Fix & Optimize

Buenas tardes .Tengo Beam 2 + 2 One + Sub Mini.Quiero añadir Player CD Denon DCD600 y un altavoz Marshall al sistema Sonos. Tengo 2 preguntas:1- Lo hago a través de Port? Puedo conectar El Denon y el altavoz Marshall?2- Necesito también un amplificador  para el Player Denon ? Denon PMA-600NE??? No quiero comprarlos y que luego no funcionen bien.Gracias 

Using the S1 app my gen 1 Connect:Amp ZP120 will often lose audio for 5 to 10 seconds while playing Spotify. It is grouped with a Play:1 which does not drop audio.  Everything is on WiFi, which is congested, however there are no issues listening to Sonos Radio, Amazon Music, PocketCasts, etc. Unfortunately I have no control or access to the WiFi set-up at my apartment.  I know there are memory issues with the gen 1 Play:5 and Spotify which is why I sold mine and went with the Connect:Amp which I already had and just needed some speakers for. Gapless playback, automix, and crossfade are all disabled in the Spotify app since I read those could lead to issues with older equipment.  I have a diagnostic report *********** run right after the audio dropped.  Is there anything I'm missing here that could fix this other than upgrading to a current generation Amp and S2 app? I've been avoiding S2 until the stability issues get sorted out. Moderator edit: recorded and removed diagnostics

On Windows 10, Sonos went to//My Computer/Music. Now it goes to//Desktop-PRMVB3Q/Music and there is no such folder. Network profile is private. Music folder is shared with everyone. Firewall not blocking. Radio station plays on the Sonos just fine.

System consists of 5 x Play 1 speakers all updated . Works fine , purchased 2 x Roam speakers, system sees them but will not update. Tried all solutions recommended. Purchased Era100 speaker and likewise system sees speaker but will not update. I am thinking of closing down all speakers and changing the speaker plugged into router from a Play 1 to the new Era 100 to see if it is a compatibility issue anyone had experience if this please?

Can you pair 3 Sonos move 2 speakers together?

Hi,I’m planning an audio setup for my living, dining & kitchen open space, which you can see on the plan and the 3D sketch above, with the measurements.I was thinking to install Sonos architectural speakers: - 2 pairs of Sonos In-Ceiling 8” for the living and dining area (vaulted ceiling) and - a pair of Sonos In-Ceiling 6” for the kitchen area (flat ceiling).Each speaker will have a dedicated ceiling-box it will be installed in and all 6 of them will be connected directly to a single AMP with a Helusound 400 2x2.5mm2 cables. I read in Sonos guidance that the Trueplay won’t be possible if there is a mixture of speakers connected to the same AMP, which I’m planning to use here. I’m considering changing a pair of 6” to 8” but it may be an overkill for such a small area.Speakers in these areas will be used for music only. Having a separate TV room for Home Theater setup. Here are my queries, hope you will be able to help me or point me to the right direction on:Would 2 pairs of 8” be

My Sonos roam was working perfectly fine a couple days ago and now it is showing a flashing red light. I have tried to charge it and I have switched out the chargers and it is still happening. The speaker will connect to my phone and other devices and it will tell me that the music is playing but no sound comes out. 

Anyone else having problems with system kicking off products? I have an Arc, sub amd two era 100s. It keeps dropping sub. As well will not allow ‘tune play’ starts initial step then says no speakers found. Just spent over a hour and there submitted diagnostics and still not working. So frustrated with Sonos after spending thousands for my system.  

Connecting is a damn nuisance. Often turn the speaker on and struggle to get a connection. No other Bluetooth product has ever given me a problem, but Sonos does.

Bonjour,Plus possible d'envoyer ma musique directement sur sonos Arc à partir de mon téléphone en Bluetooth ou wifi direct il ne détecte plus sonos arc, mais la five.Je n’ai plus d'accès à l'interface Home sonos sur ma tv samsung, difficultés à associer système sonos Arc Home cinéma et une sonos five, impossible de créer un groupe d'enceintes. Problèmes de réseau wifi. instabilité chronique du système surtout quand je groupe la sonos arc et la five.Merci d’avance pour vos reponses et conseils Moderator edit:Google Translate- No longer possible to send my music directly to Sonos Arc from my phone via Bluetooth or direct WiFi, it no longer detects Sonos Arc, but the Five.I no longer have access to the Sonos Home interface on my Samsung TV, difficulty in associating the Sonos Arc Home Cinema system and a Sonos Five, impossible to create a group of speakers. WiFi network problems. Chronic instability of the system especially when I group the Sonos Arc and the Five.Thank you in advance for

Hi the wifi and true play won't connect on the sonos app anymore so can't listen to spotify...

I used to happily listen to Radio Swiss Classic IT on Sonos. Then came the 'Catastrophe'!The station disappeared and I cannot get it back. The radio station say there is nothing wrong at their end. I guess it must be more fallout from the disastrous software update?  

