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Avid Contributor I
February 7, 2019

Desktop app crashes on close version 10.0

  • February 7, 2019
  • 5 replies
  • 530 views
According to my app, I'm on version 10.0 and every time I close it just doesn't close for a minute or so before finally crashing.
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5 replies

joeybab3Author
Avid Contributor I
February 7, 2019
My bad, i pressed enter thinking it would allow me to start a newline and it posted, but I'm on windows 8.1.
Smilja
February 7, 2019
As far as I can tell the crashing of the desktop controller has been resolved with v10. If you're still experiencing the issue, remove the application, reboot your PC, and afterwards download a fresh installer file from here.
»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
Airgetlam
February 7, 2019
Weren't there reports several months back about people having this issue with older versions of windows that were resolved by updating the drivers to their graphics cards? Or am I mis-remembering?
Bruce
controlav
Lead Maestro
February 8, 2019
That was a possible solution to crash-on-startup problem for some. The crash-on-exit issue was unrelated to crappy video drivers.
Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Smilja
February 8, 2019
Issues related to the graphics card/driver illustrate a blank background after opening the PC controller.
»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)