Access denied when attempting to play some music from an ipad

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I’m getting access is denied on certain albums on my iPad, but others work correctly.

iPad

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Keith NAnswer

Sonos Staff

Understood. Was this content downloaded directly to the iPad from a previous backup or was this sync'd to the iPad from iTunes on a computer?

Perhaps this thread talking about content downloaded to iOS devices and playback on Sonos, could be helpful in explaining the difference in content and where it originates from.

Keith N

Sonos Staff

Hi there, Vincef. Thanks for posting and welcome to the Community. Are you attempting to play content directly from your iPad or are you trying play content from a music library on a computer? Where was the content downloaded from? The more details we have the better we can assist. Thanks again!

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VincefAuthor

Contributor I

Playing content directly from my iPad. These were purchased from iTunes a while ago. Some of the albums I can play were also purchased from iTunes as well.

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Keith NAnswer

Sonos Staff

Understood. Was this content downloaded directly to the iPad from a previous backup or was this sync'd to the iPad from iTunes on a computer?

Perhaps this thread talking about content downloaded to iOS devices and playback on Sonos, could be helpful in explaining the difference in content and where it originates from.

Translate

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