Talk Sonos Products

So out on my deck and have a pair of outdoor speakers hooked up to Amp. Had a Connect Amp before but upgraded to S2. I had read or was told to set all Sonos speakers to max volume of 80%, which I had done for Amp as well. However even Sonos Radio HD it is really soft and have to turn it halfway just to hear anything.  This amp is supposed to be more powerful but feels less so. My question that is somewhat related is the 80% necessary with an Amp or not? Also, let’s use our theoretical “10” scale. Does that mean that my 10 starts out as an 8 and so if I have to turn it half way it’s a 4 or does it work differently?  Feel bad moving the slider so far as I am used to more traditional speaker/radio combos. 

A software update has meant my play:1 is not connected to my WiFi and needs some love to get going again.Sonos app is trying to achieve this via Bluetooth which is not available on a play:1.this is not just an annoying pop up like the other posts, my product does not work at all while the play:1 remains unconnected to WiFi and neither my or my partners phone can help. 

If I connect my Sonos to YouTube Music, I'm able to access all my playlists etc on YTM no problem. And play my songs sound wise. HOWEVER, why can't I play my videos anymore? Is it something I'm doing wrong, or it that Sonos & YTM just aren't on the same exact terms with one another? I DON'T have a smart TV, so I either view my music videos by my Google Pixel 3a, my ASUS Vivo Flipbook or by casting to my aged TV. It makes no sense that I can use any regular bluetooth speaker with these devices and play & view my YouTube music videos. Yet, I'm completely unable to do so with my Sonos, and that totally irritates me. HELP this extremely computer-uneducated music & dance lover! 

I wondered if people have experience with a similar set up. I plan to have 2 turntables and a mixer for DJing. From the mixer to the Sonos amp with phono leads which powers 2 ceiling speakers.  The question is before I set this all up is if I am not pushing the sound to a multiroom set up and just going via the amp to the speakers will there be a delay? Obviously the sound through the headphones and the speakers would need to match. Lot of money to spend as a test!

As the title says. I have a Roam and a Symfonisk. I can group the Roam to the Symfonisk Bookshelf while the Symfonisk is playing, but if I stop playback on the Symfonisk for more than a few minutes, the Roam will automatically ungroup. This is incredibly infuriating since the Roam is often out of reach.Is this a bug or by design? Is there a fix to ensure the Roam stays grouped?Thanks

I’m new to Sonos. I have a soundbar on the way (Sonos arc) but USPS has it somewhere. In the meantime, I’m trying to setup my one SLs as surround sound, but it is not giving me the option. I’ve attached a screen shot of what my system currently looks like in the Sonos app. Any ideas why I cannot set this up?

Hey There!I buy speakers with my company and when we put our VAT number, it would zero rate the VAT.  Now the VAT number is returning a no Response message… is this no longer the case? Thanks in advance

Is anyone else seeing this? If I try to search for a station, the app crashes and exits.My system is all running on:Sonos OS: S2Version: 13.1.1 (build 63289260)

Thinking of a set up for a new home “office”.I planned to use a Sonos amp connected to 2 ceiling speakers for music. Simple. I also wondered if I could connect in the TV using hdmi arc and have the tv sound come from the same ceiling speakers. Wouldn’t necessarily need to be in stereo although it may work.  The question is would the sound be ok from the tv purely though the 2 speakers without any sound bar etc? Or would it maybe sound bad as I would need a sound bar and set the as a stereo pair? It’s a lot to invest if it is going to not sound great. If that is the case I will just get a sound bar and play tv and music though that. anyone tested this set up or have any comments!? thanks!

I use an Apple TV connected to a projector -- both of which sit behind the sofa. The projection happens to a screen about 10ft away, where I have a Sonos beam placed. The Apple TV should connect to the Sonos Beam via Airplay 2. There is no TV anywhere.This setup was working till about a few days ago. Then it stopped working .The Sonos Beam can connect and play from my iPhone The Apple TV can play to other speakers in the house. The Apple TV shows the Sonos beam among the options available for sound, but when I choose it, nothing happens - no sound. In the Apple TV menu, the sound output is TV (which in this case refers to the projector’s audio) and the sound format is Dolby 5.1I am at my wits end on why it stopped working. One change is that I installed a new SSID for my home office.The previous SSID has remained as is. All entertainment devices are connected to that. So it should not be a factor. Any help on how to debug would be much appreciated. Thanks!

Hello! I recently purchased and built a new home but did not install any surround house in the home. I currently have a Sonos Beam and two Sonos One SL that I purchased from costco for my living room TV to play TV/Movies and music from my app/smart TV. I am curious what I could do for my kitchen, entryway and covered patio for sound - is it possible to purchase the Sonos AMP and place in-wall speakers from another vendor in the respective rooms? If I went that route could I create different zones such as;  Living Room TV//Speakers  Entryway Garage  Outside  All Speakers playing the same What can I do to add-in a wall control inside and on the back patio? Can I use the Brilliant controls to connect my Ring cameras, Sonos Audio, etc? What’s the best wall control to use so that we could turn it down without needing to go to a mobile device on the Sonos app? Is this possible to do? What would I need? Could I set them to all be on the same account//zone?

