Controllers & Music Services

Bonjour J'utilise une samsung tabE et je ne peux pas utiliser l appli sonos alors que tout est à jour.... besoin d'aide svp

After the 10.1 update the alarms are not working anymore? You can do all the settings but it doesn’t start

Who else is getting sick and tired of constant requirement to reconfig and update Sonos Controller SW. Im a LONG TIME Sonos use, love the simplicity, but the bugginess/constant need to upgrade every time I use my Sonos is ruining my experience. Yes I've maybe 10+ devices connected but still. Who's with me?

I have seen the posts stating that the only workaround is setting an alarm with a silent .mp3 playing at a volume of preference. Is there any other option, and is Sonos considering a setting to assign a default volume when starting up, and/or increasing volume setting when starting? Thanks!

I was hoping for implementation of support for Apple Touch Bar but did not see this, yet. I'd like to make the wish that basic play, stop and volume function be made available via Apple Touch Bar. Thanks.

Is it possible to have a controller app that the users can choose the language themselves? I'm in Hong Kong and normally the people here set their phone in Traditional Chinese... However, when we installed the controller app, it will be in Simplified Chinese... Therefore, I could only set my phone in English as default and so the app is now in English. I just wonder if the SONOS team can update the app with choices for the users?

Is anyone else having issues recently with adding music services? I’ve tried to add a few like QOBUZ and Audible. I can log into the services to pair but after I return to SONOS there is an error that the service couldn’t be added.

Sirius was deleted during an update this morning and is now not listed as an option in the services list. My country is set to United States in my profile. How can I get it to show up again?

Hi there, I am currently trying to set up my new Sonos speakers, but the Sonos app says I need the latest update. Problem is, I have the latest update. I have even deleted and re-downloaded the App. Anyone have a solution? iPhone XS Max, latest iOS update, latest Sonos app update.

In the 10.1 app update there was a feature called recently played under the My Sons tab, however since the 10.1.1 update this is no longer appearing. I am also not getting My Sons Settings under Settings where this option can be turned on/off. I have done a controller reset and tried setting it up again. Anyone having the same issue?

Playing music used to be an enjoyable experience before I got a Sonos system. I now spend more time trying to get Sonos to work than listening to music. I'm sick to death of it losing my speakers, my music library, stopping and starting when it does occasionally work and generally wasting my time. I plan to rip it all out and toss it in the trash!

Recently I've noticed that my phone (android) no longer reconnects to Sonos when in range. (eg, when I come back home). I noticed it a couple of updates ago, hoping it would be fixed, but not yet - hence the post: Basically, in the past, with the android app, the controls are persistently in the notification area (or the lock screen), allowing you to control the speakers as expected. Even if you went out of range, it would pick up where you left off when returning home. Not any more. Now you have to load up the app back up each time to get the controls to show up in the notification area. Very annoying. Sonos Bridge, 2x Play1, 1x Play3 Sony Xperia Z5 compact Everything is up to date. I've tried a reinstall, and resetting my Sonos set up. Anyone else experiencing this?

When I first open the Sonos app on my iPhone, everything works fine. I set the music playing, all good. However, if, after say two minutes, I decide I want to turn the volume down slightly, I unlock the phone and when trying to access the Sonos app I get the message 'We can't connect to Sonos...let's try a few things' Usually, closing the Sonos app, turning the wifi off on my phone and then on again, then opening the Sonos app again sorts it, but I have to do this every time and its infuriating. Anyone else get this? Note: wifi signal is strong/full throughout, and nothing else that is connected to my phone via wifi has this same issue. Every time I get a notification saying that Sonos software is going to be updated, I pray its going to fix this but never does.

