Controllers & Music Services

I've recently bought the sonos beam and love using the alarm feature to wake me up. One slight problem though, when it goes off my phone doesn't give me the option for snooze or to turn it off on the screen. When I was testing out the alarm beforehand, the snooze screen comes up and is perfect but when my Beam is on low power mode as its been inactive for several hours. Nothing comes up on my phone to control the alarm. Any advice on to fixing this? Cheers

Hi up until this morning I was able to control my music volume with my iPhone. I used Deezer and spotify and both have been ok until today. Now I have to physically use the volume on the app. This is very inconvenient. Any ideas.

I recently installed the Sonos Controller on a new HP laptop running Windows 7 - x64. My wife had been previously able to run Sonos on her old Windows 7 desktop. Now, on the new system, the controller launches, but immediately complains of a problem, and exits. I can run the Sonos Controller successfully on my Windows 7 based desktop. Any ideas?

Wouldn't it be nice to use your smartphone with the Sonos App as a microphone to make a short announcement during a party throught your sonos speakers.

I have a new Sonos system. Added my iTunes music library and my wife's from my Windows laptop. Many, but not all of the songs and albums show up in Sonos. Actually none of my wife's made it at all. So I decided to remove the library and start over. This was several hours ago. No libraries show under Music Library Settings, but the songs still show up in the My Music folder. So, I tried selecting "Update Music Library Now" thinking that might kick things into motion. But now I just get an "Updating music library-please wait" message. I've read other helps on this topic and decided to clean out my iTunes music folder of any junk files. I think I got rid of them, but the "updating" continues. Any ideas?

As a user with many Sonos and Apply TV devices, it can make it difficult to decipher between various AirPlay devices in a single room. For example, I have a Sonos Amp in my living room and an Apple TV. Both show up in the AirPlay share menu as "Living Room" with only the icon of an Apple TV vs Speaker as the way to differentiate between the two. It's not an issue for me, but for my wife and guests, it can be confusing. As as workaround, I've renamed by Sonos devices from simple "Room Name" to "Room Name Sonos" and the Apple TV's from "Room Name" to "Room Name TV", but it's ugly/redundant in the actual Sonos Controller app and sometimes I hit the character limit. It would be great to be able to rename the device as it presets itself as an AirPlay receiver. Has anyone else run into this?

I listen to a lot of podcasts and love the ability to hit a button to rewind 10 seconds to hear something I missed; I also like feature to play something 1/2 time or 1.5 x speed or 2x speed. This replay/fast forward 10 or 15 seconds, as well as the variable speed playback features, are common in most podcast apps, yet absent in Sonos, making me have to choose between using Sonos at home at all versus using these features in the iPhone Podcast app. Is there way to do this? If not consider this a feature request.

I need a remote that works with my Sonos (Beam & 2 Sonos 1)

I understand there is a limit of 65k tracks, or fewer, depending on metadata. I understand Sonos is extremely unlikely to ever overcome this, that the users who are annoyed by this are a small minority, etc. My question is just curiosity (with little practical implication as the limit is unlikely to change): why? I understand the limit has to do with speakers indexing the music collection, but why on Earth do speakers need to index my music? Shouldn't that index reside only on the devices which control the music being played (computer, phone, tablet), rather than on the speakers, too? I see many downsides in storing a copy on the speakers, this limit being one, but I can't see many upsides. Indeed, AFAIK Sonos' competitors do not use this system and do not have this limit.

The speakers are great, but I am not a fan of this software. Anyway to get sonos to work with winamp?

I have just installed a new computer. Moved my music to a new drive. Upon adding the folder to my Sonos controller on the PC I have a "Updating Music Library - Please Wait" message. It's been stuck there for a few hours now. I am on a windows 8.1 desktop computer.

Sonos karaoke function

Please provide Trueplay support for Samsung phones, otherwise your company is missing out another 50% potential customers (or existing customers). https://www.idc.com/promo/smartphone-market-share/vendor

Hi Sonos Gurus, When will we have the ability to utilize the Year tag and play albums by year? Regards Gerald

Since upgrading to 9.2 the Sonos app doesn't stay running in the background anymore. Up to 9.2 it has always been there in the notification bar and on the lockscreen, now I have to manually start the app every time I need to do anything with it. It's also a pain in the ass every morning when I want to shut the alarm off. Very frustrating. Anyone knows what has happened?

Sound cuts in and out when playing turntable through Sonos. Have tried changing wireless channel which seems to help temporarily but the problem starts again. Submitted diagnostic. Number 745554617.

According to my app, I'm on version 10.0 and every time I close it just doesn't close for a minute or so before finally crashing.

After expending about $3000.00 US on my system I am told that I need a phone to set it up.. who does this to their customers ??? No phone no setting up my system.Really SONOS ???

I was wondering if it was possible to make the speakers have a lower volume. For very low background music. The lowest setting still seems too loud. Otherwise, I am really enjoying the SONOS experience. 😃

The lowest volume is too high. I'd like to make use of the sleep-function of the play 3. Works flawlessly, but the lowest volume is still too high. Please set the lowest volume to be less loud, so i can fall asleep peacefully with some music.

I would like to be able to use the Sonos Android app to select music to play. I have my music on a DLNA server (MediaMonkey) and I am able to browse the library in my Sonos app. However, I'm only able to add songs to the queue one-by-one. I would like to be able to select an album and have it play the whole album (or everything from an artist or a playlist). Is there any way to do this with the Android app? I found this topic that has a similar question and has the following reply: Hi Tobbe, Using the Android Controller for Sonos you can go into the Music menu and select Windows Media servers, such as your UPnP server. You can add whole albums or individual tracks from the using that browser. To add multiple albums or tracks, you will have to add one two the queue, then the next. There isn't an option to select multiple tracks or albums to add from any source on the mobile controllers. ThanksI know this reply is very old, so the Android app has probably changed a lot... But I

Hi, I have a pair of PLAY:1s and control them via the Sonos app on my iPhone. My music is all held on a server with a UPnP app (Asset) doing the serving up music bit. The UPnP server has various playlists exported from iTunes and JRiver Media Center which I can access from my other media devices (eg Denon CEOL and Naim ND5 XS) either through an app or a remote control handset. Either option gives me the feature to play all songs on the playlist in either sequential or random order. However I can't seem to find an equivalent 'play all' option on the Sonos app. I can add the playlist to 'My Sonos' but that still doesn't give me a 'play all' option, it seems to want me to add each song individually to the play queue. I know that can't be right so what am I missing? Any help most welcome as it's starting to drive me nuts 😞

Hello everyone! New Sonos customer. Just picked up four PLAY 5 units and have two SONOS ONE on preorder. Just set up my system. Very easy. Since I share this household with more than just myself, is it possible to create separate user IDs on the Sonos app so that everyone can have their own login with their own playlists? Currently as I see it -- unless I am missing something --- everything is tied together to just one account on all devices and you are forced to see everyone else's playlist. Thanks in advance

The latest version of the Sonos app is utter rubbish*!! and disconnects all the time, refuses to play what's been chosen,your now unable to control from the lock screen.

Since updating my controllers to 9.0, the app keeps freezing up on my iOS devices. I have to close the app and stop it from running in the background before starting it up again. It will briefly work again before freezing again. I have deleted the app, shut down my device and reinstalled it. Still have the same issue. Anyone else having the same experience? And will this be fixed?