CR200 - resetting the controller

5 replies
8431 views
Translate All

I've had problems in the past when I couldn't reset my CR200. I've tried pulling the battery, and still the CR200 won't charge in its cradle - the orange light lights up, but doesn't blink, the controller doesn't turn on, and the controller seemingly doesn't charge.

I've had this happen in the past, and tech help by phone provided a specific keystroke pattern with the buttons to reset it or start it up. Can someone please let me know that sequence please?

Thanks.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

A

AMCrossAnswer

Avid Contributor III

Nope.....

try pressing mute and menu
and slid into cradle holding buttons

and see if it power up

dont let go of both button for 10 secs

A

AMCross

Avid Contributor III

Did you ever get an answer or fix on this issue

Translate

M

micklord

Avid Contributor I

Nope.....

Translate

Keith N

Sonos Staff

In order to reset the CR200, use these steps:

Press the Music Button to access Music Menu
Tap Settings
Tap Controller Settings
Tap Advanced
Tap Factory Reset Controller

Outside of this, there is no button press sequence to reset or turn on the CR200. It may be possible that the screen has gone bad. In this case, I would recommend giving our technicians a call to get this replaced if needed.

Translate

A

AMCrossAnswer

Avid Contributor III

Nope.....

try pressing mute and menu
and slid into cradle holding buttons

and see if it power up

dont let go of both button for 10 secs

Translate