Speakers

Just moved in to our new house and my wife has set up the Sonos system in her name and email address. Now when I try to login it won’t let me use my own details, it says it must be hers, meaning it’s her Spotify etc rather than my own.Is there a way of solving this please? 

I have old Play 1 speakers (2014 or older) and have purchased 2 new One SL speakers. Can I group them and be able to use airplay to play on all speakers?

I just bought a new Move to go with my Epson 2150 projector for outdoor cinema and sports. When trying to output the audio from the projector to my Move, the projector can see the move in available Bluetooth devices, but when I try to connect I keep getting the error "failed to connect to the Bluetooth device". My JBL Flip is able to connect to this projector.And my phone is able to connect to the Move.So both devices clearly work with bluetooth, but they just don't seem to be able to work together.Epson requires A2DP bluetooth spec (I believe a copyright protection element for video entertainment?), but I can't find anything in Sonos support that explicitly says that Sonos supports it.Help, my outdoor big screen football games need better (but portable) sound! Thanks!

Has anyone connected their Sonos system to a model railroad? I have a a bunch of MTH and Lionel train engines that have a many sound effects. Was thinking it would be awesome if there was a way to connect the trains to my Sonos system. The trains are connected to wifi and bluetooth so I’m sure there is a way. Just curious if anyone has tried this. These are $500 -$1000 dollar train engines each with excellent speakers in them but would be cool to get full surround sound with my subs etc. for whole model layout. 

New Beam.  Trying to set it up using my Apple tablet with S1 Controller.  Controller finds the beam but will not connect during attempt at bluetooth connection.  Tried also with my IPhone-worse result.  I’m tired and I want to go to bed,  Any help out there?

I discovered an open network being broadcast from my sonos - SONOS-AwgDBwAACrjpN4c4CAA=Is this a security risk? I havent seen it previously.THanks 

Keen to purchase a Move. It will be used indoors and then outdoors in the summer. I have an existing Sonos system working off a Boost. Will Move be able to connect to the Boost and be apart of my system. I was a little worried about this phase: <<The Move can connect to your router’s Wi-Fi network but not the separate wireless network created by a wired Sonos product.»I use WIFI all the time. Grateful for a comment from someone who has done this recently. Many thx 

Hello All,  I am adding a TV to a room about 12x12 in size.  It will be an occasional use room mostly for sports.  I am trying to decide between going with the Beam + Play 5 or just the Arc. Keep in mind, I already have a Play 5 that is not being used.  So just trying to put together good quality sound but don't want to overdue it.Any thoughts? Thanks!!

My sonos move isn't playing while charging.  Also I can't seem to find the speaker from my sonos app on my phone.  Help? 

I’ve selected a couple of my S1 devices to check out the trade up programme.  I’ve subsequently decided to not bother, sell the speakers on eBay and let someone else use the trade up.  However, the devices seem be stuck in the upgraded part of the programme, even though I haven’t, and won’t, use any discount code.  Does anyone know how to get them out of the programme, please?

Hi,I am considering to buy Sonos for my home cinema. I currently have a BeoSound 2 (1st gen) in another room and would like to use that in Sonos as an additional multi room speaker. Is this possible?Can the speaker be integrated into Sonos if I buy one of the Sonos home cinema solutions?thank you so much for helping me out on this so that I can decide whether to buy Sonos or not.brgds,Kasper

is sonos soundbar update required to continue to use the sonos sound system?  It says I have to purchase the update.

We have a gen 1 ZonePlayer 5 (Play5). We have not used it for several years as a result of moving. I’m trying to set it up now, but it’s not connecting to the app (iphone or macbook). We do not have any other Sonos products. I have tried with the Play5 wired to the router (which is also the modem - VIsionNet Model M505+). I did a factory reset on the speaker, and the light just flashes green. My iphone and macbook are connected to the same wireless network. I’ve followed all the advice I can find online, but nothing works. Please help!

