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Vaughan Patrick
Contributor I
March 19, 2015

That's it, I've had enough

  • March 19, 2015
  • 22 replies
  • 514 views
Playing music used to be an enjoyable experience before I got a Sonos system. I now spend more time trying to get Sonos to work than listening to music. I'm sick to death of it losing my speakers, my music library, stopping and starting when it does occasionally work and generally wasting my time. I plan to rip it all out and toss it in the trash!
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      GetTogetherSonos
      Lyricist III
      April 11, 2019


      The trouble Daniel H is that Sonos speakers used to be about plugging them in, loading our library, and playing music. Now it's an exercise of updating, logging in, re-setting everything up, logging in again, more updates, functionality never improving (playlists????) and wait... more updates! Damn, I gotta login again.

      We just want to play our music.

      Doesn't do much for your complaint when you are replying to a 4 year old thread.

      woops - it was top of the list in "Active Topics" on the left side of this page.
      GetTogetherSonos
      Lyricist III
      April 11, 2019
      Hello Vaughan,

      we are sorry to read about your frustration regarding your experience with Sonos so far. 

      Our systems don't show any contact history with our Technical Support Team. Do you have any reference numbers for us to look up ? 

      Alternatively, we would like to have someone reach out to you directly. 

      Regards, 

      Daniel H. 

      The trouble Daniel H is that Sonos speakers used to be about plugging them in, loading our library, and playing music. Now it's an exercise of updating, logging in, re-setting everything up, logging in again, more updates, functionality never improving (playlists????) and wait... more updates! Damn, I gotta login again.

      We just want to play our music.

      There's already "active" threads addressing update concerns, please direct your comments there. That is, if you're actually looking for a solution rather than just noting your disapproval.


      I guess I'm simply looking for a "pure" experience - open the app, hit play. Even if automatic updates are off, it's constantly nagging to update and/or login on both android and windows.
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