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Contributor I
Apr 15, 2014 1:23 PM UTC
Question

Audible UK

Hi, I've seen that you support Audible.com, will you be supporting Audible UK?
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    10 replies

    Ryan S
    Retired Sonos Staff
    Apr 18, 2014 11:45 PM UTC
    Hi Nick,

    Audible is available world wide on Sonos. You can add your Account in the Sonos software under Manage > Service Settings and any format 4 Audible books in your Music Library will show up as available in the Podcast Genre.

    You can find more information about Sonos and Audible here.
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    jimbojackAuthor
    Contributor I
    Apr 19, 2014 8:20 AM UTC
    Hi, This is not strictly true because when I try to add Audible as a service it specifically requires an Audible.com user account, which I don't have as these are for USA users alone. I possess a Audible.co.uk account. I have tried to login using my UK account and login fails. Hence my original question still stands. Thanks for your help.
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    Ryan S
    Retired Sonos Staff
    Apr 21, 2014 4:50 PM UTC
    Hi Nick,

    Audible.co.uk accounts should work just fine. Can you please make sure you're using the correct credentials? I'd also suggest logging into Audible and changing your password, then trying the new password on Sonos. 

    If you're still having trouble, can you please submit a diagnostic from your system and reply back with your confirmation number?

    Thanks
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    Lyricist I
    Aug 19, 2015 9:24 PM UTC
    Hi Aubible UK does not work. It might be that it should but it does not. The Sonos software looks at audible.com and not audible.co.uk The account systems at audible USA and UK are different. They do not share log information the two websites do not contain accounts of each other.

    Please I need to use Audible UK on my Sonos
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    Lyricist II
    Sep 13, 2015 11:58 AM UTC
    Hi, I have the same issue. Audible.com accounts work but not Audible.co.uk accounts.

    Has anyone found a solution as this is very annoying.

    Thanks,
    Dee
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    Mohammed H
    Retired Sonos Staff
    Sep 14, 2015 9:08 AM UTC
    Hi Aubible UK does not work. It might be that it should but it does not. The Sonos software looks at audible.com and not audible.co.uk The account systems at audible USA and UK are different. They do not share log information the two websites do not contain accounts of each other.

    Please I need to use Audible UK on my Sonos


    Hi, I have the same issue. Audible.com accounts work but not Audible.co.uk accounts.

    Has anyone found a solution as this is very annoying.

    Thanks,
    Dee


    The option to add an Audible account to Sonos was removed on the 8th of September. The account will continue to function if you've not tried to remove it. If you've tried to remove it from your system you won't be able to add it again. I would also advise you to read our announcement posts in the following thread: https://en.community.sonos.com/announcements-228985/important-information-for-audible-listeners-6731128.
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    Lyricist I
    Sep 16, 2015 9:20 AM UTC
    Call Audible - they can lead you through the process of getting linked up to the UK Audible. It work fine.
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    Lyricist II
    Sep 16, 2015 10:05 AM UTC
    I did this morning and Audible told me it won't work at the moment. Confused!
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    Lyricist II
    Apr 15, 2018 6:20 AM UTC
    Has this been resolved yet? When I add Audible to my system it takes me to Amazon.com, so signs me into that account and therefore audible.com. I’d like to sign in to amazon.co.uk and therefore audible.co.uk
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    Lyricist II
    Apr 15, 2018 6:48 AM UTC
    Ignore me - removing my account and reading it gives me the option to choose which country I want to browse; it wasn’t doing that before.
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