Sorry,this turned into an essay but I wanted to get everything covered.Some background  -I have an issue in that I live in a large(ish) concrete block of apartments in the business centre of large city and our flat is over three floors. The block is put together like an Escher painting so most rooms are surrounded on 2 or 3 sides but somebody else's apartment.  One floor is one on side of the block and the other two are on the opposite side.  The top floor is the master bedroom suite and this is where we having most issues.Our current Sonos system is throughout the flat.  We have 6 Play:1s (alls in a pairs), a pair of Ones (Gen 1), a port and an AMP (upgraded as part of the deal that Sonos offered from older generations.  i’m currently running S2 and it’s automatically updating currently to 12.2.1 according to the app) As you can imagine the interference is a nightmare both from the neighbours but also from the surrounding public wifi services and it would fairly standard to see 12 oth

I just received and opened my Sonos Arc and noticed that there is a masking tape on the right side of the speaker that’s tucked in the speaker cover. I pulled the tape and some of it is still left in the between the speaker cover. Is this normal? Is there a way to open the side cover to remove the tape.  

I don’t know if it’s just me but I’m fed up with updating most times I want to listen to a song, I have to update/ log In/ do some *** which stops me from just listening to a tune, I’ve spent a fair amount of cash on Sonos as I love how it sounds, however, if you could just make it so it just works until I decide to update, etc, it would be ace, say I get home from a do/night out, I don’t want to have to log in, update, subscribe, whatever… I just want to put some tunes on. Why oh why shouldn’t this be easy, please oh please focus on the music, not the politics of the Sonos brand, that’s why I love ya, not the feedback generation. *Moderator Note: Modified in accordance with the community guidelines.*

Hi guys. I have a Play:5 (gen2) pair + Sub (Gen2) and I am just acquiring a sonos arc for my TV. I use my system both as Home theater and music system with a turntable plugged into one of the Play:5. I am planning to use the arc below the TV + my sub close to the TV and to put the pair of PLay:5 behind the sofa as an stereo pair for optimum souround sound, but I would like to ask you guys a doubt. Do you think that getting myself a wall mount for the Play:5 pair would really undermine their performance? It’s easier to mount them on the walls in my living room rather than putting them on a floor stand, but I am a bit scared because I've read some reviews saying that their performance drops quite a bit, mainly when speaking of their bass… (as I have a SUB and the arc, I don’t know if that would really be an issue...).What do you guys think? Would you encourage me to buy the wall mounts? Or would you rather recommend me to try to solve my space problem (it’s not easy) and to get some wall

i have a surround system in Living room.. soundbar   2 play 1s and a sub.. works great.. i just purchased a move.. can i somehow add that to the surround system as an extra speaker?? Thanks in advance

How can I use my sonos system when I don't have internet service

Bonjour, Je dispose du SONOS SYMPHONIK connecté à l’aide de câble.Depuis se matin il m’est impossible de me connecter, j’ai le message suivant “le compte service associé est introuvable dans votre système sonos” Comment m’en sortir ?

Today is my first day with sonos moveAfter turning off from the power button from back side after sometime move automatically turn back on (light on). Is there any issue in the device or common issue ???Please help me it drains battery...!!!

Not sure if this combination is possible to achieve stereo separation and enhance bass without breaking the bank and driving your neighbour nuts.2 x sonos one in stereo and adding 1 x play 5 gen1 to the group for some bass and sound stage. 

At my leaving room, I have setup Beam, Sub and two one SL already configured. I want to move my one SL to my Gym and just want to play that Gym SL only. Tried but not able to configured. Is it because it is already configured with Beam ? Can I make same SL configure for two room? 

Good afternoon,I’ve been working in AV-IT for a few years now, and the company i work for loves Sonos, as does our clients. I find that they’re great when they work. Unfortunately, because i work in networking I’m constantly having to deal with network loops on the network every time an update happens. Is there a way to prevent wifi from being enabled when updates are done?

Hi Sonos It is happing again :-[ (3rd time)I’ve got audio dropout in the morning. And it is happening at the same time and same situration as last time. Around 7 o’ clock it all begins. Last time we you magically fixed it over the web And everything was working fine. (you have already fixed it 2 times. So I guess it is time for the 3.) System setup is the same. no new stuff so I don’t understand why the dropout suddenly comes back. Please please help :-) Kind regardsP   Message from last time: (26/3-2020)Hi Sonos people :-)I am having some trouble with my Sonos equipment.I have an alarm set that starts to play everyday at 6:30 and play 2 hours. In the beginning there was no trouble. And now it automatically turn off the music at around 6:45-6:50 everyday. I have tried to redo an alarm setup. I have tried to update system. And even tried to do 6:15 instead 6:30. But no matter what it still do the same stuff everyday.