Controllers & Music Services

Qobuz is now available in Australia as of today, Tues 13 April. I am unable to add it to my Sonos S1 environment as Qobuz does not appear in the music services list. When will this be remedied, please?

I am a long time Sonos user (years).  I have changed room config and routers multiple times.  Until now I have never had any significant problems.  Now the app hardly ever connects to all (or sometimes any) of my 4 devices without restarting my phone or the router and / or a long wait.  I am reduced to using my Bluetooth connected speaker and am considering scrapping my Sonos (seriously).  I have fairly recently added a Play1 - the issue seems to have gradually worsened since.  Can anyone help?

I want to opt out of the new S2 download.  The instruction screen says to click learn more and then click continue using S1.  When i click learn more their is no option called S1. Any suggestions 

Hi everyone. I'm using the Sonos app on Android. I simply want my morning alarm to play radio everywhere in my flat. But the group's aren't appearing when I go to set the alarm. I check 'include grouped rooms' but they don't appear. If I go out and come back in, it is unchecked. If I go to groups, the group's I've created aren't in there, but they are if I am playing music?I have a Move (based in one room), a One SL in one room; and a Beam and 2 X One SLs grouped as 'Lounge' for my TV in the living room. So that comes up fine but is more a group for surround sound rather than a bunch of speakers IYKWIM.I have a group called 'Everywhere' but it isn't showing even when grouped rooms' is ticked, and I just want it to play everywhere when I wake up. Not the end of the world but annoying daily...   

This has been asked before, but the answers haven’t addressed the confusion - so here goes:In the app, click My Sonos->Edit. The message on screen says “Long press to rearrange content.”Bearing in mind that long-pressing does *not* allow me to rearrange content, what exactly does that message mean?Supplementary question: By default, stations in My Sonos are listed alphabetically. This does not correspond with how people normally select stations. The names of my favourite stations do not start with “A”. Yes, could rename them but that is a pretty inelegant solution. How about a new feature … perhaps something like “long-press to rearrange content”? Crazy idea?

Hi, I tried to add a new Sonos One SL to my system last night using my Sonos S1 app, but it stalled. I eventually deleted that speaker, realising it must have shipped with the S2 operating system unlike my previous One SL.However, the Sonos S1 apps I have running everywhere now refuse to start up. As soon as they start, I get a message saying I need the S2 app. There is no other option to ignore this.I only have S1 devices on my system. I have 2 Sonos Connects & 1 Sonos One SL - all on S1. (My new One SL on S2 is not connected yet.) I can’t update these to S2 because the fixed in-wall Crestron screen won’t run the S2 controller. Apparently, the Crestron devices run an old Android system & Sonos has said they won’t make their S2 app work with these any longer. The Crestron can’t be updated from Crestron OS 2 because Crestron OS 3 doesn’t support the Philips Dynalite systems in the building. So, bottom line. I’m stuck with Sonos S1.So, how do I get my apps working again with my s

Before Rogan went to Spotify I could stream his podcast through Stitcher. Now, Stitcher doesn’t work at all and even though I can stream Rogan directly through Spotify, his podcast doesn’t show up when I search for it in Spotify on Sonos. Is it not licensed for Canada, for Sonos? Thx.

Hi!I’m looking for advice on how to play CDs through my Sonos speakers without spending a fortune on a Sonos Port or Amp. I currently have a Sonos One Gen 2 and an IKEA Symfonisk, none of which have line-in. I’ve also ordered the Sonos Roam, which also doesn’t have line-in, but apparently has bluetooth. So, could I:Get a portable CD player with bluetooth and connect that to the Sonos Roam via bluetooth? Would that only play on the Roam then and not the whole system? If I get an Apple Optical Drive, could I then connect it to my Macbook and send it to the speakers via Airplay 2?Any other options?Grateful for any advice! 

Hello!I am considering a Sonos One SL to replace my Hitachi W200. One thing I am confused about is, if i am playing music from Apple Music to the Sonos, will it only play the music and not other things on my phone? For example, I can play Spotify to the W200 and if I play a Youtube video, or a game that has sound, those other sounds do not play on the W200 (which is the way I want it). The Hitachi has great sound but will not work with Apple Music over WiFi, I would have to switch to BT which would play the sounds I do not want. Will the Sonos work like the W200 does in WiFi?  

It would be great to have the connection in the SONOS app to Finnish Broadcasting Company YLE’s app YLE Areena. This way we could listen to all the national broadcasting company’s radio channels plus all their audio material. https://areena.yle.fi/audio So far the YLE channels have been broadcasted via MyTuner radio, but now it has stopped working with Sonos for some reason.

I have 10,000 songs on my mp3 player, what's the easiest way to play these on my Sonos beam and One SL? Can I put them on the app or cloud to play through the app? Cheers! 