Hello,Ive been interested in investing in Sonos 5.1 surround sound stereo system, but confused with today’s technology. I presently have a stereo, RCA, wired, but would like to have better quality speakers. So, I thought Sonia speakers would be ideal. However, I’m not sure where to buy wired speakers. Everything seems to be Bluetooth wireless. I prefer landline for Bluetooth skips too much and clarity lacks on cloudy days. Where can I buy Sonos 5.1 surround sound stereo system and hook it up to my stereo?Thank you,RockyRoc

Hi,i have a lot of different Sonos models in my House, all connected via wifi from a wifi-6 Mesh router set-up.Some speakers are in pair-connection and others are alone in a Room. Sometimes when i play Music on all speakers, There is a short lack of Sound from one or more of the speaker/speakers.sometimes just one speaker from a paired connection looses the Sound for a minute or so, and other times it’s just random which Room loses the Sound. I’m i the only one the experience this?and is There a smart solution to this, Sonos boost or something Else?

When I pick an album (Amazon music that I own), one of my Albums (linked to iTunes library), Spotify, or even Spotify’s “Made for Me” Daily Mix lists … Sonos only plays the first item over and over, never going to next. This is even though I pick “Play Now”.   has been going on for a few weeks (or longer?).  The only reliable music source I now have is Tune-in to a radio station, sadly.

So Apple TV has a new remote, which now thankfully contains a Mute button. But, while the Sonos remote setup (in the Sonos iOS app) recognizes Volume Up and Volume Down, it still does not receive or recognize the Mute button on the new remote. Hopefully a software update can resolve this issue?

Hi,can anyone tell me whether Sonos has sorted the issue with Dolby digital + ?. I’ve recently bought a beam and after setup it only outputs stereo and I’ve read a lot of issues about this over the last couple of days, although my Samsung ru8000 65” allows Dolby digital +. Is it worth me sending the beam back and getting an arc or will it make no difference ?

Hi,I’m investing in Sonos environment and I will buy soon a Sonos amp to power some in-ceiling speakers and I was wondering whether I could “recycle” and integrate in my Sonos environment one speaker I bought years ago which has an amazing sound.It is a Geneva Lab model M speaker which is basically as powered speaker with a dock for iphone on the top, a radio tuner inside and also a Line-In 3.5mm plug at the back.Here’s an idea of the Geneva Speaker, this link is for the S model which basically the same but without the Iphone dock on the the top:https://appleinsider.com/articles/13/08/31/review-geneva-lab-model-s-wireless-speaker Do you think I could connect the Sonos amp to the Line-In of my Geneva speaker in order to stream music to all my Sonos speakers but also the the Geneva speaker?I that’s possible, what sort of materials/accessories is required to connect both?Many thanks in advance for your advice!  

For some reasons the Local radio are in the wrong city. It is et for Ottawa and I live in Montreal. How can I change that? Gerard

Hello everybody, So in my house I have a couple of Sonos Beam’s (attached to bedroom tv’s) a FIVE and then I have a surround setup as follows in the living room; ARC, Sub Gen 3 and 2x One SL. All of them are connected to my UniFi network (WiFi, no cables) and work fine, however…A lot of times the surround system breaks up, one of the speakers stops working and suddenly is back or sometimes I even have to resetup some of them (that is, within the surround setup part).What is the main difference of how the surround 5.1 setup works between those speakers compared to all the other stand alone speaker (those always work fine)? So far I can only see that the ARC = WM:1, The SL’s are WM:2 and Sub is WM:2 so i ‘guess’ it uses the ARC as main device and that one connects to the sub and 2x sl, right? Does it do that over the same wifi or creates its own? And if so, is there a way to change that?

I’ve learnt a lot from you Over the years. Thank you and as a way of saying thank you , I’m posting conversation that might help others Kept experiencing tiny audio drops (milli seconds) from rear speakers connected via s2 amp connected to arc playbar.after trying everything , new ethernet, updating software, changing tv settings . But nothing  then I realised the WiFi was still enabled even though I was connected via Ethernet . Disabled and it fixed it . The WiFi must have clashes on the network.

I’ve pretty much uploaded all of my music to my WDPR2100 NAS. Well at least on the tail end. It’s taking me over a week to figure it out and to copy to NAS. So I’m trying to figure out how to use my NAS to play music on Sonos now. I’m not having much luck. I’ve searched here and found a few old post. One post took me to this...https://support.sonos.com/s/article/78?language=en_US. I followed the directions on my Windows laptop and and my iPhone. Took me a few try’s on the iPhone to get to the Next button. I typed in \\y:mycloudpr2100\music and Next highlighted finally. But when I hit Next I get the message The computer y:mycloudpr2100 cannot be found. I tried my user name and password and still same message. Do I need to configure this on my Windows laptop first before my iPhone? What am I missing here? 

Is there a workaround or a software fix coming to prevent Roam speakers from automatically unpairing stereo mode when completely powered off (which you must do to preserve battery life)?

Hello I’m French so sorry for my bad English, I got 4 sonos devices a sonos beam/one sl/play 1/play3 then I want to connect all to get a nice home cinema. Now I just use the sonos beam but I want to use all my devices, how can I do ?Thanks for help.

Have just received a brand new Sonos Arc from the States. I live in Israel and our electrical system uses 220 volts. Do I need a tranformer?

Hi!I want to make HT in such config:Apple TV - Projector - two AMPs (1 - for Front Speakers, 2 - for Surr Speakers) SubI need digital HDMI “switch” box with:1 - HDMI input - for Apple TV2 - HDMI output for Projector. Projector have HDMI input.3 - HDMI ARC output for AMP 1.Do somebody did same setup?Do somebody have advice about HDMI “switch”?