Downgrade to S1

I didn’t intend to ‘take your post in another direction,’ other than to observe that Sonos really has been extremely conservative in making model changes and uncommonly generous in its support of ‘legacy products’ in the context of the 21st century ‘consumer tech’ industry.

I vow to be more circumspect in the future.

I have downgraded my Play:1 from S2 to S1 to get it to work again. The new app is absolutely horrible with disconnects and lags. S2 in my Play:1 also was failing to stream properly, giving me ads every 5 minutes on TuneIn and even more often 10-15 seconds pauses with no sound at all. 

With S1, everything works again, although I had to use 1-2 hours to get WiFi going again.

And yes, I lost playlists and history, and I hate that, and because of that, I hate Sonos. I am not sure I want to buy more Sonos products. The reliability and trust is gone.

On android, app version released on 2024-08-02, cannot downgrade. My Play3 is recognised in the downgrade tool, but downgrading says that my mobile device couldn’t be connected to the product Play:3 and I should confirm it’s powered on. Yes it is, the app just found it like five seconds before.

Shooting in the dark here but maybe try hooking an Ethernet to your Play and the main router’s ports.

Are you seriously posting that?  My $5,000 worth of sonos stuff turned into bricks and the roll back means I get to MANUALLY RESET ALL OF IT TO FACTORY AND THEN MANUALLY START IT ALL OVER. I’m supposed to post something positive to THAT solution????  Is this the CEO?  Because that is the kind of stupid crap I keep getting from him in email. 
 

at least the app works to deliver his idiotic updates. 

I was having similar problems, I found  that I needed to factory reset and keep unit powered up (don’t unplug power and replug) before attempting to go back to S1. Some times I needed an Ethernet connection too. 

I just performed the upgrade ( they call it a downgrade) My system now functions properly and I am very pleased. 
Hallelujah! 

Interesting options.  I’d have to have a split system (a Roam and a Five that would have to be on their own) and dump my sub-mini.  But if by year-end, things have not turned around, that may become a viable solution.  90% of my system would be working well again.

It’s interesting to look at the implications of this.  It’s an acknowledged dead-end. The planned obsolescence is obsolete customers. The features I bought the system for obviously are no longer important to SONOS.  To use them, I revert back to the “last known good” and that’s it.  And SONOS is accepting that any new products will not be of any use to me. I, as a customer, am now obsolete. 

That right there is a baller move - to cut off some of your customers as lost causes like an infected limb.

Here’s to OG SONOS - it was pretty awesome while it lasted.  Out to pasture now.

ITT: “You should be thankful they haven’t totally bricked your system already”. Yeah no. We’re not dealing with something like the unavoidable effects of Moore’s law, this is expensive audio equipment that has no reason to not work other than Sonos’ desire to apply a cloud subscription in order to gatekeep access to something I already paid for.  My main problem is I didn’t follow my gut 18 months ago and pull the plug instead of adding two more amps. No more.