Controllers & Music Services

Really? It's not possible to get Sonos for Mac OS 10.9.5? First, the recent upgrade removed my Pandora Thumbs Down option. So, I uninstalled Sonos. Now with the new version I'm told I need to upgrade my Mac OS. No way. Everything is working fine on this Mac -- I have another one that is newer and much of my workflow is broken on that one. Now Sonos is broken on this one. I find it hard to believe that they can't (won't) keep a 10.9.5 version available.

I'm wondering if I can lock my sonos system down so only I can control it?

I’m told my controller needs updating and then I’m taken to the App Store but there’s no “update” or “download” link - just “open” which takes me back to my 8.4 controller which won’t run until it’s updated to 8.5. Help!!!!

Hi Sonos, Please somebody tell us, if and when airplay support will be added. It is definitely possible to do as some people have already written open source code to do it. But it is a hassle to use as I need to run a program on my mac to be able to stream music directly to my sonos speakers from my music app on my iPhone or iTunes. I can already now stream my AppleMusic from the cloud , I can stream DRM music. With airplay we just don't need to worry about your controller limitations. Why can't you guys add official support,so I don't need to remember to start the service on my mac? You are in the business of hardware, let Apple and others be in the business of music software. I am now Apple Music subscriber and most of my music is in the cloud. and all the speakers I bought over $4000 USD would be worthless to me because none of my new music is accessible via official channels. Thank god for the open source project that makes is available and simple. So it is doable even by peop

How do I change the email address attached to my account. Tried to change in profile area but would not accept change?

Hi Was glad to hear that you're going to support airplay 2 in 2018. Im just wondering if this will be a software / firmware update that willl work with older speakers, like play; 1, 3 etc. or will airplay 2 only support the new speaker Sonos One?

Looking to start a thread about DJing @ home (to start) and how to best setup Sonos for live DJ sets

I have an old CR-100 in my home and another in my vacation home. Anyone know how the "one per household" is defined? Am I eligible for one or two rebates?

I have had a living room surround sound that includes my two Sonos 1, Soundbar, and Sub for 11 months now with no problems and since this update, my Sonos 1 speakers and Sub cut in and out every 4-5 minutes!!! I don't want to watch tv in my living room anymore because it is very annoying!! Any ideas how to fix? Anyone else having this issue?

procedure to change a player name

This just started, out of the blue - not correlated with any system/software changes that I'm aware of: Running the controller app v8.1.1 on a Samsung tablet running Android 4.2.2 (Kernel v3.4.5). Fired up the controller app today (first time in a couple of weeks) and saw this message. Found another thread suggesting that an uninstall/reinstall of the controller app would fix - did that, and it did not. Most perplexing - any insights much appreciated!

A quarter of the year nearly over and still no Airplay 2? Anyone know when this is gonna be released on Sonos. Appara it was suppose to be released early 2018 they said when the Sonos One was released back in November?

Help! My kids have managed to change the language settings on my CR200 to Chinese (or something like it - i don't understand a Word of it but it looks like chinese characters). How do I reset the Controller back to English Language? I'm not able to navigate through the menu since I do not understand any of the menu text...

Hello, I have a sonos play 1 and over the past few weeks I have had issues with my phone sonos controller not connecting, stating it cannot connect to sonos. Despite this my sonos continues to connect to Spotify and work when the play button is pressed. Any idea on how to fix it. Have tried deleting the app and downloading again with no joy.

update to 8.5.1 Did an update on my windows 10, Samsung Galaxy tab S2 and Samsung Galaxy phone S8 today... almost... Phone says its not compatible. Anyone else have a problem? is this specifically a Galaxy S8 issue, or are other phones also incompatible?

I use Downcast to aggregate the podcasts I listen to.

I've recently purchased a Playbar, Sub and 2 x Play 1's. I am using an LG 55EF9500 TV and a Logitech Harmony Elite remote. I originally setup the remote using IR to directly control the Playbar, as if it were a standard TV remote. Sound went up and down just fine. The Playbar blinked it's light each time so you had some sense of it receiving the signal (which I liked) but the LG TV gave out an annoying message. Since then, I've added the Sonos Playbar as a device to my Logitech Harmony Elite remote. I guess this means that it's now being controlled by my hub over wifi. No more annoying TV messages when sound goes up and down (which is good), but also no more blinking light on the Playbar, which I miss. Is there a way to bring back the functionality to the Playbar indicating it's receiving volume up/down or do I have to give that up? I've had a read of some of the Logitech Harmony posts and articles, but can't seem to find info on this. Maybe I just need to get used to kn

I can understand why the sleep timer was so basic when it ran on the old controllers. Now that it's running on smart phones why is it still so primitive? How about either letting people select the clock time to shut off (e.g. 1:30) or at least control the number of minutes/hours to play before stopping. Only allowing 15 minutes, 1/2 hour, 1 hour or 2 hours is just not nearly flexible enough.

I can play my spotify playlist through Sonos ok. But when I want to add a new song to the playlist, I can't because the add option is greyed out. Anyone know how to do this?

I cannot add my music file. My PC controller 8.5 gets an error message says "the computer is not responding" (computer is otherwise fine). Checked firewalls and they allow access.

New to sonos and bought the Play:3. Want to stream music from a fan website for a specific band. Is this possible?

How can I block someone who is in my house in another room changing the music? Is there another way to do this without changing the passwords on spotify or pandora or my router? Changing the password to the sonos account does nothing. I wish there was a password i could set that was needed every time someone starts sonos from a different device. If you have the sonos app you only have to connect to the existing system and then Im back to square one. I wish I could see a list of active devices on my Sonos system. Then I could block those I don't want playing annoying DJ while a party is going on.

Hi, I've seen that you support Audible.com, will you be supporting Audible UK?

Hi! Just set up a new CONNECT to my existing home audio system, installed the app on my Mac, iPad Pro, iPhone X, and am able to play music from the Mac and iPad, but the iPhone X (current iOS) does not want to allow access to the iTunes library on the phone. In the app, I use the 'Browse' button, and select 'On this iPhone', and then am prompted to 'Grant Permission' which takes me the phone's system settings,specifically the SONOS app settings, and all toggle switches are green (on), except 'Cellular Data' is off to conserve data usage. When I switch back to the the SONOS app, there is no change in access to the music library on the iPhone. I've uninstalled the app and reinstalled it, I've synced with my Mac, and still no change. Any thoughts?

I have recently purchased a Kindle Fire 7 - the first of these devices that I've owned. When loading the Sonos software initially, I found it on the Amazon app store, and it worked fine. I didn't know how to lock off updates (which are locked off on all my other devices) so it autoupdated to 8.5. I've changed all the other devices to 8.5, but no matter what I do the update marker still shows on the Kindle Fire version. I've de-installed and re-installed, I've now found out how to stop auto updates on the Kindle, but nothing seems to make any difference - it still shows as an available update. It seems to be running the latest version. I've also enabled the external store option, but it doesn't make any difference. It does get into a logic loop, if I take the update option - if I click update now, then it says that 'sonos app needs updating'. Click update then I get 'continue to the amazon appstore'. Cancel goes back to 'sonos app needs updating'.'Continue' takes me to the appstore, b