Controllers & Music Services

I can't find any documentation on the "Detect New Session" feature. How does it work?

I honestly cannot believe this doesn't exist. I understand that comments about the feasibility of adding features to software without any knowledge of the codebase are typically misguided, but come on, this is just an ordering a list based on random numbers. It's a very basic feature of every digital music player I've ever owned dating back over a decade. The fact that Sonos doesn't have it is a travesty and makes an otherwise A+++ system significantly less useful. I have to expend entirely too much thought/energy to work around this when I should just be able to add to queue, set album shuffle, and not worry about hearing everything in the same order or having songs nonsensically cut apart from each other. Just add it.

Does anyone know how to use the VLC Media Player with Sonos? The player apparently can act as a streaming server but how? Any ideas would be welcome

The installer runs fine then when I go to open the Sonos desktop controller on my PC it come up with 3 error messages as follows: "To run this application, you first must install one of the following versions of the .NET Framework: v4.0.30319 Contact your application publisher for instructions about obtaining the appropriate version of .NET Framework" I click OK, the same message appears then I get a further message saying "Unable to load pcdcr.dll. Please re-install". I have tried a full re-install but get the same message. I am running Vista SP1. Help!

"The gift card code or gift card PIN you entered is invalid. Please double check the number and try again." So first you bribe me to kill off euthanize and landfill my beloved CR100, and then it turns out that the bribe was ZERO? Really? Why are you giving out invalid codes? I see no terms and conditions restricting me from using the code to buy a single speaker. The only terms and conditions I've copied below. It has no minimum total limit, just a date and no other promotions. Yes, I'm miffed about this whole thing. It's nonsense. You want me to spend money, so you give me a "code" only it doesn't work. Are you thinking that I'm going to spend the full amount? What more games are you playing? This is like the whole tin-foil hat "your batteries are going to spontaneously combust" nonsense. ********************************************** Thanks for recycling. We know the CR100 controller has been a long-valued piece of your Sonos system, and we appreciate you

Hello, today I bought Sonos Play:1. It's really perfect but I have a question. Using Spotify Premium and I want to control volume up / volume down via Apple Keyboard. And another question: is there any way to listen sound from YouTube (Safari) too? Any way to do that? Thank you.

I understand how to control the volume from my computer (MacBook Air) using the Sonos Control App. But how do I control the volume in different rooms by using the mobile App. When rooms are grouped and I use the App on my iPhone, using the phone's volume control moves the volume in each room up and down equally. Is there a method to change the volume in selected rooms that are grouped like I can do on my computer?

I currently own an EA3 controller from C4 and the Sonos Connect, as well as the playbar and play 1 for two separate zones. The C4 does my 5.1 living room, and a zone in the patio, and one in the master bath run on a Pioneer Elite SC 91 AVR. All of these are hardwired and can currently be grouped together. The Playbar and Play 1 can be grouped together themselves, but not in tandem with the other three zones mentioned above. I am trying to connect all 5 zones that they can play the same source (ie Pandora) at the same time as we move through different zones of the house. Currently they can all do separate instances of Pandora and other digital music. I purchased the Sonos Connect in hopes it would hold hands with the C4 to bridge this gap. I am not sure whether the C4 should go to an input on the Sonos Connect or if the SC should be an input onto the C4. The Playbar and Play 1 are connected as a zone in C4 via IP addresses currently. I suppose there is a possibility the SC ca

I have a pair of Sonos Play 5's in stereo pair. They sound really good. However, i noticed there is a concert hall echo like effect on them in the signature of the sound. I kind of like that effect to be less... especially for the vocals. With the stereo pair in horizontal position, the effect is the strongest. I like the sound stage in horizontal position a lot, but the concert hall echo is strongest in this mode. With the stereo pair in vertical position, the effect is still there but far less. But the sound stage is not as enjoyable in vertical position. I have a pair of Play 3s in stereo also, and I do not have this concert hall like sound signature. They also sound great, btw. Can I do anything about that concert hall sound effect on the Play 5s? Or any setting I am missing? Anyone else notice this effect or is it just me?

Dear Ryan S, In the Sonos announcement, CR100 owners were offered two options:- 1 - Stop using the CR100 or 2 - Stay with the current 8.4 OS and "freeze" all future OS updates. Can you provide detailed step by step instructions on how users can take up option 2? Many thanks TJRL 7x CR100, 2x CR200, 1x ZP80, 7x ZP100, 1x iPod Dock, 1x Boost, 4x Play 1, 3x Play 3, 2x Play 5, 1x PlayBar & 1x Sub.

shuffle missing after update?

Yes it would be great if Sonos developed a Apple Watch app! WE invest in the sonos product and should have the best up to date compatibility with our devices! Come on sonos don't let us down!

