Skip to main content
Answered

Trouble installing ZonePlayer 90

U

I have a Sonos 1 system including one play:3 and two play:5 and a ZP90.

My ZP-90 stoped working (it’s dead) so I bought a “new” second handed.

Since I received it I have facotry reset it, plugged it by wire to my router and tried to install it (from my iPhone-app) via system->add product. But the system can’t find it.

When I reboot it now it starts blink green. 

I have rebooted everything: the modem, the router, unplugged all play-speakers, the apps on my two phones.

Any ideas?

 

Best answer by AjTrek1

Assuming the ZP90 was factory reset by the previous owner then I suggest you run a diagnostic, post the reference ID # in your next post and call Sonos Tech support on Monday. 

View original
Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

AjTrek1
  • AjTrek1
  • 6554 replies
  • Answer
  • April 7, 2024

Assuming the ZP90 was factory reset by the previous owner then I suggest you run a diagnostic, post the reference ID # in your next post and call Sonos Tech support on Monday. 

Together Everyone Achieves More = T.E.A.M.
controlav
Forum|alt.badge.img+23
  • controlav
  • Lead Maestro
  • 7530 replies
  • April 9, 2024

I wonder if the ZP90 was bricked by the short-lived “reycle” program?

If on iOS try my app “Phonos Plus”, it will find any Sonos device on a hardwired network including reset and bricked devices.

Author of the leading independent Sonos app for Windows, the only Sonos app for Xbox, and a Sonos app for iOS
Stanley_4
1 person likes this
  • Stanley_4
    Stanley_4
Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings