trouvé, puis indique d’aller dans les paramètres système, puis après le message l’application fonctionne correctement jusqu’à ce que le problème recommence. Un autre problème que j’ai à l’occasion, c’est que la musique saute à la pièce suivante sans que je l’ai demandé. Bon, tout ça pour vous dire que je n’avais jamais de problème avec l’ancienne version de Sonos. Je ne vois pas les améliorations qui ont été apportées avec cette nouvelle version. J’utilise un Connect Gen2 (1510) octobre 2015, je l’utilise comme streamer, il est connecter à mon DAC. Moderator Edit - Translation by Google

Hi,having a complete nightmare, setup a Sonos Beam Gen 2 with no problem attached via HDMI on a Samsung TV.  All works fine on its own controlling tv and channels, sounds good.    however i cant add my 2 older Sonos Play:1 as surrounds, what am i doing wrong?just cant get the beam to find them or link up?

I have a new beam 2 and freestyle projector connected by micro hdmi - e arc  it works well together after a while - but getting connection AGAIN once devices turned off is my  issue As it works eventually this is clearly my failing but I really need a list of steps to follow -  on occasion the beam doesn’t see the hdmi e arc connection- once it said there is something interfering ?   

Tengo una bocina era 300 y hace un mes Alexa funcionaba de maravilla pero estas últimas semanas Alexa no obedece a las órdenes que le doy. Por ejemplo si pido que ponga radio me responde pero no reproduce nada… si pido que ponga una canción en específico en alguna plataforma responde pero se queda sin reproducir nada… alguien tiene el mismo problema ? Moderator Edit - Translation by Google:I have a 300 speaker and a month ago Alexa was working wonderfully but in recent weeks Alexa has not obeyed the commands I give it. For example, if I ask to play the radio, it responds but doesn't play anything... if I ask it to play a specific song on a platform, it responds but doesn't play anything... does anyone have the same problem?

Bonjour à tous,Je possède 2 enceintes SONOS Five dernière génération, et j’aimerai les utiliser avec une barre de son ARC ? ou ARC ULTRA ? pour la télévision. Est-ce possible ? et même y ajouter le SUB ?Sauriez vous me dire ce qui est compatible ?Merci pour votre aide ;) Moderator Note - Translation by Google:Hello everyone,I have 2 latest generation SONOS Five speakers, and I would like to use them with an ARC soundbar? or ARC ULTRA? for television. Is this possible? and even add the SUB?Can you tell me what is compatible?Thanks for your help ;)

When I play music from my Brennan B3 through my Sonos Roam SL speaker the name of the individual song isn’t shown. Can this be done ?

Hi everyone and welcome especially ​@Corry P .I just want to report two low prio bugs of the Android app. (iOS everything fine)1. edit view of alarm clock settings shows am/pm instead of 24h view for DE users. 2. EQ settings of Beam2 (I don’t know if other ht devices also are affected) show a balance slider, but it has no effect. …latest android app and firmware… 

A quoi sert fondu enchaîné  Moderator edit:Google Translate-What is crossfade used for?

Bonjour , je ne peux pas écouter de musique avec ma deuxième enceinte symfonisk car il n’y a pas de contenu dedans Et je ne sais pas comment faire pour en rajouter  Moderator edit:Google Translate-Hello, I can't listen to music with my second symfonisk speaker because there is no content in itAnd I don't know how to add moreModerator edit: combines posts

Just cannot get the android app to connect to my shared pc drive.  Read all the posts and help notes.None of it works. Tired of this. 

My NAS music library shows properly on the latest iphone, android and Windows apps.However, when adding surround speakers (2 Sonos one) to my playbase+sub setup, the library stops showing up in the iphone and android apps. Removing the surround speakers will make them show up again, so it’s 100% replicable.This didn’t happen with the former apps.The Windows app keeps on showing the libray and working properly all the time.Haven’t seen it reported, so I thought it would be interesting to share

Hi Sonos Team, I recently purchased a Sonos HD Radio subscription and am impressed with the audio quality and it’s fantastic! However, I’ve noticed that the service announces the station name in between songs. While I understand the intent, this feature can feel a bit disruptive in certain settings, like when hosting guests or a party. Switching to Spotify avoids this, but it does make me question the value of maintaining both subscriptions. Is there a way to disable these announcements for a more seamless listening experience? Thank you for your time and support!

I’ve been using my Sonos system primarily for music, but I’m now setting it up for home theater use. I’m looking for tips on how to get the best sound quality for movies and TV shows. Specifically, what settings or configurations in the Sonos app should I adjust for enhanced surround sound? Any recommendations for additional Sonos components (e.g., soundbars, subwoofers) that would improve my home theater experience would be greatly appreciated

I’ve had two Sonos sl 1 speakers for about two years and I’ve hardly ever had them both working.I have one in the kitchen and the other one in the living room. I constantly have to sort out one by doing a reset I’ve also rang up someone at Sonos who got both working for a while. Now if I get say the kitchen going the living room one stops working it seems I can only have one at a time working could someone help please. I want to subscribe to apple music and get a roam but won’t until I get this sorted.RegardsBruce

I have a Beam and 2 Sonos Ones all on S2 app. When I try to add sub mini it keeps saying that the system has been added but may not appear... But it never appears. Have reset the mini and tried to add it on multiple times via phone and tablet but no joy. Any idea how I can add it?

Anyone else noticed how slow and unresponsive the App has become today Dec 23rd 2024?   Much worse than the usual sluggish performance we have become used to.android App Randomly losing connection with the playersMore than 20 seconds to pick up what’s playing  and before anyone jumps in ,  no its not my network , these are ethernet connected devices and I have a strong Internet service 70mb/s with no competing web traffic.   If prior years problems are anything to go by I am not looking forward to entertaining guests on the 25th as new users plug in their sonos gifts for the first time and try to register. Please Sonos ditch this Cloud based App solution and give us back direct control of our own equipment.