Controllers and Music services

I purchased my 1st Sonos product today (play 1) and have it set up except I can’t get my iTunes account added to the Music Library.  It is asking for my “computer name” and I only use my iPhone because my laptop is outdated.  Is this possible to set up this way?  And If I have to use my laptop, how do I find the computer name? Thanks in advance for any help!  I am not very computer savvy!

Will Sonos net still be using 2,4 after this new firmware with 5 GHz support? And how to select channel?

I have the Sonos move and I also compared it to the Bose portable smart speaker. The Bose app allows you to control the audio EQ while using the app and easily switch between wifi or bluetooth and turn off the speaker using the remote.  Another frustration with the Sonos app is that I can’t even see what percentage of battery is left when I’m on bluetooth. I know this is a wifi first speaker but since they added bluetooth, they should update the app functionality.  Does anyone know how to see the percentage of battery life on a Sonos Move when using bluetooth mode? Are there any 3rd party apps that provide the ability to control the power, switch between wifi and bluetooth, control EQ and show battery usage on while on bluetooth?  Thanks

Hi.I have a Canadian Sonos account but bounce back and forth between Brasil and Canada. I have Sonos gear in both countries. I know I can purchase Sonos HD Radio with a Canadian credit card and play it in Canada. But will it continue to work with that account when I return to Brasil, or will it be geoblocked according to my IP address or by another locator method?Thanks.

Looking at all your Sonos Radio stations and you have a category of Christian, but unlike every other music service out there you don’t play popular Christian or Worship Music.  You have a channel called Grace with a sub-name of Crossover Praise which is just pop music that might have a positive message.  I wish you would add a modern praise station that is consistently pure Christian music.  Examples are SiriusXM the Message or Pandoras Today’s Christian Hits Radio or Spotify Best of Live Worship.  Its almost insulting to think someone thinks the music played is what poeple are looking for under Christian Music.  

I recently purchased an Apple Watch an was surprised, that there is no official app to control Sonos from the Watch. I just wanted to add my Feedback, that I miss that feature and would rather not rely on a 3rd party product to have that feature.

A music video, whether on YouTube or another video medium, sounds better with energy and punch than if I listen to it on Spotify.does sonos apply different equalization for video and another one for music streaming?I enjoy more when I listen to the songs from a video because they are heard with more energy and more punch and it is unfortunate how the music is heard from the bar if I use music that I have on my cell phone or from Spotify, my Sonos Five sounds better the music from Spotify that my Sono arc.Can Sonos improve this on the Sonos arc?

I have been taking my Play1’s with me on vacation for 6 years and hooking it up to the local WiFi. This year they installed community WiFi guest network. With the way Sonos works with Guest Networks its not possible to connect. After doing some research I was able to get past the Guest Wifi limitation with a laptop and a router. The laptop will be used to connect to the Guest Network. The router will be used to connect your Sonos speakers. What you need to do is to create a Bridge Connection in the Internet settings between the WiFi and the Ethernet port on your laptop. Very straight forward. Search Network Bridge Connection on Google. This will turn your Ethernet port from a incoming port to outgoing port and allow the the Guest Network connection to be share through the Ethernet port. Once its setup login into the Guest Network on your laptop and connect the Ethernet Port to the router and setup your Sonos speakers as normal. Best part is the router can be used for all your wireless

Hi,I’ve read a number of posts here and pages on the Sonos site but I would love help confirming I’m understanding all of this.  I currently have two Play 1 speakers. If I buy a turntable with a phono preamp built in, and a Sonos Port, I should be able to use those to play vinyl through my current Play 1 speakers, correct? Do I need any other hardware, besides cabling, to make that work?

