Hello,
I have been using a mesh wifi based on the TP Link Archer AX55 router + 3 satellites to cover the entire house.
It turns out that deconnections happen A LOT… especially when moving around in the house while listening to Spotify music.
If anybody can advise some way to stabilize this situation, I would appreciate !
Thanks.
Best answer by Ken_Griffiths
I’m not sure if this still applies with the current TP-Link firmware, but in the past, a fix for this router/similar-router, used to be this to make things work better with Sonos products…
Settings —> Advanced —> Network —> IPTV and enable ‘IGMP Snooping’
I’m just not sure if it’s still relevant, but if not, then maybe give TP-Link a call and see what they may suggest or maybe speak to Sonos Support Staff.. it might just be a simple case of wireless interference in which case, you may find this link useful too:
Are you using the latest EasyMesh firmware? If so, then maybe speak with TP-Link support about the dropout issues you are seeing…
+18Using Spotify from the Spotify or the Sons app?
Thank you for your reply.
I checked the firmware : my router uses the latest version…
Thanks for asking : I should have specified.
The dropouts happen in both conditions, directly from the Spotify app or through the Sonos app...
I’m not sure if this still applies with the current TP-Link firmware, but in the past, a fix for this router/similar-router, used to be this to make things work better with Sonos products…
Settings —> Advanced —> Network —> IPTV and enable ‘IGMP Snooping’
I’m just not sure if it’s still relevant, but if not, then maybe give TP-Link a call and see what they may suggest or maybe speak to Sonos Support Staff.. it might just be a simple case of wireless interference in which case, you may find this link useful too:
Thanks
IGMP snooping is enabled ony router.
I noted that the IGMP version is v2 when a V3 is available: I switched fir the latest version and will see how things go.
Besides, I will check the possible wifi interferences, possibly switch from the current auto selection of channels to Sonos dedicated ones and will keep you posted.
Thank you again!
I have the TPLink Archer AX90 plus 5 other mesh extenders. Yup 5!!! Thinking the issue why all my Sonos were bouncing in and out was due to insufficient coverage. Then after trying every possible recommendation out there, I discovered the Advance Wireless setting that allowed me to change the 2.4GHz bands from b/g/n/ax to just b/g/n after setting the channel to auto, the band to only use 20MHz didn’t help.
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