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Enthusiast II
August 7, 2020
Answered

24bit support only goes upto 44,000khz/48,000khz

  • August 7, 2020
  • 36 replies
  • 2732 views

Good afternoon

I’ve recently purchased the ARC, Sub (gen 3) and Move and have discovered that you only support 24bit streaming up to 44,000hz or 48,000hz. I have a lot of music that’s in 88,000hz, 96,000hz or 192,000hz (.flac container format) and I can see that this isn’t supported!

This is real shame and I’m sure many other customers will feel the same? It would be great if your developers could implement this as soon as possible via a support update?

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Best answer by Krishma M

Hi @HiRESrules, welcome to the community! Yes, Sonos S2 system supports up to 24-bit (44.1kHz/48kHz, FLAC/ALAC) and we'd be happy to share your interest with the team. Please let us know if there’s anything else we can help you with.

36 replies

Krishma M
Krishma MAnswer
Retired Sonos Staff
August 7, 2020

Hi @HiRESrules, welcome to the community! Yes, Sonos S2 system supports up to 24-bit (44.1kHz/48kHz, FLAC/ALAC) and we'd be happy to share your interest with the team. Please let us know if there’s anything else we can help you with.

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Enthusiast II
August 8, 2020

Hi Krishma

 

Thanks for your reply.

It would be good if Sonos can make this change as it will improve the hi-resolution audio experience…

I used to have Bluesound and they support the higher resolution format and they support MQA streaming as well when you're using Tidal.

Looking forward to Sonos implementing this real soon.

Enthusiast I
August 8, 2020

I am dubious whether can hear sound quality difference between hi res and cd quality given can’t hear difference between cd and apple llossy on reference headphones but I am certain  I can hear the difference between being able to play  and not play a file. Hopefully S2 will allow Hires streaming soon consistent with most competition. 

Enthusiast II
August 8, 2020

I can hear the difference, as there is more detail in the overall sound....like the volume doesn't need to be up as much. It can't be much of a tweak for the engineers to up it from 44.1/48 to 88khz to 96khz/192khz as a lot of artists record in different 24bit frequencies! Sonos, please, you're nearly there!

That way you will be providing and catering for the full support that the record industry is giving the consumer...

 

Enthusiast I
August 8, 2020

I haven’t listened to hi res so don’t know if I could hear the difference but would like the option as available on my DAC and most equipment while still having the convenience of Sonos. At the same time would like Apple to make hires available as all my music is historically on Apple and Apple does have hires masters. I think with S2 and increasing bandwidth it is only a matter of time before Sonos and Apple make hires available as they are smart enough to know that even if only marketing for most people it is where market heading. 

Enthusiast II
August 8, 2020

Thanks TTT15 and that's where we're heading. I live music quality and very impressed with the S2 app. Sonos is class leading and hopefully they'll just tweak things to make it 💯 perfect! Fingers crossed.

I've got a lot of 96kHZ and 192kHZ that just doesn't play...and most artists where they release their new records in hi-res format are choosing as a minimum the 96kHZ format and 192kHZ is getting more and more popular!

What-Hifi did mention with that there might be more updates coming soon to cater for what I am talking about and the MQA streaming that Tidal offers....

Enthusiast I
August 8, 2020

Given the upgrade for atmos and that most streamers on the market offer hi res I’ve no doubt that Sonos have capability and mkt incentive to offer hires. Qbuz recommends 10Mbps for hi res. As broadband and hi res streaming becomes increasingly available the reasons for not offering hi res no longer apply. I fully appreciate a lot of people don’t have the interest or equipment for hires to make sense but I would certainly pay for a hires port as rest of my equipment is Designed for hires.

Enthusiast II
August 10, 2020

 Not playing 24bit at 96kHZ

 

Enthusiast II
August 10, 2020

  Not playing 24bit at 192kHZ

 

 

Airgetlam
August 10, 2020

Hi @HiRESrules, welcome to the community! Yes, Sonos S2 system supports up to 24-bit (44.1kHz/48kHz, FLAC/ALAC) and we'd be happy to share your interest with the team. Please let us know if there’s anything else we can help you with.

Given the statement by the Sonos rep, I’m not sure why you would expect them to. 

Bruce