Controllers & Music Services

Hi,I got the new iPad Air 4 and was dismayed to learn that Trueplay is not supported on it yet. Additionally, the web site makes no mention of it being planned for future support: https://support.sonos.com/s/article/3222?language=en_USVery disappointed to see this. The fact that owners of Sonos products are unable to get the best possible audio quality without an Apple device is already pretty bad, but the large backlog of older devices still not supported and complete lack of mention of new devices is not acceptable.Can someone from Sonos please reply and assure us that this device support is coming promptly? I would appreciate an ETA.Thanks!

I’ve used this Sonos speaker previously with the Android app but now I’m unable to connect to it unless I enable location services. Could anyone help explain why? This used to work great but I never had to use this before. Is this new and I don’t remember enabling this before or did the app used to work without this?

I see that SR2 is not compatible with the CR100.What are my options? Jim Sheehan

Gone fron this house for about 8 months due to Corona.  Now back, updated all my devices, and my phonen to S1.  Now, the Browse funtion won’t offer me music from my phone.  This 95% of what I listen to.

I’m using Youtube Music as my music provider. When I use the search functionality in the Sonos app I want to be able to start a radio from a given song in the song results. Currently I don’t have a way to do this and forces me to rely on playlists (I don’t do playlists, I want fully automated playlists based on my musical tastes and the song I’m asking to play) or cast from Google Play Music.

Hi,I’ve updated my controller today, now my Sonos Radio isn’t working and won’t reauthorise, Any ideas what I can do??? I’ve rebooted my PC and thats not worked…..

I've just bought a sony bravia kd55xh8096bu 55" TV. The remote is using Bluetooth and the playbar uses Ir. If i turn off the Bluetooth on the TV the remote will pair but then I can't use all the features of the remote like Google voice. Anyone found a way round this. So far the only option I can find is to buy the new ARC speaker at £799.Cheers in advance. 

Since receiving update from Oneplus on an Oneplus Nord this morning (10.5.7.AC01BA) the app won’t display the controls in the notifications area; notifications are “on” both in android settings and sonos app. Found people with same problem on different Oneplus devices here => https://forums.oneplus.com/threads/issues-with-new-sonos-s2-app-on-7t-pro.1237688/

Hello,Now that we are being forced by Google to switch from Google Play Music to YouTube Music, I noticed the following permissions requirements when linking YTM to Sonos:View and manage your videos and playlists View and manage your YouTube activity, including posting public comments.Questions: What exactly does Sonos do in terms of retaining my YTM playlist data? Is this sent back to the mothership and analyzed? I’m asking because I have many video playlists in YouTube that have nothing to do with music, but I actually consider them somewhat personal and sensitive.* Why the heck is Sonos asking to post public comments under my name, and to ‘manage’ my activity? What do they actually do? This permission seems to be very excessive and unrelated to the function of playing music. What do they do with this ability? Has Sonos ever ‘managed’ someone’s account or posted comments under their name?Thank you for reading. * Note: I am fully aware that Google is an advertising company and they pr

Hi, every time I try to play something it says connection to Mixcloud lost. Can’t seem get Soundcloud to play anything now. Sonos system then selects its own music which continues to loop in connection lost. When it eventually plays a mix it will last for about an hour and then just switch to something else. (2 x Play 1, play 3 and bridge).

Hi guys , I recently bought sonos playbar for my lg tv. It connects perfectly with tv but when i trying to use or play music through airplay streaming i could not find my sonos playbar. So not able to listen music with apple airplay because its not showing my playbar . I think sonos playbar not supportapple airplay. Can you fix this issue . 

Hi all, I am trying to grab my free trial of Sonos Radio HD and my postcode doesnt seem to be recognised.  I have tried inputting it with no space and with a space in between the first three characters and second three characters but nothing seems to work.  The fact it is referring to it as a ZIP code suggests to me it is looking for a US format postcode.   Wither way I cannot claim my free trial currently.  Any advice on how to fix?

Spotify not showing in Music Services in Russia I installed the latest update, but it did not help. What can I do?

Sonos 2 app (android) is requesting an update for components (Boost+Speakers).  Push update button and it takes me to Google Play store, I open the app and it takes me back to the update button! It is stuck in a loop, assume I will have to delete app and reinstall?Dave

I have a system that should be fully compliant with S1, nothing is older than May 2020. Yet when I start the S1 client it tries to force me to download S2. I do not want to change, I can't believe the issues I'm seeing and basically nothing could force me to do that until they are solved. Why am I being forced to change, when none of my devices are even from 2020? How can I keep using S1? 

I am looking at Sonos speakers. The Web site lists numerous music services that play via Sonos speakers. I current am in trials at Amazon HD and Apple Music. I have not been able to ‘get’ whether music on Sonos must stream from my iphone to the speaker or if my phone (or voice commands) simply tell the speaker to stream directly from the music service. Can someone enlighten me? 

as you probably know, airplay suffer from a pretty massive delay.I would love to use my 2 Sonos ones as speakers for my Mac but its impossible to manage stuff like zoom calls and stuff like that with this massive delay.I was wondering if there could be a way to send the audio wirelessly to the speakers via the Sonos app for Mac instead of airplay and remove the delay. thank you in advanced,Asaf Navon

Hello I have been using a friend’s Spotify account to build a playlist in Sonos. I now have my own Spotify account so would like to switch in the Sonos App but not sure if it means I will need to build my Sonos playlist from scratch, if yes what do I need to do to avoid that?

Is anyone else having the issue i am? the Sonos app, when using SiriusXM does not update with the song information like it used to? when the app is open and the channel selected it shows the song previously played and that information remains there fot eh duration of us? i’m just curious if anyone else is experiencing this and if so, how did you troubleshoot it? Thanks

Did every Sonos user abandon the request for being able to use/assign physical button to the alarm snooze function? If not, is there a current thread for this suggestion/request? If not, this just - hopefully - restarted it.Thanks,knutb

Sonos has created a new upgrade program, with a 30 % discount on new products. It replaces the much debated and criticized 'Trade Up Program.'My old Connect Amp is in 'Recycling Mode'. But...I would like to reverse it, and use my Connect Amp again.I'm sure it's possible, so...when will Sonos offer the option?

Sonos is a complete waste of money. I bought it to use with my iPad to play my music YT now I can’t do that so just a really expensive radio! Also I cannot get it to work with my pc. Useless. Does any know if there is a system that you can use with an iPad?

when using sonos controller and playing songs from library - How can I find the location(pathway) of the song(s) in the que

Hi Everyone,Wonder if someone can help me with the following question:If I want to stream music (24-bit 44.1kHz/48kHz) directly from Amazon HD via the Sonos app (S2) in the latest Sonos Five. Does the Sonos Five need to be wired or can it stream that quality wireless as well?I have a 100mb broadband speed so not a problem.Looking forward to your answers.

I cannot create a group from the Spotify iOS app. This is what I get when selecting the option to create a group. I was able to do last month but after a Sonos system update and/or iOS 14 and/or latest Spotify app update I only get this blank screen.  Of course I can still create the group from the Sonos app.