Hi,I’ve got a QNAP TVS-671 where I have one folder which holds my audiobooks and music in 4 sub folders. I link those 4 folders using the Sonos controller app from my laptop. The laptop is connected to the network with an ethernet cable. There are a bunch of Sonos Play 1 and a Sonos Playbar in the network.So under “Music Library” → Folders  I see 4 folders one of them is “music”.One day I see that in the music library the music folder has no entries and “No selections are available” is shown. As I had this issue I called support and they asked me to use a different folder and so I created a new one and moved all my files step by step over to a new folder. It took me 3 days to go through all the indexing and finally I had it working. Then I made some changes to a few files, about 30 of them and in the next morning I see that the whole index is gone. “No selections are available” was again shown in the music folder of the music library - no errors in the controller (Help → Errors Log) -

Hi All, Is anyone else's app not showing what the audio output is when on the volume control screen? It's only showing in the system > about my system section. I'm sure it was still showing after the June update.

BLUETOOTH ISSUE NOW 2 YEARS OLD AND RESOLVED IS BACKI’m trying to do a rest on a couple of Play 1’s, and the Sonos 2 app on my iPhone is prompting me to turn on Bluetooth access in the settings for the app itself.  When you open the settings and go to Sonos 2, there is no on/off switch for Bluetooth whatsoever, just permission to access local network.  Weird right?  Not exactly the same as the old post I screenshotted but darn close. What do I do? Thanks

Just looking for a little more information and clarification around Apple Music lossless. Had a good read of a number of the topics in the forum and if I am right, I can stream lossless to my ARC when connected to Apple TV - so am good with that, all works fine including Dolby Atmos etc. If I group the ARC with additional speakers in different rooms (outside of the home theatre setup), since ALAC I believe is a supported codec, will I get lossless to the other speakers or will it use AAC. So in essence, if I start streaming from the Apple TV and not the S2 app, will I get lossless to other speakers  Also, be great if the S2 app would show streaming format for all the speakers in the same way that it shows the audio format on the ARC 

I  frequently rearrange my rooms to specific needs and group them for different intentions.  When I do this,  I need to establish the proper volume to each room, this might take more then a few seconds. When grouped rooms are inside the group, I need to have the individual rooms available for more then the default (which is more of less 5 seconds), so that i can adjust the volume to the proper setting. So I need some default in the prefs. that would give me more time to adjust my volumes inside my grouped rooms.  thanks

 1465061451 This is my diagnostics reference. I cannot add my music library to the Sonos controller. When I click “My Music Folder” I just get a spinning wheel that the application freezes. Can Sonos look at my diagnostics report and see what is going on?

Hello, I'm using few Sonos speakers including a pair of Sonos play:5 V2 on a daily basis on my phone's hotspot 👌 It works like a charm for months and I'm able to control speakers from my MacBook or my wife's iphone whenever they are connected to the hotspot ☀️ Nevertheless, the hotspot device (my android phone) cannot see the Sonos devices in it's Sonos S2 app due to the limitation that Sonos app:1. Verifies if connected to wifi 🤔2. Searches for Sonos speakers on that wifi And the million $ question is: why the hell Sonos developers thought it's not "cool" to search for Sonos speakers on my hotspot? 😞 Why do I have to permanently use another device just because of this stupid check for wifi before searching for speakers? 🙃 #FeatureRequest 💪If one of you Sonos developers is passing by here, please enable the speaker search on the device hotspot when building Sonos S3, this will be a game changer for power users like me ☀️👍👌

Hi, would there be a way to get advanced eq settings in the app. The bass/treble setting isn’t cutting it for me and I’d like to be able to boost certain bass frequencies while being able to cut down sub bass frequencies so that they don’t vibrate my room as much. 

Why is there such LIMITED control abilities with 3rd party systems. In ELAN and I hear others, there are many limitations. It is only a very basic controls that are allowed and I hear that it is SONOS that limits this from Multiple providers. the biggest. can not browse through services to find stations, only can select from favorites can not use thumb up/down in pandora can not see the duration of songs. can not create events to turn off zones or play certain station if not already picked in favorites.  can not turn a zone to a specific volume. Would be nice to manage that when a zone turns on it is at the desired level can not create events to group zones together or apart  And more…. Please sharewe need to voice up and share with sonos that we need better 3rd party support. 