My Sonos Move powered off while playing and a red light is flashing on the front.

I have a movie room that’s 18’ x 39’. Two sub 4’s are not sufficient. The rear of the room is dead compared to the front.  We have two Sub 4’ in the front corners, and we want to add two more Sub 4’s in the rear corners of the room, but Sonos does not allow more than two subs to be connected to an Arc Ultra.Is there a way around this without getting two sonos amps and running another brand subwoofer from a sonos amp?

Add me to those multitudes where Airplay can’t connect to Sonos Beam.Been working for three years.Just stopped.Any solution? Step by step? (Work ok with other devices in my home.)

I have just purchased a second Play1 to pair with my original one. No problem playing them individually but pairing just will not happen. I get the message saying pair with the same model, well they are!

I just installed the Tunein app on my iPhone, I added Tuneis as a service to my Sonos app. I am trying to listen to a podcast and it plays through my Sonos speakers “Welcome to Tune-in!” and it plays a 30-second advertisement… but the actual podcast itself never starts playing. I press the Play button again and the “Welcome to Tunein” 30-second advertisement starts playing again. How do I get the actual podcast to play? Also, I tried to listen to the same podcast through the iHeartRadio service and it said “Unable to play (podcast name) the connection to iHeartRadio was lost”. How do I fix this? All I want to do is listen to my favorite podcast through Sonos!

can we return speakers for refund. app is so broken it has been a couple years since I have been able to access my music library. will not buy another sonos product unril rectified. the one thing they offered was a no hassle easy wireless experience. somehow they have completely lost their way.  can we get a refund?

Long time Sonos user (>10 years). First time post.I have been using the S1 app until now as part of my system was not compatible with S2/New App.Removed Play 5 (Gen 1), added Era 300 and moved to New App today.More painful than expected and needed to do a factory reset on each item and add into new system in New App. Finally got set up, however I am not able to use the queue function. Play Now, Play Next and Add to end of Queue all do not work (across all streaming apps and music library via NAS).Replace Queue does seem to work, with music starting immediately. Tried a reboot of router, reboot of all products and reboot of app. No change.is the queue problem still a known issue or should it be working?Any ideas on how to resolve much appreciated. Thank you 

I don’t understand why such a simple concept: “I want to play the music I own or subscribe to on the speakers attached to my WiFi” is so hard to navigate in your app.Between your weird descriptions of your Services, your Favorites and Your Sources, it is difficult to get get a simple song on Apple Music that I’m signed in to play on the selected speakers (2 out of 10 that show up on the Sources).Your app has sucked for years. Can you hire a good usability person, or your most ticked off user, to just come in and help you to redesign this before you go down the Crappy App road again? 

HelloI know this community is dedicated to the discussion of Sonos soundbars, speakers, other components and accessories. However, if you are going to spend $999_USD to acquire an Arc Ultra; for the best cinematic sound, shouldn’t the picture quality of your TV compliment that expenditure? 🤔The links below offer insight into OLED panels vs QLED panels (i.e. the pro’s and con’s). The first link is neutral in content; whereas the second link is somewhat bias. Both links are sponsored; but hopefully you can look pass those indiscretions. 😊Take a look at the information provided. It may help you make the best decision as to what type of TV panel (regardless of brand) will best meet your personal expectations and viewing environment. Enjoy!https://www.youtube.com/watch?v=bM2IMiAdoDQ&t=65shttps://www.youtube.com/watch?v=ls0fAkiUDT8

Hello,I use my 2 Era 100 + sub mini with an Apple TV, so with Airplay 2.After about 30 minutes, no sound...I need to unplug and replug (power off, then power on) the Era 100 to be able to have the sound again.Is it a known problem? How to fix it?Thanks for your help and advice.BR

I have Sonos system containing two Sonos One and one Sonos AmpGoogle Assistant have worked great together with my Sonos One for the last three years. Suddently out of the blue a “Sonos TV control” apears in my Google Home App. When I ex. call Google Assistant to switch off my Sonos One, it fails, and tell me there is a error with my “Sonos TV control”.First of all, I dont have any “Sonos TV control” installed nor any TV speaker and I don´t know where its coming from or how its suddently apears in my Google Home app. After two months of investigaing I now know its coming from my Sonos Amp.How can i remove/disconnect to this “Sonos TV control” in my Sonos Amp to get my Google Assistant workning again?

Primary Sonos one was disconnected for a time.  Now cannot report or reboot it.  Help

My YouTube Music playlist has 2,337 songs. The Sonos app on android, when selecting my playlist, now takes a hand full of songs and repeats them totalling to 34,100 songs. Shuffle doesn't work. Before this it used to show 500 songs. This is just flat out awful and frustrating. It's amazing how we went from a good product to garbage and it has been for a long time. Customer satisfaction doesn't seem to be a concern. When will this be fixed?