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Enthusiast II
Aug 7, 2020 11:19 AM UTC
Answered

24bit support only goes upto 44,000khz/48,000khz

Good afternoon

I’ve recently purchased the ARC, Sub (gen 3) and Move and have discovered that you only support 24bit streaming up to 44,000hz or 48,000hz. I have a lot of music that’s in 88,000hz, 96,000hz or 192,000hz (.flac container format) and I can see that this isn’t supported!

This is real shame and I’m sure many other customers will feel the same? It would be great if your developers could implement this as soon as possible via a support update?

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Krishma M
Krishma MAnswer
Retired Sonos Staff
Aug 7, 2020 11:28 PM UTC

Hi @HiRESrules, welcome to the community! Yes, Sonos S2 system supports up to 24-bit (44.1kHz/48kHz, FLAC/ALAC) and we'd be happy to share your interest with the team. Please let us know if there’s anything else we can help you with.

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36 replies

Enthusiast II
Aug 10, 2020 1:42 PM UTC

Given that Sonos have provided support for 24bit, but only up to the frequency of 44.1/48kHZ, then this is only a half measure. Anyone that cares about sound quality and where the recording industry is going, would welcome the need for 96/192kHZ hi-res frequency!

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Bumper
Aug 10, 2020 2:46 PM UTC

Given that Sonos have provided support for 24bit, but only up to the frequency of 44.1/48kHZ, then this is only a half measure. Anyone that cares about sound quality and where the recording industry is going, would welcome the need for 96/192kHZ hi-res frequency!

Sonos has been against hi res in the past. But it

isn'tthat they are against sound quality, they make good sounding devices. Top notch sound quality at any price point.

I read they didn't think it mattered or was needed (or something like that). 

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Enthusiast II
Aug 19, 2020 12:54 PM UTC

Good afternoon

Do you know when you're updating the 24bit frequency so it works with 96Khz/192Khz encoded tracks please?

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Lyricist I
Sep 11, 2020 9:56 PM UTC

Hi @HiRESrules, welcome to the community! Yes, Sonos S2 system supports up to 24-bit (44.1kHz/48kHz, FLAC/ALAC) and we'd be happy to share your interest with the team. Please let us know if there’s anything else we can help you with.

24 bit music with local hard drive files is a wonderful thing.  Thank you.  How large a priority for the Sonos Team is it that we will be able to stream 24 bit music like Amazon HD?

Thanks!

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Enthusiast II
Sep 12, 2020 6:25 PM UTC

Thank you for your reply.

The real point I am making hear is that Sonos isn't supporting at the moment 96kHZ or 196kHZ, which is kind of half baked...I am really hoping that this is supported real soon! Please support this soon Sonos, as Bluesound support it as well as the MQA technology when sending the file to be unpacked at the hardware end.

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Enthusiast II
Sep 25, 2020 2:52 PM UTC

Do the Sonos engineers have any idea when there will be a software update to allow the 24bit frequency 96kHZ or 192kHz to be supported?

Thank you

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Enthusiast II
Nov 15, 2020 10:49 PM UTC

Hey Sonos

 

Please support 24bit frequency 96kHZ or 192kHz as this will allow everyone the ability to play their own collections as they were intended, or listen to Tidal that streams in master quality using mqa! Bluesound offers this.... By only giving us 24bit 48kHZ or 44.1kHZ it is only a half baked option!

Thank you

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ratty
Nov 16, 2020 10:32 AM UTC

By only giving us 24bit 48kHZ or 44.1kHZ it is only a half baked option!

It’s the option which embraces the range of human hearing, as has been well established in science and in listening tests. Higher sampling rates have their place in the production chain, but are quite unnecessary for final delivery.

Moreover doubling or quadrupling the bandwidth requirements would strain a wireless network, for no obvious gain. 

I appreciate that those who’ve bought so-called ‘hi res’ music may feel a bit miffed to have to down-convert, but it’s a one-time exercise. And you won’t be able to tell the difference.

Bumping this thread every month is, I venture to suggest, a bit of a waste of time and effort.

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Nov 16, 2020 11:14 AM UTC

Hey Sonos

 

Please support 24bit frequency 96kHZ or 192kHz as this will allow everyone the ability to play their own collections as they were intended, or listen to Tidal that streams in master quality using mqa! Bluesound offers this.... By only giving us 24bit 48kHZ or 44.1kHZ it is only a half baked option!

Thank you

If you truly must have support for higher sample rates, then I’d suggest selling your Sonos kit and buying Bluesound, or any other make that offers what you want at the moment.

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Enthusiast II
Nov 16, 2020 1:23 PM UTC

You're missing the point I'm making and I don't agree with your comments.

There's plenty of other users who are looking for this ability as this is where the standard is in my opinion! Sonos should be listening to their user base and not suggesting and making things personal.

 

This is constructive criticism and should be passed along to the engineering teams and technical teams as I'm sure this could be implemented very easily through a software update!

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