Speakers

I recently setup a Sonos One at my in-laws. Had some issues with the setup initially but worked through it. I got the speaker to start using Apple airplay successfully. I got the music to start playing, paused it, disconnected airplay to show the in-law how to use it. Went to go select the speaker again through airplay and could not connect again. Now the speaker is no longer being seen on airplay. The speaker is seen in the sonos app, but not in the airplay. Any assistance would be greatly appreciated.

Hi There I’ve just purchased 2 Ones and tried to add them as surround speakers to my Beam and they won’t connect. Looking at the system I noticed the warning message below. Any ideas as what the issue is and how to resolve it. thanks in advance  

Translate with Google from French :-) :Hello,Here is my problem, I currently have a Pro-Ject Debut Carbon Evo 2M turntable, connected to a Pro-Ject Phono Box MM DC phono preamplifier, itself connected to a SONOS Five via an Audioquest Evergreen mini-jack RCA 1.5 m cable . (Actually, I changed my previous turntable by this one, thinking that the turntable was involved ...)The problem that I encounter is that the sound saturates on strong voices like Adele or Loreena McKennitt. As soon as the voice increases a little in power, the sound sizzles. I don't have this problem with the digital version of the albums, via Spotify for example. My line input is set to level 2 on AV.So do you have an idea? Why is the quality deteriorating on the input line of the SONOS FIVE?Thank you in advance for your help.Raphael

I have two Sonos One Speakers and a Sonos Connect using an S1 app controller. I want to add a Sonos Move to this system using the S1 app so I can still use the Sonos Connect (older model).During the set up procedure for the Sonos Move, I’m being forced to install the S2 app and there seems to be no other option.  Any suggestions before I return the Sonos Move to the store?

My Move isn’t changing from network to Bluetooth mode when I press the mode change button??

I just purchased a Sonos Move and quite frankly I'm unimpressed. I noticed when the speaker is on wifi and I'm using the S2 App that when the volume slider is on minimum there isn't much sound and when the volume slider is on max the sound isn't as loud as I had expected. I read a review that said the speaker at max volume is 105 db. I don't ever see that being possible. I have only listened to music via Sirius XM and Amazon Music. Could it be that said content is so compressed that maybe Tidal HD would be more impressive? Please help me understand why I'm so disappointed in the Moves Sound. Thanks in advance for any help

Any way to adjust the notification chime on the move?  It is ridiculously loud.

We have a Sonos play bar and have been happy with it.  For Christmas we purchased 2 Sonos 5 speakers to go with it.  The one we paired to the playbar goes in and out constantly.  We have rebooted everything, reinstalled the app and worked with support.  Anyone have more ideas before we send these back?

I don’t think I’m too picky, but for a speaker that has a larger form facfor than a One (accounting for battery), I would expect the Move to at least sound as good as a One.  Adjusting EQ or using TruePlay make no real difference… the sound is still very hollow with terrible midrange.  On top of that, the battery lasts nowhere near what is advertised; I can only get a few hours out of it at most.  Is this thing defective?  My experience seems at odds with many others.

I recently had a Sonos one, I replaced that with the Sonos move. music and TV audio constantly skips and breaks coming from the move. I made no connection changes just replaced the one with the move. The Sonos move is 12 ft from my Sonos soundbar and 20 ft from my router all on the same floor in one room. All softwares are up to date. It's horrible.

Hi,  I’m currently experiencing a problem whereby my Sonos beam is not discoverable on airplay (bear in mind that at some point it was) is very frustrating at the least that you pay so much money to get a subpar experience. Definitely would not recommend.

I just purchased a Sonos 5 After already owning a play 5 (2nd gen) and am finding that i cannot stereo pair the two? If this is the case that is ridiculous and ill be returning the Sonos 5  such great speakers with such stupid limitations….

Hi, I would like to know if there is latency/delay when you couple wired speakers (Cabasse jersey) and wireless speakers (sonos one or sonos play) with Sonos connect or Port. Thanks,Benjamin 

I have exchanged a faulty Sonos Move device with a replacement device. How do I remove the original Move device from the Sonos 2 app. System/Products shows my original ‘Sonos Move’ as being ‘Offline’ with no apparent way to remove it (very irritating to keep seeing a device that has been replaced!!) 

So i’ve just bought beam and move and have been woefully disappointed that i neither group two speakers for surround for TV watching or playing spotify in separate rooms at the same time together.  For grouping, the app says you need 3 or more rooms! I’ve come across posts such as thissaying you can and also articles https://www.imore.com/does-sonos-move-work-other-sonos-speakers such as this that inspired me to incorporate TV and music about the house.  I’m seriously thing about returning these speakers and going full out audiophile with an amp and some fyne’s. 

Hi,I have to install 4 Sonos ONE in a room, each one approx. placed in the cornor and connected with netcable (so no wifi).Is there any recommendations to the setup of the speakers. I´m thinking making 2 stereo pairs vs. 4 mono speakers, or is this what suits me best?RegardsRobert 

Hi. I have a playbase and 2x Sonos Ones (surrounds) connected to my TV and I am very happy. I am keen on exploring vinyl and I am looking at a Lenco L-85 which is quite cheap at £115 which also contains a pre amp. What I am wondering is can I use my Sonos Ones as a stereo pair using a Sonos connect without disconnecting from my tv setup. 

Along with or Instead of the current charging base option that is all one connected piece. The Sonos Move should have an extra option for purchase that receives power via USB type C and an accompanying 45 watt USB-C PD charging block (as they recommend, also preferably detachable form the cord). Type C to Type C cord preferably for future proofing.This would help stream line the product as it can be charged via the USB type C when being transported or use on the go. This was almost a deal breaker for me when trying to decide between the Sonos Move and the Bose Portable Home Speaker. As the Bose PHS has a type C charging base and can easily be charged with an ordinary android or apple type c charger

Hi, my play 5 which I think is about 4 years old now has suddenly stopped working. Tried hard reset holding mute whilst putting power cord back in. Tried a different power cord. Nothing works, completely unresponsive. What are my options? Thanks.

Hi, What is the lenght of sonos one power cable provided in the box?Thanks,

I have read all of the info about battery level and I’m not see it on the app. In fact it looks for my system and there is no induction of my move nor it battery. I have an iPhone

I'm a happy Sonos customer, and I'm contemplating using Sonos Move speakers for outdoor use. I know I can set up 2 speakers as a stereo pair. Can I group 2 stereo pairs of Move speakers (total of 4)? I've read in the forum that you can do that with Sonos Ones. If I do that with the Move, will the automatic TruePlay work correctly with all 4 speakers in the environment?

I just got my first product, a Sonos One. The speaker does not appear as an AirPlay option. Additionally, even though I have set up the speaker through the app, on the AirPlay screen in the app it shows “no compatible products found.”

Hey all,  I’ve had the same problem since we bought our system. I unfortunately can not find the last post that helped us fix the problem. Our beam works fine, our ONE SL speakers do not play TV channel audios. They work fine with Apple Music/Spotify… will someone please advise how we can fix this? thanks in advance 

Can I set my WiFi network to 5ghz once I install a Sonos boost to work with the beam?