Prodigy I

Trade up scheme

218 replies
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Either I'm misunderstanding or this scheme is just encouraging people to throw away perfectly good Sonos equipment.

The way I read it, you "trade up" by selecting an eligible device and it then gets deactivated by Sonos for you to bin.

This is surely ethically wrong?

Trade Up

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J

jacob_7Author

Prodigy I

These units are more than a decade old in some cases. People are going to buy new stuff anyway. Encouraging them to recycle 10+ year old devices rather than pitch them out is far better than Apple encouraging you to toss your phone and buy the new model once every year. As to “recycling things that do not need recycling”, let’s face it: These decade old devices aren’t going to run forever, and a recycling offer is more than most electronics companies offer for near end-of-life units. Good of Sonos to get out ahead of it.

Eventually people will buy new stuff but not necessarily yet. My Play 5 gen 1 works just fine and I'd like to think it's supported for a few good years yet. Encouraging me to "trade up" under the guise of it being environmentally friendly is just a contradiction in itself.

Also, I don't want to compare Sonos to Apple or any other company. Judging bad practise against worse bad practise gets you nowhere.

I still think there's a better solution that they can come up with.

jgatie

You do know “encouraging” is not a gun to the head, right? Of all the policies to complain about, you pick one that encourages recycling? First world problems indeed. :rolling_eyes:

J

jacob_7Author

Prodigy I

You do know “encouraging” is not a gun to the head, right? Of all the policies to complain about, you pick one that encourages recycling? First world problems indeed. :rolling_eyes:

You see it as encouraging recycling and I see it as encouraging waste. So I guess we'll agree to disagree.

Sadly though it's not a first world problem. Just a world problem.

melvimbe

You do know “encouraging” is not a gun to the head, right? Of all the policies to complain about, you pick one that encourages recycling? First world problems indeed. :rolling_eyes:

You see it as encouraging recycling and I see it as encouraging waste. So I guess we'll agree to disagree.

Sadly though it's not a first world problem. Just a world problem.

I don’t seen how the Sonos tradeup program is a problem for the world. Are you saying the volume of Sonos speakers that are recycled instead of used is going to have a significant impact on the environment? Or maybe suggesting that the program is going to encourage people to recycle instead of reuse in general...and that’s going to damage the environment in a noticeable way?

Danny

Ryan S

Retired Sonos Staff

@Ryan S

The insert shows products that are eligible for the 30% discount coupon through BestBuy. I find it odd that the Play 3 and Play 1 (especially the Play 1) are missing from the BB list of eligible products.

Question (I realize you may not be able to comment on anything):

Why would Sonos leave those products off the list?
Did retailers decide (with Sonos blessing) which products they will accept?
Did retailers decide (with Sonos blessing) not to include products for which they still have inventory to sell

Hey AjTrek1, the same units are eligible through us as through all of the other retailers who are participating in the Sonos Trade Up offer. I can’t speak specifically to why certain devices were picked for the program, though the determination was made to start with the Play:5 gen1, Connect, and Connect:Amp. For ease, the ZP80 and ZP100 are included in the Connect and Connect:Amp product family. These are all devices that were originally designed around or longer than 10 years ago.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

M

mehere

This is environmentally indefensible.

Fine, excellent plan to offer a discount to your loyal existing customers to buy new gear.

To then forcibly brick a fully functional device shows a lack of environmental responsibility.

You seriously need to consider the ethics around this; it is not difficult to comprehend why it’s wrong...

J

jacob_7Author

Prodigy I

You do know “encouraging” is not a gun to the head, right? Of all the policies to complain about, you pick one that encourages recycling? First world problems indeed. :rolling_eyes:

You see it as encouraging recycling and I see it as encouraging waste. So I guess we'll agree to disagree.

Sadly though it's not a first world problem. Just a world problem.

I don’t seen how the Sonos tradeup program is a problem for the world. Are you saying the volume of Sonos speakers that are recycled instead of used is going to have a significant impact on the environment? Or maybe suggesting that the program is going to encourage people to recycle instead of reuse in general...and that’s going to damage the environment in a noticeable way?

Yes, recycling (although no surety that they will even at best, be recycled) instead of using a Sonos product is obviously worse for the environment. We don't know the numbers but just imagine several thousand, possibly tens or hundreds of thousand of units now just being binned or recycled for no good reason.

Nothing like that will be noticeable to you or I but it's just another thing to add to the list of things that is ruining the planet.

Surely we can at least agree that it's not a good thing?