Controllers & Music Services

I have several Sonos speakers & a Connect Gen 2 connected to a Bose speaker. I have the Sonos app on my iPad & iPhone & on my Mac. I am able to control all the speakers perfectly using any of these 3 devices, but does anybody know how I can get the music to also play on my Mac speakers when using the Sonos Mac app? Is this possible at all?  Many thanks, Ross

Hello. Artist page STILL doesn’t exist on spotify accounts through the controller.  I found this old thread started from over 2 year ago and the issue is still not fixed. I previously had deezer and there it existed and I’m sure it does for other services too so what is the problem here Sonos!!??https://en.community.sonos.com/music-services-and-sources-228994/spotify-problem-can-t-see-artists-or-stations-in-sonos-controller-6795221/index2.html

Is every station you listen to on Sonos HD radio streamed in HD or just a few stations?

Ok so I get the idea of using SonosNet to create a better/Mesh network just for Sonos, and of course this helps with speakers that are further apart being both visible and controllable - however is there any way that the app itself can connect to the speakers via SonosNet?  I am guess the answer is no, but we can all live in hope, I have a home office and at least one bedroom that is out of range if the main wifi router, I understand that if this not possible then I am likely best running off/creating a mesh home network instead. 

MacOS Sonos S1 client really dragging down resources. I am seeing it ~1.2GB RAM while under Windows 10 only using 75MB. Anyone else struggling wth performance issues on MacOS?   

In the Sonos Radio music service I can search for a radio station, but when I go to add the station to an alarm I can’t seem to find the station. For instance, I do a search in Sonos Radio for “spa” and come up with a number of stations.  Let’s say I now want to add “Radio Art - Spa” (for example) to an alarm.  How can I find that station in the Alarm settings except to scroll through hundreds of stations in the “Specialty” channel (browse → Music → Specialty), which is where I *think* it might be (a guess). Adding the found station to “Sonos Favourites” puts it in the favourites, but that doesn’t help, as Sonos Favorites is not an option in Alarms either. How can I find where the station is located so I can add it easily to my Alarm?

Up until i updated the S2 app to 12.2.1 I would see the Sonos audio controls in the pull-down notification curatain as well as on my lock screen. Now it’s not visible in either. I noticed upon going into the Notifications menu that the Sonos app isn’t even listed. I’m running iOS 14.2 on an iPhone 12 Pro. Music controls work well within the app itself. I even uninstalled and reinstalled it but no joy. Anyone else experience this? I just went through something similar with my OnePlus 7T Pro McLaren and that was never resolved. I hope that’s not the case here because I’m just starting to get used to iOS again.

As the title suggests - I appreciate the playbar/base can’t ever be lossless with the toslink connector but when are we going to be able to feed lossless sound to our amplifiers and beams?

I just got a new phone it is an iPhone 11 promax and Sonos has asked me to re-authorize my Apple Music account. When the pop-up window opens with my Apple ID in it and the section for me to enter my password the keyboard does not pop up and so I cannot type in my password.

I have been having issues with the Sonos S2 app connecting to the speakers, but strangely I can connect to them just fine in the Spotify app. Any idea why this might be? Have tried all the WiFi reset steps and speaker resets etc. But no improvement. Can sometimes connect if I’m close to the boost bridge but more patchy the further away I am…..was thinking it must be a problem with the bridge. But how come the Spotify app has no problems? Any help and advice gratefully received! Thanks

Customer Support directed me to Tech Support, and Tech Support funneled me into community, so here goes:  I have an extensive Sonos system in my house now, all devices being "Gen 1" (Play:1, Play:3, Play:5, original Subs, Connects, Playbars, etc). None have AirPlay compatibility in them. I am also therefore tied to the S1 controller. If I add a Sonos One to my home system, can I use it as a bridge to AirPlay to other Sonos products in my house? For example, can I set my MacBook Pros audio output to the Sonos One and then "group" it with my office's Play:5 1st Gen speakers? If yes, which controller will I be using from that point on? S1, S2 or both? Thank you.

My Ubiquiti Alien Router has two networks set up. One on 2.4 and one on 5ghz because my Epson scanner will only work on 2.4. My Sonos S1 has been really wonky and is “unable to play”. Does my iPhone need to be on the 2.4 network to get my S1 to play. It appears to be so. Please let me know if there is a way for my S1 to communicate on 5ghz so I do not have to keep switching networks on my phone. Thank you.

Are there additional curated stations on HD that aren’t on the free version. If so how many?

