Controllers & Music Services

When is sonos going to make its system accessible to multiple users? It would be much easier to explain to my wife why I am spending thousands on a system if she could also play music when I'm not home???? Any timeline on this?

I just bourght the playbase and I think it is great. I have a problem, my wife.... Not my wife as my wife, but my wife when we are watching tv. She dosent like when the bas is to heavy, so I have to turn down the bas when watching tv and then up again when listening to music. I have two play 1 as surround speakers and that is a problem too, she dosent always fancy that either, but like it when listening to music. I would like for you people at Sonos to consider making two equalizers, one for the Toslink and one for music apps. Also I would like the surroung setting on off to be on the Toslink and music app on off. Also I would like for you to make the app in android so that it can keep my screen on when using the app. Thx Brian

I'm not a techie person and my Sonos has been hacked - playing someone else music with a scrolling message telling me to subscribe to Pewpiedie and to secure my system: any help???

No matter how long I wait, my iOS Sonos app won't move past the initial splash screen. I've uninstalled and reinstalled the app. I've turned wifi on and off (if i start with only cellular, i turn on wifi at the prompt and the app freezes again). etc. Sonos works on my Mac and Windows machine no problem - and I've seen this now across iPhones AND across different Sonos systems. I'm downloading from the AppStore. Latest iOS (12.1.4).

My laptop hasn't been the most reliable lately, and crashes every time it goes to sleep, and I wake it back up. The Sonos Controller was running during one of these incidents. After rebooting my laptop back up, the Sonos Controller no longer works at all. When I try to launch the Sonos Controller, all I get is the splash screen, and it hangs there indefinitely. I've already tried downloading the latest, removing, and installing the latest version of it. I've also tried clearing out the the c:\ProgramData\Sonos* folder structure, but it just gets re-created at launch. Are there any other places where I can "clean out" any remnants of the Sonos Controller, and install it from scratch?

I am new to Sonos and have a Connect:Amp and 6 x Play:1 speakers (and a Boost). I have set up the amp and speakers as a group (via the iPad Sonos app) and, just as I wanted, I play my iPod music through the amp's line-in to all the speakers throughout the house. I can adjust individual speaker volumes either on the app or on the speaker, but pressing pause on any speaker causes all speakers to pause. Is this the correct behaviour, and if so, how do I pause just one speaker in the group?

last.fm is not showing in music sources

Until a recent update Sonos would start automatically, when I turned on the TV, put a record on... you name it. Now I have to hit Play in the app all the time - even when turning a record over. Does anyone else have this issue? I have a Connect Box linked to two Play:1s. Thanks

I used to be able to access my subscribed podcasts on Google Play through the Sonos Controller. After recent updates, when I go to Google Play -> Podcasts -> Your Podcasts, it shows "No selections are available." However I double checked and if I go to Google Play -> Podcasts -> Your Podcasts, it shows all of them. Is there a bug in the new release? Anyone know how to get them back?

I am unable to run the SONOS app on a new Lenovo Tab E10 Android 8.1.0 32Gb. It has installed, it crashes everytime you open the app. I have the SONOS app installed on other tablets no problem and the SONOS system all works fine - I checked on the google play site there are a few comments with similar experiences with this tablet https://www.which.co.uk/reviews/tablets/lenovo-tab-e10 Anyone any clues? Pretty annoyed as we were forced by SONOS updates to ditch the CR100's I used to use - trouble free for many years ....!!

Hi, I never had any issue with true play before, but yesterday I purchased a second play5 gen2 in order to create a surround with my first play5 gen2 and combined with a playbase. After maybe 10 trials I have still the same issue with trueplay. It’s coming up with the following message: cover more of your room, you’re not walking around enough, please walk all around your room, both close to your speaker and further away. Unfortunately I tried walking everywhere, and I tried with both speakers horizontal and vertical. Restarting my iPhone. Can anyone help me please?

I guess I already know the answer - no. In fact I want to remove the 'Update Now' icon - I don't want an update and don't need to be reminded everytime I use the desktop app.

I was really happy with my relationship with Sonos when they made high end speakers and were content with that as a business model. But now they seem to want my data, so much so that I can't use the speakers without sharing some data about myself and my usage. I'm no longer happy to be in that relationship with them. How do I delete my account? The speakers are going on craigslist.

So, yes, I know there have been a few threads on this subject but I still don't have a solution. I've moved house recently and only have half the rooms set up with four rooms. My controller has five rooms. I can't just reset the unwanted room/speaker as it doesn't exist. Anyone else had the same issue recently please?

I know this has been discussed before. Asking for more attention and resolution. Ive posted in an old thread, but posting here in hopes to get some visibilty. Somehow my system had a major hiccup and i lost the voice channel from my front sound bar and my surround speakers were way too loud but playing rear right and rear left channels. They were just uber loud. Nothing was changed since i had performed the trueplay tune on initial setup. I had to borrow a neighbors kids ipod to do it 3 years ago. Im a samsung user and did not have the ability to retune the room. I only had the ability to turn off true play, and it did not improve the problem. Until i located someone with an apple product, my sonos system was completely useless, as well as my entire entertainment system. I love my sonos. I currently own 7 sonos products, but im finding it hard to continue to recommend sonos unless they support devices other than apple. I see this as a system/product defect. Please help with a resolutio

The Windows desktop controller used to work fine, but it now just displays a square Sonos logo for a few seconds then shuts down without even getting to the point of displaying the main software form. I've downloaded and installed the latest version and have done a full shutdown and restart of my laptop. Any clues?

hi, any way we can rename rooms with the Sonos Desktop Version ? I am using Version 10.0 thanks for your reply. f

I updated my system composed of two paired one’s and the moment that finished sound stopped coming out of one pair and the controller now just continually says I need to check for updates. It does that, says no updates are available, then goes back to the screen saying check for updates. No chance/ability to repair and tune, what gives?

How do I stop popup notification in the corner of Mac screen every time song changes? 🙂

Has anybody loaded 10.0 onto an Amazon Fire Tablet?

someone help?

The alarm feature doesn't seem to work as well after the latest update (version 9.2) (at least not on the Android app interface). I can still set the alarm, and it goes off at the right time, but i no longer have the options to snooze or dismiss the alarm, which is pretty annoying. On the app it just appears as if a song is playing. Anyone else aware / have issues with this? Is that a fix coming for this?

I have a new set up at home where I have two WIFI networks running. Let's call one PARENTS and one KIDS. I have the KIDS on a schedule so it shuts down at 9PM and comes back on at 6AM. It is no different than the PARENTS WIFI network in that it can access all LAN resources. My 3 CONNECTs are connected via direct Ethernet LAN connection. I believe that all my other SONOS speakers (3 Play:1, 1 Play:3, 1 Soundbar, 1 Sub) are connected via SONOSNET. My android phone is connected to the PARENTS WIFI and that is how I set up the connection to find the SONOS when initially setting it up. Shouldn't other devices (iPhone, Android Tablets) that are connected via the KIDS WIFI network be able to talk to the SONOSNET since they are on the same LAN connection even though they are connected to a different WIFI network (e.g. KIDS)?

Hi. When raising volume above about 75% it lowers itself down to roughly 75% again. It does this in Sonos App and in Spotify connect. Extremely annoying What to do?

Will there be any chance, that Sonos will support Apple HomeKit in the future?