Controllers & Music Services

I have a tunein account since many years and a list of favorites super selected. Why I can't add the tune in account on Sonos as I am able add all my other streaming and music accounts?Now the radios list of my tune in account are different from those in Sonos!

Bonjour,J’ai à la maison un système SONOS très complet et qui me porte satisfaction. Satisfait, j’ai donc investi sur plusieurs enceintes que je souhaite installer ns nos bureaux qui se situens à une adresse différente. Nous pourrons harmoniser l’écoute dans l’ensemble des bureaux ou au choix chacun pourra diffuser sa musique favorite dans son bureau. Je ne souhaite pas donner mes codes à mes collaborateurs pour qu’ils utilisent l’enceinte de leur bureau. Je serais donc le seul qui pourras utiliser deux système différents et je souhaite dissocier mon utilisation pro de celle perso.  Dois-je installer une seconde application sur mon smartphone? Avec un second Login? (mais mon adresse mail sera la même)… Avez vous une solution simple pour cette configuration dissociée? Merci :0) Mod edit: This is an English forum so I have added an English translation below (from Google Translate):Hello,I have a very complete SONOS system at home which I am satisfied with. Satisfied, I therefore invested

Recently I've been experiencing this problem intermittently. Often i could not find my Sonos Playlist section. Please advise if anyone knows the fix to the problem. Thanks

Hello,We are the Moroccan news agency (MAP), the leading news producer in Morocco and the owner of RIM radio.We are interested in your audio system "SONOS". Therfore, we tried to install Sonos Application to test it, but we got all app pages blank.My first question is, do I have to connect the app to a Sonos Speaker in order to be able to access "Browse", "Services and voice" tab and other informations?.My second question is that our radio RIM can be integrated to your Sonos Radio service which include about 60000 radio stations from the world?For information, RIM radio is integrated in many streaming system like TuneIn, Shoutcast, MyTuner.Please provide us your support.

HiDoes it cost anything for a DSP to be added to SONOS app?

Dear all When I’m starting the Sonos App from my Samsung Galaxy S10, then It never passes the startscreen. I just allways see this screnn, but no changes. I looks like a freeze.Meanwhile my friends can connect to sonos and play music.It also worked some time ago in the past.Currently the App version is the latest 11.2.7 - updated on 30. March 2021) Can you please help.RegardsAlexander  

Hi,I have a pair of Play:1’s connected as a Stereo pair.Windows PC, Phone are able to connect to it with the controller app, Mac can’t. Don’t know if important but Spotify on Mac IS able to play music on the system.All devices are on the same wifi.I have a pair of TP-Link Deco M9 Plus mesh operating as an access point, connected to my cable company’s router to the internet.I have disabled VPN on the Mac, made sure Sonos was allowed in mac firewall, disabled antivirus. I recently moved, but all gear (except cable company router) was with me and working in my previous house and everything was working fine there. EDIT: I tried connecting one of the speakers with an ethernet cable (and disabled its wifi) and there’s no change.Any advice?Thanks

I may be completely missing the point here...but when I take my Roam out and about the S2 app becomes unusable as a control for the speaker. As soon as I am beyond range of the home WiFi the app simply reports the error that there is no WiFi (correct) and effectively locks all functionality. How does this support the use case of taking Roam to the beach/ park etc?

The latest version upgrade of S2 12.2.4 has started to say that the OS on my Motorola G4+ phone Android 7.0 is no longer supported. It now no longer finds my Sonos Play:1 and Play:3 speakers in the app. The notification directs me to the Sonos website documentation that says that Andriod 7 is supported. I haven’t seen any announcements that Sonos is dropping support for Android 7. Why is this happening?

Can you use the same Sonos email account for both the S1 and S1 "parts" in a s1 s2 split system - or - do you need a different e-mail for the new s2 part?

There are several articles etc online about this but most seem out of date. Am I able to have the Sonos control show on my iPhone X Lock Screen? Do I have to somehow turn off airplay to do this? If so, why? Because that is very annoying. If I do, how do I do it?

Why does my Sonos app show that I have a subscription for Sonos Radio HD when I don't?When I click on the link, it opens this page:Can you please stop pushing your HD radio? I have not spent hundreds of pounds on your equipment so that I can listen to radio, HD or otherwise.  If I want your HD radio, I'll subscribe, but please remove this duff information about me having a subscription when I don't!   

