Fix & Optimize

Hello!I’m moving into a new place that has wired speakers throughout the house. The wall plate has a 3.5mm input that uses cat5 to a panel in the basement. The speakers then go from the panel to the rest of the house. The amp has the speaker connectors to output to the speakers but I can’t do that. So my question is, Can I use a 3.5mm to speaker wire adapter? Or can I go from speaker wire to RCA to 3.5mm jack?Thanks everyone!

Hi All, My Sonos system (Arc, Sub, 2x300’s) works perfectly. No issues there. I can log in to the app, again, no problem. However...I also have a pair of Ace headphones and while they are connected to the App, I cannot enable the handover feature from the Arc because it ask me to log in again (I am logged in!) and this is just a repeating cycle that never gets to the next step. So...given the issues a lot of folks have had, I am loathe to delete the App and try to start over to fix this. Is there a fix where I do not have to reset/delete?  Cheers! 

I have a controller on my iMac from the original Sonos 1 System. Does that system still work? I ask because it seems to be blocked and when I try to connect to my existing system (with 5 speakers) it can’t find them.PS. the controller on my iPhone continues to work fine.  So - should the controller on my iMac continue to work?  

Will the Arc soundbar link to my Sonos play:5.  For example if I were to purchase the Arc sound bar could I use my play:5 as surround sound.  Would they link together?

I have a somewhat old Amp that seems to have died a few days ago. I was listening to it one evening, and clicked the play / pause button to turn it off. The next day, it was dark and wouldn’t power up or connect. I reset it with the button on the back, and the light will come on and blink white for a while, which is encouraging at first. But then it goes dark. And if you press the play / pause button it will blink red three times, then go dark again.I suspect it is a brick. Looking around the internet, it looks like sonos does not do out of warranty repairs? Just trying to figure out my options here.

I have been a KPIG listener for 15-20 years. Many know that KPIG was one of the very first streaming radio stations out of Santa Cruz.I have been a Sonos owner for 10 years. KPIG has always been wonderful. However, listening to KPIG is a challenge with the new updated Sonos App, combined with TuneIn radio requiring a subscription fee to listen to KPIG has made it difficult to listen to KPIG via Sonos. As it is at this moment, I have: Sonos on my MacBook with Sonos player v 16.4.2 And have the updated TuneIn Player on my MacBook. YES I can play KPIG from my computer. However I cannot initiate KPIG from my iPhone Sonos App. This is the Black Sonos App. It shows up in my favorites on my iPhone but I have to initiate it from the MacBook. I cannot initiate it from the iPhone. Please advise

The system stops playing every kind of music that I chose. After a few seconds it restarts playing. This happens about every 5 to 10 minutes. I can’t find any problems at my provider, so it looks that Sonos is the problem. Thus anyone now how to correct this problem. It happens sinds the last week. 

I ask Alexa on the Move to: “Set volume to level 4” - and when I test it, indeed it is OK.  But the next time I “Alexa” the volume is again way too load like before.  How can I get the Move to hold the volume to which it is set by Alexa??  Thank you.  Peter

¿puedo conectar dos tocadiscos Sonos a una mesa de mezclas? ¿se puede conectar todo a los altavoces sonos?Moderator edit:Google Translate-can i connect two sonos turntables to one mixer? can everything be connected to sonos speakers?

I’m trying to add Alexa as a voice assistant to my ERA 100 but when it tries to sign me into Amazon it just buffers.  I’ve tried various suggestions like disabling the SONOs skill in the Alexa app, uninstalling the Amazon shopping app but nothing is working.   

Hello. My sonos play 1 speaker is not connecting to my computer. This is odd, because it randomly disconnected. I tried resetting and rebooting it, but nothing worked. It would be great if I could hear about a way to fix it. Thank you.

When will u add more then 2 speakers sounds 

I do realise that there is a chapter listing on the new Sonos app for my Audible books. However currently they seem to be non-functioning as when you tap the play button next to each chapter, the speaker just simply plays the audiobook where it left off or just keeps randomly changing from chapter to chapter without any real playback on the speaker.  It would be great to get the chapter list playback up so that one doesn’t have to click the next button like 25 times just to get to chapter 26 from say chapter 1. 

I've reset, and I know my wifi password is correct. The Play 1 speaker starts the set up normally,  then automatically connects to a temporary wifi (even though i am already connect to mine on my device) then asks me to connect to my wifi and enter my password, but it can't connect. My device shows me still connected to the temporary wifi of sonos, when I try to switch to mine it says that it lost connection and ends the setup.

