Controllers & Music Services

Any idea? We’ve been deafened! Have managed to at least limit volume in the room so we won’t lose our hearing but need to be able to control volume. Any ideas very welcome

I upgraded to Sonos2 This made the link to my iMac music library redundant.I’m trying to reconnect it I have discovered there isn’t a Sonos App anymore for the iMac so I’m lost I’m running High Sierra 10.13.6 and can’t update software unless I buy a new iMac which isn’t an option.any help ... please   

Playing songs on my computer continues to be a really weak spot with SONOS. The issue is compounded in that later -- like today, the next day -- as soon as I open SONOS on my Samsung it starts a string of “I can’t play that” that goes on and on, literally blocking my use of the phone. I wasn’t even going to play songs off the computer when I started this morning! the best I can tell it’s never the same songs .. it’s just like random. 

I could use Sonos One SL using AirPlay before iOS 14 update. But just after I updated to iOS 14, Sonos One SL disappeared from AirPlay devices list. Sonos app works well, only AirPlay does not work. I pulled the plug from outlet and connected again, but it did not work.

How do I remove duplicate tracks from a Sonos Playlist? The last answer to this question is from 2013 and no longer works. Thanks.

Hello!Need Your help!I can't play music stored on my android device Xiaomi Redmi Note 8 Pro.I have Sonos Connect_v1, and i use Sonos S1 app.Sonos radio work fine, but when i want listen music stored on my device Sonos S1 app give error: "song name" is no longer available on this Xiaomi Redmi Note 8 ProSonos S1 i was several time uninstall and install again, Sonos Connect_v1 restarted several time, my access point and router restarted several time too, music downloaded from internet and was copy from laptop on micro Sd card and play on my device and laptop well, music destination is in "music" folder.Before it was work fine, a few months ago. Diagnostics confirmation number is: 1792455112How can i fix it?Thx in advance.    

Hi All - looking to hook up TV to the SONOS Amp, wired to pair of B&W speakers. Can I use that same Amp to connect to a turntable….? Thanks for any advice

Hi  I live in dubai I bought SONOS spekaer so i can use my prime music but wile setup i cant find amazonmusic. Also i cant set up voice assistance. please help me before i return...

Can anyone tell me how to adjust the volume on my speakers using the volume control on my iPhone when using AirPlay? Up until recently, when I readjusted the volume it would adjust all the speakers grouped with the one I have connected to Airplay. Now I seem to only have the capability to adjust the only the one speaker connected to AirPlay using my iPhone’s physical buttons. I have to open the Sonos app and adjust the speakers everyday individually. It’s really annoying and I can’t figure it out.  

After updating from S1 to S2, the music stored on my samsung galaxy A40 can no longer be played from the S2 app. The error I’m getting is [x-track] is no longer available on [my phone]. All music can be played on other apps (and is stored in the Music folder). I’ve granted all permissions (going so far as to uninstall the app, forget my home network, reboot and reinstall everything.) Am not sure what’s wrong. 

I add this because it seems a common thing to want to do, but it took me ages to work out how to do it, and no amount of searching turned up any answer. I wanted to add a network drive source to my Favorites.I have a USB drive mounted on my modem-router. I’ve copied my MP3 library to it.  I then added this to my Sonos library using the Windows Sonos client and Manage > Music Library Settings > Music Library >  Add.  The USB source I specified as \\192.168.1.254\usb1\MyMusic  (where usb1 is the name of my USB drive, and MyMusic the folder on it).The trick to adding this as a source in your Sonos Favorites is to click Music (top-right of the window), then Music Library, then Folders. Then use the pull-down menu on the source you just added, and select Add to Favorites.You can now browse the music using the Music > Sonos Favorites route.Some keywords to help this show up in searches: NAS, network drive

Hello With the new sonos legacy mode that stops certain Sonos devices from being bricked, is the CR100 going to be added to this list? It was permanently bricked in April 2018 and not much has happened since. Can you PLEASE add this device to the supported devices for legacy mode?

I’m surprised there isn’t support for m4b.  Seems like something that could be implemented.  Disappointed that it’s not as now I have to use a different app for my audiobooks.  So much for being able to control the system through one app.

In my SONOS favorites I have a bunch of streaming radio stations from 7 or 8 years ago. I can’t find a way to directly add streaming URLs anymore. Do I have to use Tunein radio or is there some other way to do this?