I currently have 2 x Play 3’s (in different rooms) and looking to add a turntable to setup. I thought the only way this was possible was via the Sonos Port but having looked into this a solution i believe is getting a Five and connecting via line-in. I’m just weighing up my options now. I have a few questions/concerns and would appreciate any inputs from the community!  If I was to bring my 2 x Play 3’s together in the same room and pair as L & R - I understand i would need a Sonos Port to connect the turntable to this. Would this give me better sound/pack more of a punch than if i was just to replace with 1 x Five? It’s an average sized living room and currently the 1 x Play 3 in there is adequate for music but i really like the idea of L & R. Could I still get the same richness of sounds from the latest tech and single speaker of the Five?  My concern on pairing the 2 x Play 3’s is that these speakers are quite old. While they work perfectly fine and use the latest S2 operati

Hey guys, new sonos arc and sub owner here. Absolutely love the new setup. However my PS5 requires vastly different EQ settings than watching movies. I can’t seem to find any way to save EQ profiles. Anyone figure it out?

It turns out that I cannot update anymore my library music index because the operative system (Android) on my phone is too old, though I did run an update not such a long time ago! This is very annoying and irritating indeed. Am I supposed to buy a new phone every time Sonos stops supporting a certain version of Android? Is this some kind of planned obsolescence in agreement with Apple, Samsung and co to force customers to buy a new phone? I’m wondering more and more. If Sonos folks want to buy me a new phone they are welcome! I just feel like selling all my Sonos stuff and going back to my old good CD and LP players.

Hi I have the sonos app installed on my iPhone and iPad, im selling my iPhone soon and unsure how I should uninstall the sonos app.I see that in the app settings there is something called reset app. If I click this will it remove my system from just the iPhone app, I dont want it removing my system from the iPad. Thanks

Qobuz opened up in Sweden last week and I have an account. But Qobuz music service is not available in Sonos setup. Any thoughts?

Just signed up for Sonos Radio HD, but can’t for the life of me find the ‘Sleep’ stations with white/pink noise etc. Do they exist? I know they were mentioned in all the press releases when the HD subscription was launched in November, and a ‘Pink Noise’ channel image is shown at the bottom of the promo page.

I needed to reset my Roam, but the controller is still showing the device as ‘offline’ despite it being removed from the system. Any thoughts? App all up to date.

When listening to tracks in Sonos (linked to Deezer) I have the option to Like (heart) or dislike ( restrict symbol). Now like songs are added to favourites but does anyone know where the dislike list is? 

Hi all. Am I correct in thinking I could buy a usb turntable then connect it to play through my MacBook and then output via Airplay to any or all of my Sonos speakers? Or am I missing something?Seems a better idea than a bluetooth turntable to my Move because the other speakers can't get involved. Roam sounded promising until I read that Sound Swap cannot swap a bluetooth source back to the other speakers that are on wifi.I realise that a port or sub or 5 or connect with line in would probably be better but just trying to work with what I already own after buying a turntable. My old vinyl wants out of the loft!!

I have had sonos for a few years now. I initially had a play 3 with a bridge (this worked fine). After the system upgrades a few years ago the bridge went, along with the play 3 (different reasons). I now have a move and a play 1 and no bridge. Almost every time i come to use it i have to restart the router to make it connect. Constantly i have “unable to connect fix it” message, using that link does nothing except make you reconnect everything, utterly useless. I use the speakers without cables, since this is by far the most convenient setup for me. But it simply doesnt work. My laptop, my tv, my phones, everything else works fine, never a problem. But the speakers just dont work properly. I try them separately, together, through spotify, through sonos app nothing. Only a router reboot does the job. This is hardly a seamless system. I have moved house 4 times with this system, each time have a new WiFi network from a different provider in a different location. And always never a probl

How do people generally interact with Spotify and the Sonos App? I’m keen to use the Sonos app as I like the user interface but the biggest issue for me is that it doesn’t have an offline mode in the way Spotify does. So if I start to create all my playlist in the Sonos app using Spotify subscription, but then leave home and want to listen on headphones (without connection) I’d have to go back to Spotify direct which won’t have my saved playlist. This keeps me using Spotify and just using the connect feature to put music to my speakers, but I’d imagine Sonos want to address this. It would also be a reason I would be reluctant to buy any future Sonos headphones. How would you use it on a plane for instance?

So…..  With the new S1 & S2 controlers now discriminating devices i am no longer able to play the same music in all rooms in my house !!!!!The 4 play 5 speakers i have in the livingroom can now ONLY work with the S1 controler.And the bedrooms, Kitchen, Garage & Office only work on the S2 controler.So im either Forced to buy 4 new play 5 speakers to enable all music in all rooms.Or live with the fact that after years of excelent service …. Some bright spark at Sonos thinks this is an exceptable UPGRADE !!!!!!!I THINK IT SUCKS !!!!!

Dears I still have 3 x Play:1’s in my system which is controlled by the S2 software.Controlling these Play:1’s goes smoothly with the S2: I have a stereo pair which I can group with the eARC etc …The SONOS scan of my system tells me that these Play:1’s are not S2 compatible.Is there an issue that I’m not aware of ?Will there be an issue in the near future ? rgds Luc