Good afternoonI’ve recently purchased the ARC, Sub (gen 3) and Move and have discovered that you only support 24bit streaming up to 44,000hz or 48,000hz. I have a lot of music that’s in 88,000hz, 96,000hz or 192,000hz (.flac container format) and I can see that this isn’t supported!This is real shame and I’m sure many other customers will feel the same? It would be great if your developers could implement this as soon as possible via a support update?

When I went to remove the Google Play service using the Sonos Windows app, I was prompted for my Sonos credentials. A few questions follow:-Why am I required to authenticate to Sonos to change a local configuration?-Is Sonos storing my services configurations in their cloud? If so, how do I opt-out or disable this?-How do I sign out of the Sonos Windows app?Thx

Hello,Is it possible to disable airplay or add a password to airplay?I do not want that everyone is able to play something on one of the Sonos devices…Thanks!kind regards, Michaël

Hi. After a NAS drive failure I have a new Synology DS120. Easoly visible on network but I cannot get Sonos to find it. On PC i ger acWindows security pop up which I cannot progress beyond and on the app I need to write in the address (browse dors not serm ti be an option). I run S1 system. Is this a Sonos, Synology or network problem?

Hi,I would suggest small, but very handy feature: possibility to minimize the Sonos control app into the system tray (Windows). The app is a great music player and it is a pity that it cannot be minimized into the tray to be easily accessible to control music and speakers around. That would be awesome! Best regards.

Since S2 added groups it would be great to add groups in the list of speakers while creating an alarm. I want to select a custom group of speakers that are different than the group I was using during the day.  it looks like under Alarm Settings right under “Rooms” you could add “Groups” and there I would find my custom groups. seems simple enough

The Move has Auto TruPlay, which is great for us Android peasants. I recently got an Arc with some Ones and a Sub, and even borrowed an iPod Touch to try to TruPlay that setup, but the iPod isn't supported yet :( Wah wah. My question is... if the Arc and One and Beam etc all have microphones, why can't they be Auto TruPlay themselves like the Move, or like a bunch of other smart home speakers? The excuse for Android devices is that there is no common microphone spec between them, but surely Sonos knows their own devices' microphones...? 

Hi everyone, Can I use both S1 & S2 app to control my audio.Anytime when I trying to use S1 app. It direct me to "More option page" and reset app.…Because I have some products not compatible with S2 Thanks

Hi there! I have reported this as a potential bug, but I wanted to see if anyone else has noticed this. Ever since upgrading to S2, my iOS controller will not stay connected if the Sonos app is force closed.  To reconnect the app, I have to reset the app and join existing system. As long as the Sonos app is not forced closed, all is well.  As soon as it’s force closed...issue.  I did not have this issue with S1.  I have performed the troubleshooting steps which lead me to this observation.  It’s been a few days now with no issues since leaving the app open. Thank you for any insight provided.

Hey there, hoping someone can help me out with this question. I have two Sonos groups in my house, one stereo pair of Ones (right and left), and another surround group (Beam + two surround Ones - R and L + sub).  Anyone know if there is a convention as to which Sonos speaker should/does become the group coordinator (for example, when both the stereo pair and surround groups are grouped together into one overall group)? It seems most likely that in the case of the surround group, the Beam would become the coordinator (though I can’t find any documentation to confirm this). The case of the stereo pair is less intuitive though - which one becomes coordinator, the left or the right? Is it randomly determined, determined based on alphabetical/numerical order of the device UDN, or always the R or L by default? Thanks in advance!

Have my music library on mycloud pr4100 nas drive and has been stable for years but WD release a firmware upgrade for mycloud pr4100 to ver 5 and now my music library cannot be found in sonos controller app on ios. Tried deleting music library from app and now every time I try to add a new share/ library in app I get the message “unable to add add music share to your music library 900, there is over 500gb of space available on nas drive, No permission have changed on shares everything is as it was, tried everything with my limited knowledge can any help?Submitted sonos diagnostics no 637465581

What is it with you guys? Outside of your speakers, you can’t seem to do anything right. Even your cookie notice doesn’t work the way it says. The verbiage says IF you accept then… but there’s no way not to accept. There’s no law that says I have to have them and I already paid exorbitantly for your hardware. I don’t want your damn cookies! i don’t want you in my life. I just want plumbing that controls the speakers   Next: why can’t I just delete everything and start over? Are you so arrogant you believe you can’t get it wrong? Or do you just not care?    Next: why can’t I get out of your stupid useless beta program without having to get your engineer on the phone only during business hours when I’m supposed to be working??  Your beta testing is nothing more than more dumb decisions on your part to remove us from being able to control these inexplicably expensive speakers the way we want to and to give you more control to force your selfish inane decisions on us. How is it that you th