According to the SONOS service rep I can no longer use my Sonos5 as it will not update. I switched to Starlink as my Internet Service Provider and they claim they do not support sattelite ISP connections. This is total BS since every other streaming service we can pay for ie: Netflix, Amazon Prime, U-tube, Hulu, Disney, Paramount etc    can stream via Starlink, but Sonos does not. One has to ask why, when every other streaming service can transmit/receive data packets via a fully licensed and valid ISP as Starlink is, but Sonos says they cannot support this service? No ratiional explanation can be offerred to refute why this cannot be remedied. So I now own a $700 doorstop?

My system contains: 1 BEAM2 MINI SUB3 SL 1004 ERA 300 (just purchased)Will all this work together? I have a small 1 bedroom home with extremely high ceilings. (24 ft ceilings in the LR)is this too much audio for my space? 

I have been (happily) using Sonos for years with various WiFi routers, but recently change to Google Nest to increase WiFi coverage.  In doing so, I have lost connection to my Sonos hardware (the Sonos app says “unable to connect”).  Have followed the app trouble-shooting guide but still no connection.  HAs anyone experienced this and/or got any suggestions? 

How do I connect to Spotify 

Recently got an ultra and era 300s coming from Arc and Sonos ones. mostly do movie watching but on occasions like to play some music. Arc and ones sounded pretty good but I’m disappointed by the era 300s for music playback, find them very tinny sounding and don’t sound as good as the ones I had. Don’t quite understand why they sound so poor, for the cost of them I thought they would excel at all content thrown at them. I’ve tinkered with settings but of ended up setting them to ambient rather than full play back. Has anyone experience of this? Know why they are so poor. 

Hello everyone !I apologize in advance for the translation which may be approximate.I purchased a Sony PS LX310 BT vinyl turntable, which I want to connect to my Sonos environment without connecting Bluetooth. I voluntarily bought a Sonos Era 100 in order to bridge the gap between the turntable and my Sonos environment (1 Playbase, 2 Sonos One in addition).I read on the Sonos site that a simple RCA female output (red and white tips) and a 3.5mm USB-C jack adapter are enough to detect the turntable on my Sonos Era 100. So I bought them. However, it is impossible for me to play my vinyl records because the local source (Line-in) is not detected on my Sonos application. I find myself very annoyed, I don't want to pay for an Amp. Have you ever had this problem or do you know how to resolve this problem?Thank you for your attention to my request.

All I want is to connect my pre-configured speakers to my new modem via WiFi (without losing my existing SONOS setup). Unfortunately, whether I use the latest SONOS app or the older S1 version, my speakers are not discoverable on either my iPad or Samsung mobile device.After repeatedly trying the WiFi troubleshooting steps, the status lights were inconsistent—flashing white, which indicates it's either still booting or trying to connect to WiFi. I couldn't get the chime or the flashing orange status light during the connection process; instead, the setup would just stop and fail to find the speaker.The next step was to connect to my router via a LAN connection. Success, sort of. My system finally showed up in the SONOS app, and I waited an additional 5 minutes after the white status light became solid, just in case it was still updating the firmware. Unfortunately, when I placed the speaker back on the shelf and disconnected the LAN cable, the speaker was no longer discoverable, despit

I don’t get the same results in the Sonos app when searching Storytel compared to the same search in the native Storytel app. I have also seen similar results with Spotify. Something can be found in the native music service app, but not when searching for the same thing through the Sonos app.E.g. I searched for an author in the Storytel app. I got 59 results. Searching for the same author in the Sonos app just gave me 38 results.I can of course “cast” from the native app to my Sonos system and start playing it that way. But the queue functionality is very limited when doing it this way and it is not possible to queue multiple things in this manner.

HiSo i got a new router yesterday and tried to set up my Sonos system again. But My playbar and sub wont connect. I can see both of Them in the app and when i try to set them Up it says preparing and then the message a problem occurd unplug and try again comes up.I've tried to factory reset them both but that doesnt help. And tried to use a cable between Them and the router too but that doesnt work either. Im wondering if anyone has any ideas or could provide any help on how to proceed.My 2 One SL installed without a hitch.

Hello,My rear one sl are in the living room and I would like to know if there is a Sonos voice command that could set on / off surround? So that we could have a nice diner while kids look at the tv :)thanks

Hi,  I am looking to upgrade my TV to match up with my Arc Ultra and I wanted to make sure there are no issues connecting these two together. 2024 Sony Bravia 8 and the Arc Ultra. plan is to use the E-Arc connection as I have done before so I really don’t expect an issue, but thought I’d ask before I spend the money on the TV