I've used the method of coping and pasting the URL into the area where you can add a radio station and yes, it adds the station. Unfortunately when it comes to playing that station an error message appears. Unable to play Radio RUAR  - ‘this song is not encoded correctly’ any ideas please?

Hi, I have been a Sonos system owner for many years. The question I have is:When using either the subscribed Spotify or Pandora app on my iPad how do I replay the current track?When I use the Sonos app on my Android phone, I can replay the track?Can someone help with this please?Thank you, Sean 

What’s is going on with this horrible red box that’s suddenly appeared?!  Is Sonos intentionally degrading their S1 app to piss off their already disenfranchised legacy-owning customers?!! 

Hi all.  I have a Sonos One and I assumed I could pair it with my Win10 laptop but I can’t see anything in the app to help me pair it.  My laptop can see it in Bluetooth but I can’t connect.  Any advice?

Can someone please explain why there are constant and unending reminders to check for S2 compatibility on the apps? I am not a moron. I understood after the first check I cannot run S2. No matter how many times I am asked to check, no matter how many times i see a ridiculous notification, I will never discard perfectly good hardware. All this has done is provoke me to seek alternatives to Sonos which I am now implementing rather than make any further Sonia investments. But back on point, does anyone understand the reasoning behind this offensive behavior? Thank you.

Hello, for the past month, my Sonos doesn’t respond as it used to. I am unable to instantly control the volume or change a music track or radio station. I have 2 x Play3s and 1 x Pkay 1Any ideas ?ThanksSonal

I have four Sonos One SL speakers (2 in the living room and 2 in the bedroom) and wish to add one more, but I have a question and a problem.First, my problem: With the exception of Spotify (and perhaps 1-2 other apps I don’t use), in order to listen to anything on my speakers, it HAS to be accessed through the Sonos app itself (meaning you can’t just open your app and have it connect to the speakers) AND be on the Sonos app’s limited list of available apps. So you can’t use your speakers to listen to anything. Aside from the obvious inconvenience and significant restriction this places on your use of the speakers, there are other problems with this. An example: I have an app called Calm that offers nature sounds, meditations, soothing music, etc. I use it primarily as white noise because some of its nature sounds do a great job masking the noise from my upstairs neighbor. It won’t connect directly to my Sonos speakers, but luckily, it is available through the Sonos app. Great, you say.

I’ve been successfully using the S1 app for a couple of years to control my Play:5 but after adding a Play:3 I want both me and my wife to be able to control the speakers. My wife downloaded the S1 app and can use it fine but ever since she did I keep getting a message in my S1 app that it can’t connect to Sonos and no speakers are visible. It clears when she moves out of wifi range then i can control the speakers again.I always understood two people could have the S1 app in the same household and control the same speakers. Is this not the case? This is a showstopper for us if we can’t get it to work for both of us.Thanks

I have seen many threads on backing up your Sonos playlist.  One guy indicated why would Sonos want to provide this feature.  For one it has been asked for a million times and I would think that Sonos buyers would want to have the capability.  Only thing I can think of is that there is some interest and financial benefit to Sonos to not provide that feature.  Seems simple enough.  I am building a playlist (2000+ songs) on one Sonos device at home.  I would very much like to export that playlist and import to another Sonos device at a vacation home. 

I can’t control my Sonos system volume from my Galaxy 3 watch. Has anyone figured this out? I can control the Sonos Pause and Skip functions from my watch. I have the Sonos S2 app on my Samsung Note 9 phone. To enable Sonos control on my watch, I followed these instructions: On the phone, open Sonos App Settings > App Preferences and turn on “Show Notifications,” “Show Lock Screen Controls,” “Control From Other Devices,” and “Home Screen Volume Control.” This worked, and the music app on my watch now has a Sonos option. It shows the title of the current song playing and the Pause and Skip functions work. The volume control is changing the Media volume on my phone, which would normally work, but on my phone there is a new slider labeled Sonos in my volume control. Its icon is a little box with the wireless lines in the corner, similar to the “Cast” icon in Chrome and YouTube for casting the display to a TV. Adjusting the Media volume slider on my phone (or from the watch) doesn’t cha

Can Sonos be steered over Apple Watch ? 

Anyone have any idea if Sonos will soon support Audacy.com streaming radio stations?  My local station left radio.com for Audacy and now we cannot listen to it.  Thanks!

Can Sonos add Scribd audiobooks to their services? Would love to listen to via Sonos instead of AirPlay, which does play on all 5 speakers, but drains my phone's battery. I listen to Audible all the time on Sonos & am grateful for that link-up. Now, Scribd would be amazing. Thanks!

Seems that there is no way to use the alarm on files on my hard drive, or a way to upload my files to Amazon or Apple Music.Let me know what I am missing.