era 300 height channel playing through arc not era 300

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era 300 height channel playing through arc not era 300. When using Dolby labs atmos test it plays rear height test time from the arc not the era. Can be resolved by power cycling the arc but how can this be fixed?

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Stanley_4Answer

Grand Maestro

Get it to happen, submit a diagnostic and call Sonos support to get the issue added to their list.

Stanley_4Answer

Grand Maestro

Get it to happen, submit a diagnostic and call Sonos support to get the issue added to their list.

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