Contributor I

Constant Updates REALLY ANNOYING

Forum|Forum|9 years ago
March 26, 2017
127 replies
4553 views

Who else is getting sick and tired of constant requirement to reconfig and update Sonos Controller SW. Im a LONG TIME Sonos use, love the simplicity, but the bugginess/constant need to upgrade every time I use my Sonos is ruining my experience. Yes I've maybe 10+ devices connected but still. Who's with me?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

melvimbe

This is getting offtrack, but whatever.

I understand your point, and respect it just the same. You often underestimate yourself also, but humility is a great quality to have.

I find that kind of humorous because most people IRL tell me I'm too arrogant.

Perhaps it wasn't obvious, but my intentions were never to attack. I, not unlike several others, lose patience with empty complaints. This is multiplied exponentially when the complaint isn't followed by acknowledging (and to some degree) following the professional advice given.

I didn't think that you were attacking in any way.

Danny

Ken_Griffiths

Another, perhaps useful, thing to mention in this thread, is that Sonos also has the “automatic update” feature these days. See attached screenshot, which can be quickly scheduled to suit most users...

When enabling it, within the Sonos App Settings, the feature performs Speaker/Device firmware updates automatically, within a two-hour window and can be scheduled as follows...

Overnight: 2am-4am
Morning: 5am-7am
Afternoon: 12pm-2pm
Evening: 5pm-7pm

If a speaker fails to update, it will retry 5 times. If for some reason the player is still unable to update after 5 attempts, it will hold off until the next day and attempt the update at the chosen scheduled time.

If you were to launch your controller after a failed update, you will not be presented with a message calling out that the update failed, you will simply see that an update is needed.

I’ve never had a failed firmware update so far, since the release of this auto-update feature. It definitely cuts down on the update time immensely and that means the only update required is the Software App on the controller itself, which is often completed in less than a minute, or two, depending on local download speeds.

M

mykspence1

Lyricist III

I too am getting pissed off with the updates, everytime there’s an update I lose most if not all of my zones for a few hours. WTF are the Sonos software team playing at? Just update it when absolutely necessary rather than every other week. It’s comical that they announce the updates as “performance and reliability improvements” don’t make me laugh. When I bought into the Sonos system 9 years ago it was super reliable, but now it’s lost its usp and other systems are snapping at its heals. Get your bloody fingers out software monkeys or you’ll be out of a job!

Ken_Griffiths

I too am getting pissed off with the updates, everytime there’s an update I lose most if not all of my zones for a few hours. So just to clarify, are you still running your devices on SonosNet, with the suggested WiFi/SonosNet separation and have you chosen yet to reserve your devices in the routers DHCP Reservation Table, or not bothered, or unsure of how to do those things and finally have you sought support here before, or with Sonos Support? I’m just curious as to what you may have done over the years about your issues?

T

T-S

Chromatic Producer I

I wonder how many of the continuing 'complainers' here in this thread have still chosen not to...

(a) Add their Sonos IP addresses to their routers DHCP Reservation Table?
...

Sonos Support recommended me NOT to do this when we where troubleshooting my system a while ago.
Do you mean this recommendation has changed?

S

sjw

Local Superstar

Can't see why they would do that.
I had 10.1.1 yesterday...

Ken_Griffiths

I wonder how many of the continuing 'complainers' here in this thread have still chosen not to...

(a) Add their Sonos IP addresses to their routers DHCP Reservation Table?
...

Sonos Support recommended me NOT to do this when we where troubleshooting my system a while ago.
Do you mean this recommendation has changed?As my post says T-S, it is one of the first things the 'experienced' community users here suggest to do when the user encounters dropout speaker issues after updating.

Since I personally took that advice onboard, I have never had a single loss/dropout issue with any Sonos update and I can say that is also the case on behalf of family and friends at their homes too... but the other things I mentioned alongside, are also worth considering too, I think, as per my post.

If you have not yet tried these things and are encountering problems with the Sonos updates, then it’s really a matter for you to decide. It’s actually more of a local networking issue, rather than a Sonos related matter, but it appears it has consequential benefits for some routers that may get 'tangled' with (re)issuing IP addresses to multiple devices.

If you are having such similar issues, then the simple answer is to “try it and see” ... there is no problem with doing this in any event, as it simply ensures the network device gets the same IP address and that the address is not issued to any other device. You are giving the speaker a static home with the same network address every time it reboots or your router reboots etc.

Sign up

Login to the community