Hi, I have a complicated Sonos setup involving a Playbar, a Beam, two Play 1s, a Play 3 and a Symfonisk lamp, all in different rooms of the house. The Playbar and Beam are at opposite ends of the house wired by ethernet cable into an ethernet switch that go to the same router at the front of the house (we only have one router, though do have a WiFi booster at the back of the house kicking out a different SSID). I’ll paste the system details below. But basically I want to be able to delete the Wifi settings from the Sonos controller so that it forces all the Sonos devices to use Sonosnet - I’m having problems with the Play 1 which is in the bedroom (the WM=1 device below). More than 50% of the times I try to do anything with it I get an error message - either ‘cannot connect’ or the ‘cannot add to queue’ messages. There’s no reason why it shouldn’t be using Sonosnet (the wired Beam is in the room directly below) so I think there must be a conflict somewhere.The Play 3 in the kitchen is

My Sonos music library is my iMac music library (mostly my own CDs I've ripped and music I've purchased and downloaded from iTunes store).  When I add artists or albums to my iMac music library, my Sonos library updates next time I click ‘Update Music Library’.  So far so good.But why can't it do the reverse? When I delete artists from my Imac music library they don't delete from my Sonos music library. How is this even possible? and how can I persuade my Sonos system to delete the tracks and artists I’ve already deleted from my iMac? 

Hi,I’d like to manage albums from different sources (local NAS, Spotify, other streaming services) in one library. Like the Sonos Music Library function, but with the ability to add albums from streaming services. Sonos Favorites don’t do the job for me because it is just a flat list, and I’d like to be able to browse by different criterias (albums, artists, composers, genres, ...).Does anyone know a good solution for that?Regards, Robert

I just updated to the “new” Sonos app and updated my speakers.  However I noticed that whenever I do a search now it doesn’t show the music files on my device.  Is that expected?  The old app used to search both my Music Library and my device’s music files.  Did Sonos really take away the ability to play files off your device?  If so that seems like something that should have been clearly identified before asking Users to upgrade.

I have signed up for Amazon HD music, I read the SONOS article saying What is Amazon Music on Sonos?There are four tiers of access to Amazon Music on Sonos:Amazon Music Unlimited Amazon Music HD Prime Music Amazon Music LibraryOk..  sounds good - but when you add Amazon Music and select from the services it only shows Amazon Music. There is no distinction specifying the different services.Does the stream revert to what I have purchased “HD” automatically?Thanks

My sonos speakers disappeared for the S2 app.At no stage in restarting the speakers did it ever say that I was going to lose my playlist and this is absolutely unacceptable. In my research just now I see that this is an ongoing issue since 2013. It is unacceptable that this isn't published and that I can't get my playlists back. In fact there is also no way of backing up playlist on Android. This is a big viability gap in your products and it seems you just choose not to address it. It seems as this issue is 5 years old that rather than  look after the substantial investment your clients making your systems you choose to ignore it. For what purpose ?. Don't get me wrong I love the Sonos sound system and it's quality and can recommended on that basis -  however this issue of continually losing playlists and favourites is a show stopper.The viability of your product is in question for me and many others. The product is not sold with the understanding the playlist , favourites cannot be s

Not sure if anyone canHelp me but I thought I’d ask here anyway so I recently updated to a new Sonos app and it told me to get rid of my bridge which I did. And did a blue tooth update and everything was fine could play my music but now I can’t play something from my phone on any of my speakers?  I have a playbar, 2 of the little cube shape ones and a sub only updated the Apple App as i was having issues. So cannot play over WiFi or Bluetooth anymore, should i try resetting it? 

Hello,I have (2) Play 5 Gen 1 speakers on an Orbi mesh wifi network (Main router + 2 satellites)Speaker #1 is connected to wifi satellite #1Speaker #2 is connected to wifi satellite #2Neither speaker is connected to the main routerIn that configuration, I can see both speakers on the network, and stream music to both if I use the Pandora Music player app.  However, if I look for the speakers in the Sonos S1 Controller app, I can’t see Speaker #2.If I move Speaker #2 closer to the main router such that it gets its wifi connection directly from the router then I can see both speakers in the S1 app.Both speakers have been rebooted, and as I mention, I can see and play music on the speakers with other applications just not S1.The reason why I care is that I’m trying to enable Alexa to stream music to the speakers but I think that b/c the S1 controller can’t see the speaker then Alexa is unable to use that S1 connection to stream the music. (no idea if this is true but it is my guess as I a

 Non-techie/ technophobe here! What are the latest software version for the S2 app please?Same for my S1's and Sub please?

I’m setting up my 1st iPort XPress. I get it connected to my Wifi. The next step is “Choose your Sonos”. I get the error “No Sonos players found”. I can then switch over to my Sonos app and see all of my Sonos components.    Any ideas?

I see this has been requested in the past, but those threads are closed. I want to keep the flame alive” Sonos - you need to bring back the "I'm tired of this song" feature when playing Pandora!