Hi,I just moved, and need to put my existing SONOS system back together, I also have some legacy equipment that I’d like to include.  (Most of this was incorporated previously, but everything is jumbled around into different rooms because the sizes and layout of the new house are different.)Specifically, I want to include a CD player, receiver, and legacy speakers. (I know; CD players are so 20th century. All my CDs have been ripped to my computer, and I play them from there. But I have a wife who will never figure out how to run the SONOS system from her phone. She also likes to use the receiver for the amazingly old-fashioned purpose of tuning into over-the-air radio, especially NPR.)  It seems that the right configuration is  CD Player  (RCA)=>  SONOS Port  (RCA)=>  Receiver  =>  SpeakersIt’s clear to me that this works to play physical CDs into any part of the SONOS system. However, it also seems that to play other SONOS music through the legacy speakers, I have to either

I must be being rather thick, but I don’t see how I can search for a particular composer in Amazon Music Unlimited. For example, if I search my local music library for “haydn” on the PC app, then I get a list of all the variations of haydn - I can then pick one and see all the albums under that composer (e.g. Michael Haydn, rather than Franz Joseph). This isn’t great, and is why I always use the folder view - but it’s better than nothing. However, if I search Amazon music, then there isn’t a composer tab, so I can only see a mish-mash of haydn related info under Artist or Album or Songs. On the phone app, I don’t even seem to be able to choose which dataset to search, but if I choose the composers tab then it only shows my local library. Neither the phone of the PC apps seem to find anything by Michael Haydn.What am I missing, please? 

Dear Sonos Thank you for Sonosradio with smooth jazz.I am a normalt a very happy listener. Though, I have recently more times received the same advert for sex toys. In the advert there is a female voice who advertises sex toys which makes wednesdays special. I find this inappropiate when my 13 year old son is nearby. Off course I have raised him so that he knows what sex is. But sex toys in a radio commercial saturday morning just after breakfast? Honest? Will Sonos please return if you find this appropiate? Of course I could pay to skip the commercials. Normally I am OK with commercials but I didnt foresee a connection between Sonos and adult content.  

I want to delete my Sonos account fully and also selling my Sonos Speaker gen2 to a unknown owner, I know about doing the factory reset, but just seems so complicated for a simple process.Anyone had this problem.

Sonos specifications indicate UPNP compatibility.There is an option in the settings menu to enable UPNP functionality.After this is enabled, the UPNP servers on the local network should show up in the Browse Music area.However, I cannot find a UPNP server for the Mac that actually works.  Sonos cannot see any of them, even though other clients on the same network see them.I realize there is a “pay to play” feature to use PLEX’s proprietary system, if I am okay with opening my local network to remote access from the Plex servers in Virginia.  But I don’t really need another monthly fee and security concern….especially since the functionality I seek is apparently already built in to Sonos. The only media server I have read about working with Sonos locally is the Windows Media Server….which of course it not an option for my Mac.Has anyone figured out any Mac media servers that work like that? 

In Sonos Radio KWPQ FM 103.3 is playing some unknown ambient backgroud music. When I load the URL of the stream Sonos does play KWPQ FM 103.3. Does anyone know what's happening here?

Would like to vote for software support for AES67. PTP is in the AES67 standard, and that’s already mandated in Airplay 2, and already exists in the Sonos firmware. RTP also. SIP/SDP probably also. Oh, UDP also. Oh, IGMP also. mDNS/Bonjour also. It’s like the only thing left for Sonos to do is glue those pieces together. What’s not to like? Microsecond latency, real-time streaming, high-resolution audio compatible with a wide range of equipment, including my Sonos. The fact one can have an imperceptible output delay is a huge win. I could send an AES stream to Australia and back before Airplay-streamed audio comes out of my speakers. My system is ethernet wired, and I accept such a mandate for reliable audio streaming. https://en.wikipedia.org/wiki/AES67