Controllers & Music Services

The recent Android 10.0 update seems to have broken the app. There are no rooms listed and the Now Playing screen doesn't show what is playing on the system. I have tried uninstalling and reinstalling the app but no joy.

Trying to help a friend with her speaker. She has a Windows 7 laptop, she's been using the sono speaker with no issues until recently. Can you use the device without having a smart phone or tablet?

This screen is frozen and wont respond. I can only add songs or albums to my library play function stopped working 2 days ago. Nothing will play through my sonos app.

Hello. Can i add more Than 2 speakers to the same room?

what can I replace it with? SONOS has been down for almost a year over this, the installer I used says SONOS no longer works with apple products. what have other people done to get the system working again, its an extensive installation with amps, speakers throughout out the home. maybe there is some after market software that can restore the use of older IPADS? the weird thing is it works off my iPhone, but i want to use the in wall IPADS again. any suggestions much appreciated, I did search the topic and its seems there are only pissed off customers and no solutions. I need a solution. Many thanks in advance.

Hi folks, I have three first gen Play 5’s and a Bridge in my Sonos system. I understand that the Sonos controller will soon not work from my iPad with my Sonos system and that for AirPlay to work from my iPad I need compatible speakers, which first gen Play 5’s are not. My question is : Can I purchase one compatible Sonos speaker and playback on my iPad using AirPlay and how my 3 existing first gen Play 5’s in with it? Cheers. David

Hello, A couple of weeks ago I gave a party at home for my friends. Ofcourse I used Sonos as my entertainment system. But because all my friends are connected to the home wifi they also can controll the music. So every 10 seconds a new song is putt on. And I find this very anoying. So I thaught it would be nice if there was a "Party Mode" so that only one device is autorised to controll the music. It would be a nice feature for the next update.

I have searched and this type of functionality is not only frequently brought up here but frankly is long overdue. We have 12 Zones and really need a way to set a scene/preset where we can tap "Pool Party" for example and a saved grouping and volume level is automatically loaded - ideally would like to be able to specify a specific playlist or station play as well. This seems to be a pretty simple add to the controller app. I am really questioning why this feature does not exist.

I am trying to add my music from iTunes on my mac to listen through the sonos system, but the message above keeps coming up. My firewall is not turned on, so i can not adjust anything there. I have tried to delete the library and then retry loading it, but i get that message, once i go past the lock window. On my old mac book pro everything worked fine ( i had to replace this with a new mac book, because of a motherboard failure), but no luck on my new one ?? Please help Steve

I am not sure if this should happen but if i use my iPhone Sonos app to play music I can control that series of tracks with my apple watch. I can change the volume, pause and skip tracks plus i get the track names. I cannot add to the playlist or change the speakers or have access to the library. It does not work with iPads or laptops. It seems that once the iPhone app has been opened then the watch can be used. witch does seem logical. I have an original watch series 0 and an iPhone 5s

I have two Play 1 speakers and a Play 3 speaker. The latest announcement regarding the loss of support for iOS has me wishing I had bought Bose instead. That said however, since I’ve spent all this money how do I continue to be able to play music on my system from my iPhone? If I get additional Sonos One speakers that ARE AirPlay compatible can I connect to them and use THEM as a conduit to have my iPhone play throughout my entire system, AirPlay compatible or not? If not then I guess if I want to continue to play my iPhone through my Sonos system I will have to submit to the financial extortion from Sonos and buy some additional component like the Connect Amp? Aside from selling all of the Sonos equipment and going to Bose, which I am definitely open to and considering, what are my options?

Can anyone out there tell me how to transfer my Sonos playlist to my Napster playlist? I’m going crazy trying to do it but I am unsuccessful. Please help!!

Hello. I need my system downgraded to 9.3.1since my Ipad controllers does not work with the latest version !! Please explain how to

I can link my Alexa account with Vodafone and this allows me to make phone calls but only on amazon Alexa devices. My sonos speakers unfortunately do not come up as an option, any plans to get this changed? As I have sonos ones all over the house this would be a great feature to have for me and I can imagine many others too.

Hi - I've just set up a Play 5 Gen 2 and logged in to my Google Home Mini (Assistant) to link it (including my Spotify account), but when I ask to play a song it still plays on the mini, not the Sonos. I've asked it to play in a specific room (kitchen) and only get "Sorry, I can't do that yet" from the assistant. Anyone had this issue before?

Hello. Right now I'm using the speaker in my baby's room. He needs white noise to fall asleep and remain sleep throughout the night. But after a couple of hours, the speaker just stops. I have to turn it on twice every night. And the baby' sleep it's not great... I can't find a setting to change this. What can I do? Thank you Erick

The instructions for adding a new music source say to "go to the manage function". I can't find that function the mac version of the Sonos controller. What am I missing?

