Controllers & Music Services

I have owned a Sonos since they were featured on Queer Eye donkeys years ago. I have owned the original CR100 controllers and updated to the new series 3 years ago. How the f$%k do I select a different room to control without switching whats playing in my current room?I really hope all the people involved with the new app are burned at the stake. If asked, I now actively discourage people from buying a Sonos product. Cant even figure out on mobile how to change music… I have to go to the desktop app.  Associated Product: ---------------------------------Beam: BasementPlay:1: Basement (LS)Play:1: Basement (RS)Play:3: Basement StorageSonos One: Ellas SonosPlay:1: James SonosSonos Move: Jeremy Office (R)Sonos Move: Jeremy Office (L)Sonos Five: Kitchen (L)Sonos Five: Kitchen (R)Sonos Five: Living Room Sonos (RS)Sonos Arc: Living Room SonosSonos Five: Living Room Sonos (LS)Beam: Master BedroomSub: SubSub Mini: Sub MiniSonos One: Williams Sonos 

I posted this in another topic, but it seemed that it required its own topic, as I couldn’t find any existing posts about it: Yes, in addition to the multiple copies of albums, which appears to happen due to multiple artists on an album, the track listings are also screwed up due to multiple album artists. And YES, I HAVE “SORT FOLDERS BY” SET TO “SONG NUMBER”.  Just wanted to clarify. The track listings are now sorted by the “Artist” meta data and then the track number.  Here’s an example from my library from Tha Alkaholiks album “21 & Over” - this is the order of the tracks listed and the Artist metadata, so you can see how the sorting is broken by sorting on the Artist.  All the meta data for these tracks are fine - the track listing is displayed correctly in the Apple Music application, but here’s what Sonos displays for the track order: Track 02 - Tha AlkaholiksTrack 03 - Tha AlkaholiksTrack 04 - Tha AlkaholiksTrack 08 - Tha AlkaholiksTrack 09 - Tha AlkaholiksTrack 07 - Tha Al

Why is the new app so bad. I can’t clear the queue of music. Does any one know how to do this. Very frustrating.   

the app shows no system found and then crashes.All the time. 

Is it possible to cast/play music to my S1 speakers using my streaming service app? If not, then is my only option using the S1 app?When I use the S1 app and try to access my streaming service (currently Amazon Music), and I use the “search” function, it doesn’t return the same results as in the Amazon Music app (sometimes it misses a few results).Is this maybe a problem with how Sonos S1 and Amazon Music work together or does anyone know a better way of using the S1 app?Thanks!

Sonos,Geographical restrictions of Sonos Radio HD are nowhere to be found but still exist.Someone from Israel pointed out before, and I want to reiterate this. Sonos Radio HD is also not available in Romania.Aren’t we all paying the same price for our products? We have no special discounts for not having full access to Sonos services.Could you please stop this Apple-like discriminating policy and offer similar services to all countries where you officially sell your products?I am tired of using VPNs, GPS mocking, gift cards just to buy some services. 

Anyone ever have every music service stop working and figure out a fix? Like I know the new app is a dumpster fire but this seems extreme. It wouldn’t even load for 6 days and now this WTF? Local music library = Something went wrong. Sonos favourites don’t load. Recently played don’t work (something went wrong error).  play.Sonos.com = internal server error.  Also can’t delete to re add services.  But everything works in SonoPhone and Desktop controller which indicates not a network issue   

Hi,I’ve not really formulated this thought fully but I would love the ability to have a device, located prominently in the house showing what is playing currently.  It happens so many times that we have some background music on - and a visitor to the house will ask what is playing.  It’s easy for me, becasue I whip out the phone - with the Sonos App - but I think it would be awesome if ‘everyone’ had a view.  Ideally, this would be an external screen / monitor with the current Album/Song displayed.  I dont know if this could be a Sonos App thing - i.e. I get myself a cheap tablet and in-wall mount - which permanently runs the Sonos App or should it be a totally external device that essentially runs Shazam (or equivalent), constantly sending soundbytes to Shazam for it to recognise the music playing - i suspect the latter is full of issues - not least what Shazam displays - but this is the rough concept.I dont even think this is necessarily linked to Sonos - its application could be for

Today I have encountered yet another issue with the new Sonos App. Choosing a Spotify playlist, album or song from within the Sonos app no longer creates a queue.  It simply displays the relevant artwork and only plays the first track, regardless of which track in a playlist or album is selected.  The queue incorrectly indicates that the session was started from Spotify.  I have never encountered this problem before.   I have a very solid WiFi network and have been using SONOS extensively for many years.  Has anyone else had this problem and managed to rectify things?

Hi all, please help me get Sonos to work via Amazon Music app for my son 🙏My son has a Play 1 in his room. He has the Sonos app and can play via that but he really wants to be able to cast it via the AM app so he can read song lyrics, also it’s just way better, visually. But no speakers are shpwing up on the AM app at all. He’s logged into my Sonos account, my Amazon Alexa account and his own Amazon Music account (as family member)

Hi.love the product, cannot fault the quality of sound, at all.BIG problem. New app. SONOS, WTF?not compatible with mesh networks at all. I had sky Wi-Fi before, slight drag issues, but nothing dramatic. Eero mesh? Doesn’t like it at all.why am I wasting my words? You might actually care for consumers that may consume you, if you do not fix it?end. 

