@formerfanofproduct,
‘Play Now’, ‘Play Next’, ‘Add to End of Queue’ & ‘Replace Queue’ playback controls are all in there, maybe ensure you’re using the latest version of the Sonos App and/or see the App guide here:
https://www.sonos.com/en-us/guides/sonosapp

There is an app update due today that is meant to address some music library issues, including search. It’s part of their ongoing updates with queue management for example coming at the end of August. The remedial work is slow but they’re not doing nothing and know they have issues to sort…

Sonophone creator will refund app fee if it doesn’t work for you.

Try plex for local music

Went out to my garage on the weekend and listened to my old Play 5 on the old S1 app.

What a pleasure it was - no problems or lag whatsoever and the queue works beautifully.

Sonos as it was intended. Bliss!

Its basically unusable. Obviously Sonos does not care about the users...

It seems a little unfair to say the App is unusable, as it’s working okay here as the two attachments show, which were recorded on my ‘old’ Phone XR just a few moments ago - perhaps if you’re having some sort of difficulties with the new App then (if not done already) perhaps go onto reproduce the issue and then immediately submit a Sonos system diagnostic report from within the Sonos App, note it’s reference and contact/chat with Sonos Support Staff via this LINK and see what the Staff can perhaps suggest to help resolve the matter.

Anyhow it’s definitely usable as the attachments here hopefully show.

I have rooms that disappear, speakers that disappear in rooms, rooms you just cant add or turn music off in. It’ sometimes takes several minutes to get music to play… Sometimes I just give up!

Sounds rather like mDNS ‘device discovery’ issues by your controller device - maybe see what Sonos Support are able to glean when you’ve reproduced the issues and given them your diagnostic report. It might be a setting on your router or something on your mobile (or network) that’s hindering the multicast packets that are used to find your players on the subnet. Sonos Support have tools that may help to pinpoint where the problems may lie.

Yes, looking back the old equivalent comment was “Sounds like an SSDP device discovery issue” …which I guess would be applicable if there was perhaps a desktop controller suffering the same problems too - either way though, these things can be resolved quickly by demonstrating the matter to Sonos Support and handing them the diagnostic data. 

Moderator edit: removed moderated quote

Thanks for the replies. 

I note if it ‘must be me’ there would not be a thread about this with hundreds of comments!

I’m very sad, the new app is laggy, clunky, and missing basic functionality that I’ve been using for years. I couldn’t even figure out how to turn off dialog enhancement on one of my Playbar, Sub, and surround home theatre setups. I had turned it on before the upgrade for a show that needed it and after missing about 20 min of a show that didn’t I gave up and turned to a third party app.

The third party app was originally sought out and installed because I could no longer search music services for playlists by artists. Reading through this thread it appears there will be other things that I’ve used regularly like alarms and queue management that I will miss too.

Volume controls are unusable and group management is what?

I’ve got 10s of thousands of dollars invested in Sonos hardware and now they force this on me. Is this the benefit of having a Sonos account?

The thing that worries me the most is that they may not recover from the damage they’ve done to their base and I will have to find something else.

Unfortunately in a lot of cases it turns out not to be the app but the setup someone has their side. Clearly the app was working well before the May update so it shouldn’t need anyone to do anything but it sometimes does. It’s an uncomfortable truth. 
So sometimes it really does benefit people to uninstall and reinstall the app; close and reopen the app; log out of the app and log back in; turn off the router, speakers and phone, then turn them back on in that order…

But often people don’t want to so they come here to complain. And that’s why this thread is so well used. I’m not saying it applies in your case, but it is why people like @Ken_Griffiths make such suggestions, which annoy people like @Bumper . One is a ‘let’s try’ kind of guy. One is a ‘let’s not’.

If the app really wasn’t functioning, it wouldn’t work perfectly well on systems such as mine and Ken’s.

I think the new cloud based app is finding latency etc issues with peoples homes and wifi, and timing out probably. The change to cloud based has caused this, overtime more users will be sorted out with more updates, going by sonos previous record this could take several months especially seeing as this is as good they could get it after 5years development and beta testing, but hopefully all steps in right direction

Any solution to all my Imported Playlists being appearing as empty?

Same when attempting to use Sonophone too. Thanks.

If you are using local music, try plex. I feel sonos will support local music less and less, it’s al streaming going forward with mobile music. New webb app shows their direction

If that was the case, they’d focus on playlist management and queue management rather than making us non-library users wait while music library updates/fixes are rolled out…

Lots of bad PR over local music that should be sorted, just saying i feel it will take a back seat going forward, let plex sort all the nuances and support out, and just link that service in sonos like any other….maybe….

That sounds like a much more manageable option for Sonos...

Library focus will definitely eventually take a back seat as the number of people attached to ‘ownership’ of music continues to decline. I used to have music files on my old Android phone, but realised how limiting and time consuming it was to try to keep it updated with any new music (or to discover any!). I let streaming into my life - always the highest res I could get - and my eyes were widely opened that there is so much more music out there than my tiny slice of music files had let me think, with infinite flexibility. I took great pleasure in ditching the micro SD card with those files on.

I’ll take a stab that 90% of those with music libraries - especially on here - are men over 45 (with half of those never adding files to their library and listening to their own echo chamber, whilst the other half spend more on albums per year than it would cost to stream them, because they want to ‘own’ the data rather than bringing it in via wifi when needed).

I am a man over 45 by the way. And yes, I’m afraid you music library owners are all Boomers (in the Millennial sense of the word).

After loading all my speakers into my car destined for the gun range for the morning. I stumbled across a random post. I forget exactly where it was but basically it said that Sonos has to have at least one speaker hard wired. When doing so it forces all other speakers to use the Sonos-Network which is the preferred method. A totally wireless setup creates issues. I took a play:1 and plugged it in to my switch in my server room and in less than 3 minutes everything came up working perfectly. In fact it’s more responsive than it was before.

This tells me that the new App is written by coding clowns and QA is non-existent at Sonos which is disturbing. Even more disturbing is the fact that Sonos support does not even know about this. Regardless if you run into the same issue that thousands of us have been dealing with there is your fix.

Don’t expect Sonos support to help. They look to blame our network and ask us to make changes to accommodate their poorly written code instead of hiring developers that know what they are doing. The CEO needs to be removed as well as every decision maker involved in the horrible experience they gave us with this new App.

Moderator Note: Modified in accordance with the Community Code of Conduct.

Changes network configuration, problem is fixed.  Complains about Sonos support blaming a network configuration error. 

Me dies!

@jgatie He shows so little awareness of how distasteful and offensive his last sentence is… 

Heading to the gun range, offensive language.

Moderator Note: Modified in accordance with the Community Code of Conduct.

Correct...A network that has NOT CHANGED in months and continues to run everything else with no issues whatsoever. Change how Sonos operates and suddenly Sonos works. 

Moderator Note: Modified in accordance with the Community Code of Conduct.

I still cannot get the app to  “Accept” on my 1phone 15!

The earlier app worked just fine. 

This is very disspointing and I really dont want to spend a day trying to get an app to work!!

Works on my older iPhone - ensure the font settings/screen-size are at their default on the iDevice and scroll the screen to bottom and back again - see attached (I’ve just over-exaggerated the screen movement up and down), but it shows the App works to highlight the ‘Accept’ button.

Yes , it`s getting worse every year. …….. next step must be totally change to another platform.