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Contributor I
April 7, 2018
Answered

Access denied when attempting to play some music from an ipad

  • April 7, 2018
  • 3 replies
  • 1794 views
I’m getting access is denied on certain albums on my iPad, but others work correctly.
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Best answer by Keith N
Understood. Was this content downloaded directly to the iPad from a previous backup or was this sync'd to the iPad from iTunes on a computer?

Perhaps this thread talking about content downloaded to iOS devices and playback on Sonos, could be helpful in explaining the difference in content and where it originates from.

3 replies

Keith N
Sonos Staff
April 9, 2018
Hi there, Vincef. Thanks for posting and welcome to the Community. Are you attempting to play content directly from your iPad or are you trying play content from a music library on a computer? Where was the content downloaded from? The more details we have the better we can assist. Thanks again!
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
VincefAuthor
Contributor I
April 9, 2018
Playing content directly from my iPad. These were purchased from iTunes a while ago. Some of the albums I can play were also purchased from iTunes as well.
Keith N
Keith NAnswer
Sonos Staff
April 10, 2018
Understood. Was this content downloaded directly to the iPad from a previous backup or was this sync'd to the iPad from iTunes on a computer?

Perhaps this thread talking about content downloaded to iOS devices and playback on Sonos, could be helpful in explaining the difference in content and where it originates from.
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.