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A. Tinagli Bravo
Contributor I
March 6, 2025
Answered

Spotify isn’t working properly when connected with Sonos

  • March 6, 2025
  • 7 replies
  • 263 views

So basically whenever I play Spotify on my Sonos speakers some features don’t work as intended.

It will play the wrong songs and doesn’t let me disable the shuffle mode.

I also can’t rewind or fast forward songs (the bar is greyed out)

It’s as if it wouldn’t recognize I have Spotify Premium.

This started happening only a few days ago when it had been working just fine before.

Some help would be appreciated :)

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    Best answer by Corry P

    Hi ​@jiggawotts 

    Welcome to the Sonos Community! Sorry to hear of the issues you’ve had with Spotify playback on Sonos.

    It has been reported elsewhere that a reboot of the speakers resolved this issue for someone.

    I hope this helps.

    7 replies

    GC3
    Headliner I
    March 6, 2025

    There's a banner saying Spotify is having issues. Just wait.


     

     

     

     

      jiggawotts
      Lyricist II
      March 6, 2025

      I’m having the same problem, and I’m not seeing a banner in Spotify nor here. Where are you seeing it?

      Airgetlam
      Airgetlam
      March 6, 2025

      It would have taken you to https://status.sonos.com, but it appears to have been resolved now, which is likely why you’re not getting the pop up anymore. 

      Bruce
      jiggawotts
      Lyricist II
      March 6, 2025

      It still is an issue for me, so whatever the banner was, it doesn’t appear to have resolved this issue.

      Airgetlam
      Airgetlam
      March 6, 2025

      You may be experiencing a different issue. Why don’t you open a new thread, or call Sonos Support directly to discuss it?

      Bruce
      jiggawotts
      Lyricist II
      March 6, 2025

      The issue described in this thread is exactly what I’m experiencing. It seems silly to copy paste it and re-post. I’ll call support, but I don’t think this is different.

      Corry P
      Corry PAnswer
      Sonos Staff
      March 10, 2025

      Hi ​@jiggawotts 

      Welcome to the Sonos Community! Sorry to hear of the issues you’ve had with Spotify playback on Sonos.

      It has been reported elsewhere that a reboot of the speakers resolved this issue for someone.

      I hope this helps.

      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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