In the last few months I have had issues with the Sonos iPhone app - when searching for a song or artist, the results are only coming from my Music Library - in the past, the Spotify results would also appear. There is nothing wrong with my Spotify account - I can still play songs on my Sonos speakers from the Spotify App but strangely, not from my Sonos app. I see I am not the only one with this issue - but until now I have not seen any solution.

Will SONOS be adding Airplay 2 capability for the PLAY 1 speaker?

Hello All, Recently i update my Sonos as 5.1 by adding a PlayBase with my Existing Sub and 2 Sonos One, plus i have a Play5 too, the new setup works great for movies with 5.1 content, but i lost lot of volume and bass while listing music, my main usage is listing music (mostly), for music a Sub and two Sonos One is a best combination i think , but i cant use that setting any more, since Sonos App wont allow us to use Same Sets Speakers with Diff Groups, i know we can do this " set the surrounds to Full for music in the Settings > Room Settings > (room name) > Surround Settings menu. " still its not the same effect we use to get the with 2 Sonos One with One Sub, Since my profession is software development, i know its not that hard to implement in Software rather buying more speakers for a small apartment like mine.

Hello: I have a desktop computer, use Google Chrome browser and Windows 7. I have the Sonos app located on my desktop. I download individual songs and put them into a folder located on my desktop as well and use VLC Media Player to play the songs. I have created a number of playlists within my Sonos app but find that the songs, when playing my playlists, play at different volumes, some songs louder than others. As a result I often have to adjust the volume on the Play1 speaker because a song plays either too loud or too low. I have gone into the tools, preferences, audio and filter section of my VLC Media Player and checked off "volume normalizer" but that has not made a difference. I'm wondering if anyone knows how to solve this volume issue so that the playback songs within my Sonos playlists play at equal volume, thereby eliminating me having to either turn the volume up or down depending on whether a song is too loud or not loud enough during playback? Appreciate any help in this m

Since the iPhone app and Play:1 were last updated, the iPhone app now takes longer to find the Play initially. Then, if I want to pause or resume playing, I get a message saying the app can't find the Sonos device and I have to try again two or three times. Similarly, if I try to change or mute/unmute the volume using the iPhone app, this can take up to around 15 seconds to happen. Note that this had been working perfectly since I got the Play:1 at the start of the year - it's just been in the past few weeks that this annoying behaviour has started happening. As far as I'm aware, nothing environmental has changed (ie WiFi is the same router which hasn't been rebooted for a few months) The phone is an iPhone 7 running the current iOS update with app version 10.3, build 51166240. The Play:1 has the same build version as the iOs app, hardware version 1.20.1.6-2 and is connected over WiFi to my home network on the same net as the phone uses.

Hello, I'm in the process of building a Sonos iPhone app with Swift using the Sonos API but have hit a stumbling block. I would like to detect a state / volume / metadata change on my app when someone uses a different app or the hardware buttons. I believe that subscribing to events is the way forward. I have copied in the reference link below. Subscribe—Subscribe to group namespaces to receive events when states change, such as changes to volume or playback status. https://developer.sonos.com/build/direct-control/connect/ I send a HTTP POST to the subscription path as described and get a 200 ok response back but have no idea what to do next. I've been using Xcode and testing with Postman. The callback url is registered on the developer site and OAuth token is verified. Any help would be greatly appreciated. Thanks, Paul

Here is an observation that I do not how to fix. I have 4 Sonos Play:1 speakers and a Sonos Boost that is hard wired to my router. I have the Sonos app installed on my PC, iPhones, and iPads. If I decide to listen to Pandora stations, I have no issues with the songs skipping. But...when I play songs from a playlist on my phone, I seldom get a song to finish before randomly skipping to another. The only saving grace is when I play songs from my PC Sonos app. When I play songs from my PC they NEVER skip. At first I thought it was just my iPhone that was doing this, but I used my iPad and it did the same thing. So, the question is, is this an Apple problem or a Sonos problem. Either way, it appears that the only ones concerned about this are those that are affected by the constant random skipping. I'm leaning towards this being a Sonos problem because the same song playlists on my iPhone do not skip at all when I am using Blue tooth on my car stereo. So, in closing, has anyone else h

I am using an iPhone 7 running iOS 12.3.1 and Sonos app 10.3. When I select Room Settings within the Settings menu, I receive the spinning wheel suggesting a wait is required and nothing appears for me to select. I went to my Mac desktop controller and noticed that the full Room Settings menu has been removed and I can only change EQ. I want to change the location of a speaker and need to rename it and run Trueplay. Is there a known bug in 10.3?