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Prit P
Prit P
Contributor I
August 4, 2017
Question

Sonos Controller CB200 battery not charging

  • August 4, 2017
  • 15 replies
  • 4104 views
Hi All, I've been enjoying my Sonos systems for seven years now, but recently my controller unit won't charge when placed back on the charge cradle. If I restart the unit, sometimes it charges, but not always. I really like using the controller as its very simple to use. And thankfully the interface has stayed the same all along.

Is it a software glitch (as I updated a month or so ago) or do I need to buy a new battery?

Any answers greatly appreciated.
Many thanks
Prit
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    15 replies

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    Prit P
    Prit PAuthor
    Contributor I
    September 14, 2017
    I've placed a new battery in and it didn't like that either - had the same issues as I did at the start. So I changed the power lead (transformer) and that seems to have done the trick - so far. I might try and place the old battery back in and see if it is the power lead or the battery.
      mataglap
      September 15, 2017
      I've placed a new battery in and it didn't like that either - had the same issues as I did at the start. So I changed the power lead (transformer) and that seems to have done the trick - so far. I might try and place the old battery back in and see if it is the power lead or the battery.

      oh wow, that's something i haven't considered -- the wall wart dies. How hard was it to find a compatible tip? Looks like 5V 2A, positive tip (inner), negative barrel (outer), and the shell has to be small enough to fit into the recess in the stand.
      Prit P
      Prit PAuthor
      Contributor I
      September 19, 2017
      I bought a Sonos charger on ebay
      Stanley_4
      Stanley_4
      Grand Maestro
      September 19, 2017
      You can find wal-wart replacement packs in your needed voltage with a couple dozen snap on tips of different sizes if you get desperate. The ebay method is the way to go for now though.
      AMCross
      Avid Contributor III
      March 7, 2018
      Will the cr200 power up without a battery ?

      Cleaned the contacts and when put in cradle led lights and goes off

      Also anyone noticed if contacts on unit itself is one higher than the other 2 ?
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