Does it matter what speaker I group on? I've got 5 zones and a connect, which is plugged into the router. Very often, I want to play the same thing on all speakers, so when I group I use the same speaker as the one I group on. But I also know that the interference around some of my speakers is greater than others. I've reduced my dropouts significantly but would like to eliminate them completely. So should I be more discerning about the lead speaker?

Can't get the Samsung Q9F TV remote to control the volume of the sonos soundbar. Help?

Hi Could someone help me with how to play different songs in different rooms. I have play ones in three rooms and I want to play kids music in one while I listen to music in another. Thanks

Does anyone know if there is a way to turn off shuffle and repeat as default playback settings? I looked in the settings but could not find it. It's very annoying that every time I want to listen to an album, I have to go into the player and turn these features off immediately and then restart playback at Track 1. I would rather be able to set the default playback mode to once only and in album order. Thanks!

Hi I have noticed an issue/bug on my sonos since upgrading the controller and play speakers to 8.2 (build 39247040). I have a play 1,5 and playbar. This issue occurs on any of the speakers. I have alarms setup for a track to come on at different times in the day on different speakers. Basicallly the 1 track is formed into a sonos playlist. I then setup the alarms to play the sonos playlist. The time comes and it successfully plays the playlist however i am finding that since 8.2 its now keeps repeating the track once it finishes whereas in previous software versions it would just play the track in the playlist once. There is only 1 track that i want it to play and that is all that exists in the sonos playlist. I have tried to delete the alarms and recreate but this hasnt worked. I have played around with alarm duration and set this to no limit and tried different things on alarm settings but it hasnt helped. Has anyone see this issue? Is there a way to resolve this?

Sometimes I start listening music from one sonos in one room and then it happens to move to another room and I want to add the sonos in that room to the flow. What I have to do is to use the app but I think it would be nice to just be able to press one of the buttons to add that sonos to the group. For example: press for 2 seconds the button play/mute to do the trick. Is it possible to add that feature? thanks a lot in advance for the feedback.

Good Day All, just got my first Sonos Play 5 and I'm loving it!! now to the question, will the Sonos app be available for android tv?? I have a Sony Bravia XBR65930E. Thanks for the help.

I've had problems in the past when I couldn't reset my CR200. I've tried pulling the battery, and still the CR200 won't charge in its cradle - the orange light lights up, but doesn't blink, the controller doesn't turn on, and the controller seemingly doesn't charge. I've had this happen in the past, and tech help by phone provided a specific keystroke pattern with the buttons to reset it or start it up. Can someone please let me know that sequence please? Thanks.

I have been going back and forth with Sonos Support for over a month on getting my rebate coupon for my three CR-100s and it essentially is me saying "I didn't get it." and them saying "Check your e-mail again." With a short interlude of "I'm going to be out of the office and I'll have someone else tell you to check your e-mail again until I return." to liven things up. I resubmitted my data via the web form as well as providing it directly to the support person via e-mail but still no coupon. I get my other mail from Sonos with no problem but just in case I provided alternate e-mail addresses to try. That suggested option got no response from Sonos. I finally broke down and called support and spent 15 minutes on hold. While there is a call-back option it is very hard to activate, I don't know if the LOUD blaring hold music that makes you hold the phone well away from your ear overwhelming my key press or if the time window that the key press will be accepted is very small

Hi All, I've been enjoying my Sonos systems for seven years now, but recently my controller unit won't charge when placed back on the charge cradle. If I restart the unit, sometimes it charges, but not always. I really like using the controller as its very simple to use. And thankfully the interface has stayed the same all along. Is it a software glitch (as I updated a month or so ago) or do I need to buy a new battery? Any answers greatly appreciated. Many thanks Prit

I just bought a Sonos Play 1 today at Best Buy. Samsung Note8 can't find the Network and I am stuck setting up the speaker. I tried an older android phone and I was able to connect. I am not going to use an old phone just to play music, is there a work around to this if Samsung Note 8 is not compatible?

Searching the App store, there shows but the option for an iPhone or iPad, but not an iMac? The version on my iMac stopped working, so I was advised to remove it and start again.

The app just updated to the latest version then when I opened it it asked to update the speakers. I read the update and it said it was for a couple small improvements and no where at all it said that if you have a sonos speaker plugged into a access point that you will NO LONGER AFTER THIS UPDATE WILl YOU BE ABLE TO GROUP PLAY WITH OTHER SPEAKERS IN OTHER ROOMS . It now straight after the updated app and speakers firmware , states that the speaker I have plugged in through the access point will be unable to be grouped with any other speakers in the entire network , I would have to purchase a boost to do this . The group functionality was working fine and because of the misleading and false description not including all the changes the app will make if i update it , I want to be sent a firmware so I can downgrade and a link to downgrade my app too. Or release another update that does not include this flaw and lets me group my speakers that are connected through access points. Why would