playing from PC with windows 7

Forum|Forum|7 years ago
August 30, 2019
6 replies
3016 views

Trying to help a friend with her speaker. She has a Windows 7 laptop, she's been using the sono speaker with no issues until recently. Can you use the device without having a smart phone or tablet?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Airgetlam

Yes, the phone or tablet is only required for setup and system changes, the desktop controller still works for playing music.

Bruce

C

cmoore802Author

Contributor I

The Sonos program won’t open. Was there a recent update?

N

nik9669a

Senior Virtuoso

Is Windows 7 still supported, can anyone confirm?

jgatie

Is Windows 7 still supported, can anyone confirm?

Yes, Windows 7 still supported.

https://support.sonos.com/s/article/3521?language=en_US

To the OP, try deleting the Sonos app off the PC, then redownloading from here:

https://www.sonos.com/en-us/support

bockersjv

Local Superstar

Yes it’s still supported. Try uninstalling and reinstalling, be sure to chose "connect to existing network" on starting new install. Don't worry all settings and playlists are stored on the speakers so nothing will be lost.
If that fails call Sonos

Airgetlam

Yes? No?

What does “recent” mean? What version is on the PC? What version is on the Sonos speakers?

You can see the min requirements here:

https://support.sonos.com/s/article/126

If the controller is not opening, I’d be looking strongly at some sort of virus protection program blocking it. I’d also delete the version on the PC and download a “fresh” version from the web page and try that, on the offhand chance that the current version on the PC is broken in some fashion. Just be sure, when prompted, to “connect to existing system”, which your friend already has. And it may require an update to the speakers, depending on what is running there.

Bruce

Sign up

Login to the community