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nccbarber
Contributor I
February 7, 2019

Sound cuts in and out when playing line in

  • February 7, 2019
  • 6 replies
  • 1010 views
Sound cuts in and out when playing turntable through Sonos. Have tried changing wireless channel which seems to help temporarily but the problem starts again. Submitted diagnostic. Number 745554617.
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    6 replies

    AjTrek1
    AjTrek1
    February 7, 2019
    Hi nccbarber

    How is the turntable connected? Is it through an AV system with a Connect or direct via line-in to a Play 5?
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    nccbarberAuthor
    Contributor I
    February 7, 2019
    It is wired into a Connect which (in theory) is communicating with my Sonos speaker, which is in the next room, over WiFi
    AjTrek1
    AjTrek1
    February 7, 2019
    It is wired into a Connect which (in theory) is communicating with my Sonos speaker, which is in the next room, over WiFi

    Try wiring your Connect to your router. Also set the Sonos speaker as Auto Play in the Sonos App. Here's a link: https://support.sonos.com/s/article/1080#autoplay

    Post back with results. Cheers!
    Together Everyone Achieves More = T.E.A.M.
    Airgetlam
    Airgetlam
    February 7, 2019
    I'd also set the line-in to "Compressed".
    Bruce
    AjTrek1
    AjTrek1
    February 8, 2019
    I'd also set the line-in to "Compressed".
    Agreed.
    Together Everyone Achieves More = T.E.A.M.
    BjarkeSS
    Trending Lyricist I
    February 8, 2019
    Hi nccbarber.
    I´m was (still are..:?)experiencing the exact same problem. When i switched from using SonosNet to my WIFI the issue with dropouts were fixed!
    Try go to Properties-> advanced settings -> wireless from you sonos app.
    And "see" if you get the same result, without dropouts..
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