Controllers & Music Services

Using apple iPad 11.2.6, I installed the sonos app, its asking for an update which takes me to the AppStore which takes me back to the app and so on. App Store not showing any update but app isn’t working without an update.

I have a couple of Sonos speakers (actually, two sets, in each of two houses). If someone else comes over and has the Sonos app, he/she will presumably be able to connect to my speakers. Will that person see his or her music? I guess what I'm asking is: is the music list a property of the account, or of the hardware? If it's a property of the account, as I assume it is, where is it stored? (If it's in the cloud, on the Sonos servers, does that mean I can't play music if my external internet is down?)

I have a Sonos Connect and am controlling it with Android 5.0.1 phone. I have yet to get this working for me. The cast icon shows up intermittently and when it does, if selected, pops up a screen that says finding devices and just sits there. I have signed in and out and restarted both Pandora and Sonos with no luck. Any hints what to try to get this working?

Is it possible to reduce the maximum attainable volume, making each increment of movement of the volume slider smaller to allow finer control of the volume?

I’m getting access is denied on certain albums on my iPad, but others work correctly.

I originally put down an intermittent failure of the Sonos controller app to connect to my PLAY:1 to wifi issues and (while not happy) just lived with occasionally not being able to play. I have recently moved the PLAY:1 right next to my wifi router and have been working next to it for the last couple of weeks. Generally all good, but occasionally the Sonos controller will report "Sorry, we can't connect to Sonos". I have the app installed on two iphones and both report the same issue. However, if I press the Play button on top of the PLAY:1 the player works just fine (streaming the last radio station I was listening to) - I can pause and restart the stream no problem at all, but bother phones report no connection. Having previously been round the loop of switching off/on wifi, restarting/resetting router, re-installing controllers, physically connecting the PLAY:1 to thr router - all to no avail - the 'no connection' issue just reoccurs randomly, there is clearly something el

I have two systems. One installed at my company, the second just installed at our house. We have adult teenagers and see a need for two things. 1) A password to prevent unauthorized changes to the settings – very important! 2) A volume limiter, so the teenagers do not play too loud – either to disturb neighbors or blow out speakers. Solutions. We already turned down settings on amp (episode) to its lowest level, Still too loud. Any suggestions to enable lockout or lower settings?

Title says it. some posts seem to indicate that's how autoplay works (or doesn't). After the signal that triggered autoplay goes away, why doesn't it revert to what it was playing before? maybe with a configurable timeout? This seems like such a big oversight...

I’ve just bought a pair of One’s & am enjoying them as my dining room set up in stereo. I find the sound acceptable for casual listening. I’ve got a classic Nad 3020 amp & monitor audio Rs1’s in the living room. I love the sound of this set up. Is hooking up a connect to these a better option than say buying a Play 5? Sound quality is very important to me but I’m not running audiophile quality equipment. How does the connect sound? Any input appreciated.

I tried to fix this a couple of years ago but was never successful. I've tried all the suggestions I see on line. Please advise how to overcome this irritating problem!

I love your product but hate that I can't airplay my Mac to it. Now I have to have a second set of speakers in my office

Hi all, I am a new owner of a SONOS system and was disappointed to learn that it is not possible to use the music library as a source for alarms. It appears to be restricted to music services and playlists. If you want to play an album for an alarm, you need to create a playlist from it first. This seems unnecessarily limiting, so I am requesting a feature update for the next release to enable the library to be used as a source in the alarm as well. Please share / comment to promote this (this is what the tech support suggested I do when I asked them about it) Marc

How do I delete duplicate imported playlists?

Is there any way to add a picture to an album or station that is missing the pictures? I have some that I have manually uploaded to amazon music that are missing the album art and I'd like to add it. Same with the pandora stations.

Hey there, I followed the thread on a post similar to this but am still unable to play Audiobooks using the Sonos App controller. iBooks doesn't show up in 'Genre' under 'On this iPhone'. Wondering if you can help?

Just connected to audible but it has chosen the .com account i set up by accident ages ago and not the .co.uk account I actually use. How can I switch to the right account?

I’ve set up alarms deleted and recreated alarms to occur on either of my 3 speakers but I keep getting an error stating ‘No alarm is playing’. I’ve checked WiFi network and rebooted all but still no joy. Any ideas?

I don't know about anyone else, but I struggle to get out of bed in the morning! I'd love a feature which enables me to ONLY be able to turn the alarm off by pressing the Play button on the speaker as opposed to my phone. Alternatively, and perhaps much better for me, only being able to turn off the alarm by pressing the Play button on another selected speaker. For example, Alarm set in Bedroom 1 for 8am, alarm goes off and can only be deactivated by pressing the Play button on the living room play at - this getting me out of bed! Thoughts? Ben

Hello, any plans to support Discord? Thanks.

So I'm embracing the fact that the CR100 controller is coming to the end of its life and thought I'd turn it off and remove the cradle/charger from the wall. It's that many years since I mounted the cradle on the wall though, that I can't recall how it clips/unclips from the backing plate. Don't really want to just tug at it! Any suggestions please?

Battery life on my iPhone is drastically shorter than before. Checked the usage and Sonos is by far the biggest juice consumer, typically 28% of total consumption. Want a quick fix!

Is there an option to rename an existing Sonos playlist? 

I recently got a new iPhone 8. Now my Sonos system frequently “skips” a song or stops midway through a song and goes to the next one. It never did that before. I have updated to the newest Sonos software as well. This only happens when playing from my playlist. Suggestions?

How do you turn the Sonos app off on an android phone? I used to be able to select "leave the sonos controller." Now the thing stays on and I cannot see how to end it. Very annoying.

I saw this posted in another topic and rather than confuse things there thought I'd ask in a new topic. https://en.community.sonos.com/wireless-speakers-228992/flac-vs-mp3-bandwidth-limitation-6803936/index1.html#post16214383 When Sonos is working through SonosNet, the data flow works as follows: Router -> BRIDGE )) Group Coordinator )) Rest of Group The Group Coordinator is the room that you group all the other rooms to. This player acts as the chief player that will sync the data and then send it to every speaker in the group. In most cases, you want the Group Coordinator to be wired. This reduces the amount of interference that Sonos will have to combat before getting the data to the rest of the Sonos group. I wasn't able to find much on this Group Coordinator topic searching support but it raises an interesting questions for my setup. Since I have a Boost and several Plays (of various types) and two Zone Players all wired with the remaining units wireless would