I use a Mac running MacOS X 10.9 Mavericks. I've been totally fine with the status quo of the past 3 or 4 updates that have limited the usability of my desktop controller but still allowed me to edit the queue and add music services. That's about all I need from my computer. But I made a horrible mistake to assume that the status quo was going to last forever. I didn't read the release notes for 8.4 before updating and now it says I have to update my entire computer's OS, which is not an option for me. I wasn't expected MacOS X 9.0 support to be completely dropped with an seemingly insignificant incremental update (it was the update to 8.1.1 that killed it for me I think), and I think that a warning that my controller will become essentially bricked should be displayed before updating. Is there any possible way to downgrade my system's software from where it is currently (8.4) to 8.0 or below? I don't have any Sonos ONEs so that's not a problem. Or, if that's not feasible, are there

Anybody have thoughts on how you will be able to select radio stations using the Alexa integration? In the US all stations have a unique 4 letter call sign so you can say exactly what station you want to hear but if you wanted to listen to say 98FM in Dublin what could you say to ensure you get that station and not some other location that transmits at 98FM?

Is there a fix coming for this? Takes extended period of time to get menus up and refresh queue, etc.

Hi, I recently bought 2 x Sonos Ones purely for the Airplay functionality and being able to stream from desktop. However, despite seeing the speaker choice in the mac's output setting and being able to select it, no audio actually routes to the speakers unless I am in iTunes. I can see in the Sonos app that is receiving play information from Airplay, but no actual output. This should be possible correct? I have been able to route system audio through airplay enabled speakers before. I am running Mac OSX 10.12.6 and V 9.3 on the Sonos Ones. Thanks

Google Home and Google Assistant with Sonos

I have a new Sonos smart house system, and a Mac 10.10.5 with all of my music on it. I am trying to access the music directly from Sonos. The "easy" Sonos online instructions say all I have to do is download the Sonos App, click +, etc and all will work. Only problem is that there is only one App, and it is ONLY for Mac IOS versions 10.11 and higher? Is there no way to get an older App, or otherwise access my music library? (I have a new X iPhone with the library sync'd to it).

I've just replaced a dead amp with a new one. But the system thinks the dead one is still on the list of rooms, even though it's been thrown away. How does one remove it?

Is there a way we could set a turn off time for some of our speakers? My daughter often doesn't turn off her speaker when she falls asleep and on a few occasions the hot tub (connect amp) was left on after people came inside. The same way it can be turned on with the alarm it would be great to be able to set a "turn off" alarm.

Well, it's been 6 years and was already looking forward to the ceiling speakers, something I had been waiting for a loong time. I would have gotten a Beam if it hadn't had a listening device on it. I never minded the software glitches, since it happens and as long as they are worked out eventually, then it's cool. But your last trick is definitely the sign that Sonos has become the kind of shady company a customer wants to avoid. I updated the Sonos controller on my phone and guess what? I can no longer use the Sonos product unless I update my OPERATING SYSTEM (ie if I replace my phone). Basically, Sonos is telling me that I am not good enough to use the product that I BOUGHT. Just go buy a new phone you poor bastard. Well talk about a totally unnecessary move. The product worked fine 5 minutes ago and if I miss on the updates then too bad, but DISABLING the product? I don't have enough F words to throw at you for such a move. Sorry Sonos, but if you think you're too good for me

This update is crap. HELP

When I first set up my connect with my Sonos ready Onkyo receiver, the Sonos app would switch the inputs on the Onkyo when I selected music to play. Now it will not switch. I have to manually do it with the remote. Any idea's? Thank you.

Sooooooo frustrated. I run a Mac on an OS older than 10.11. I control Sonos from it and am constantly adjusting music, pausing, etc. throughout my work day. I can NOT upgrade the OS on the Mac without a humongous hassle because of app compatibility for various other apps I run on the Mac. I just accepted the latest Sonos controller update from my iphone because I was prompted and now of course the desktop controller won't work, because I understand that Sonos Software 10.1 requires Mac OS 10.11. So am I just stuck? Is there absolutely no way to control Sonos from my Mac other than upgrading its OS? Are there any workarounds at all to get me control back. Or am I really stuck either upgrading the Mac OS or using my phone only to control the music? If I DO have to only use my phone (because I am NOT upgrading my Mac OS), are there any tricks for fast easy access to the Sonos controller on it. For example, if I am listening to music and the iphone actually rings, how can