My CR200 + Bridge + Five Speakers have been working for the most part reliably for 10+ years…. And only recently I lost connection to a Play 1 and was having trouble reconnecting it back to the SonosNet.Multiple calls to the Help Desk yielded advice and directions that had me end up with my System being placed into Wi-Fi Mode…. which then disabled the CR200…I asked and tried to return everything back to the way it was… but after many calls and hours was told “nothing more could be done”…..Yes… I know “everything” is obsolete and no longer supported… but that never stopped me before. And I do use my Android with S1… but the CR200 is just a great single purpose/easy to access convenience and I would like to resurrect it.I’ve gone through the most of the FAQ’s / Threads on steps to restore what I had. Nothing worked. But then I tried some steps of my own and amazingly everything began to work and my CR200 populated with all my speakers also worked. Yea!That was short lived…. and I lost So

Is anyone else having issues with Amazon Music?All seemed to be working OK until a few days ago, but now it takes forever to connect (loads of something gone wrong errors) and when it finally decides to play a song (they are all in the queue) it plays one or two and gives up.Sometimes browsing works, sometimes it doesn’t. It’s really frustrating.

Is anyone experiencing any issues with Amazon Music? Since Saturday I am getting 'no content items available', then it will connect and work and then the next day the same message again. Done the usual, disconnect and reconnect the service, delete/ reinstall the Sonos app but still the same issue. YT music and all my other services are working fine. I will contact support but I thought I would ask here first. I am using a Pixel 8 pro but this is also happening on my wife's android phone. Cheers  

I just got a new Roam 2 - this is my first Sonos speaker. I cannot get the Roam 2 connected to the Sonos app. The only way I can play music on it is through my phone.I have factory reset the dang thing at least 5 times. I am using a Verizon mifi for internet.Any suggestions?

This exact error has been widely reported here, but mostly for Macs. None of the official accepted “answers” for Windows provide a solution.Running Sonos Controller for Windows 16.2.This all started when I repped some of my CDs and tried to re-index the folder. It hung for hours. I let it run overnight, and it was still hanging. I closed and restarted the app. After that, any attempts to access the Music folder - or any subfolder - fails with the 913 error code.I tried uninstalling and reinstalling the Controller. That has NO effect on this failure.The Controller either suddenly won’t support WIndolws Folders, or it leaves some “residue” during indexing that cannot be removed by uninstalling the app. It could be hidden properties on the folders themselves, hidden Windows Registry keys, something. 

HelloIs it possible to add Radio Deejay 30 Songs to Sonos?Here is the websitehttps://www.deejay.it/webradio/06/Many thanks in advance

Is there anyway to disable Sonos radio in the app I’ve seen this question asked here however, the Thread is closed to replies.  my chief complaints about Sonos radio is that you can’t turn it off and if you’re using Sonos voice controls it seems to prioritize Sonos radio over Spotify. This is very annoying since there are commercial breaks, and it isn’t nearly as refined as Sonos as far as music quality from song to song.  Pushing a crap streaming service when all of us already have our preferred streaming services. It seems like a deliberate money grab for another subscription Just to avoid commercials. But it’s crap please don’t force us. We’ve all been suffering since May   

How can I get information on remotely accessing my Sonos system remotely?  I’ve had the need several times now when traveling.  It seems possible reading through various threads.

 Hi everyone,I'm reaching out to this community because I'm at my wit's end with my Sonos system. When it works, it's absolutely amazing – the sound quality is top-notch, and I've invested in quite a few of their products over the years. However, the reliability issues have become unbearable.For the past few months, even before the recent app update, I've been experiencing constant problems. Music often won't stream at all, it stops mid-play, some speakers refuse to connect, and sometimes I can't connect at all. These issues are making the system practically unusable, which is incredibly frustrating given the amount of money and effort I've put into it.I'm now considering alternatives to Sonos. Can anyone recommend a different setup that offers similar sound quality but with better reliability? I'm open to all suggestions, whether it's another multi-room system or even a different approach to home audio.Thanks in advance for your help!!!!

Hello,I am asking since the release and I am not getting a reply. With the new software update “In house”  local music services like Airsonic/Subsonic or Bonob do not work anymore.Can I get a reply from a Sonos dev regarding these questions :Will it be supported again ? https://github.com/simojenki/bonob/issues/174 Will the search function work on these services ? https://github.com/simojenki/bonob/issues/163 Will you give the possibility to add a custom image on the service instead of a dotted square ? https://github.com/simojenki/bonob/issues/174 Bumpitybump.I was forced to update my speakers and factory reset them, and now I can’t add services on the Android 16.1 app and Bonob does not exist on version 80.Can I get a developer to answer these three questions PLEASE or are you basically forcing me to sell my Sonos stereo system ?Is there anyone at Sonos reading this except the censors in the name of the “Code of Conduct” ?Moderator edit: Combined posts

What are the steps for adding new speaker location designations within my home? 

I know there are longer threads about the new app, but as this is a specific issue relating to Mixcloud I thought I would create a new topicSince the update the only feature that works in the Mixcloud service is ‘favourites’. None of the ‘following’, ‘followers’, ‘uploads’, ‘stream’ etc have any content (despite all of them being populated in my separate Mixcloud app) . These are critical parts of the service, which allows me to search for music and which were present in the previous version. I have tried removing the service, then re-adding it, but to no avail. Is anyone else having any issues? 

RadioPlayer service is not working (Italy) No content available message.The RadioPlayer App is working normally.Must be DNS related.The link for info point to www.radioplayerworldwide.com which is not the right one.It should be either radioplayer.org (worldwide) or radioplayeritalia.it (Italy)

Hi, I have my Sonos set to stream music from my NAS drive. I created a playlist with over 5000 songs and had the ability to add, delete, edit and move music from streaming apps and my local drives. The following features I had are still missing from this latest update. Can someone from Sonos please provide a timeline as when these features will return? Album Artwork is not displayed for Android. It is for IOS.Only the Song & Artist is displayed, missing AlbumSwitching to queue goes to top of list, it needs to go to the song playingAbility to add, delete, edit, move songs in queue