Speakers

Being able to use the app to turn off your Roam completely would enable a more wireless home setup. I use this speaker as a bathroom device, would love to be able to leave it on/forget about it and then be able to hop in bed and shut it off from my phone and not wake up to a dead Roam in the morning. 

ROAM HAS STOPPED CHARGING ALTHOUGH IT DID CHARGe AT FIRST.NOW THeRE IS N LIGHT AT ALL 

Sonos no Bluetooth workaroundWould it be possible to use a Sonos speaker through airplay when the wifi provider my phone is connected to is not suitable to connect a Sonos to (the wifi in many universities requires a username and password to login, and even then can be problematic in terms of tethering devices together on the network) I’ve read online that airplay can work as a sort of hotspot for connection so I’m wondering wether it would work in a scenario where I was unable to connect my Sonos to the network? Barring this if any users have had any experience using Sonos in university or that sort of username and password type of network any help would be appreciated

In the last year and a half I have bought the Sonos one (Alexa enabled) + 5 Sonos SL's and 2 weeks ago I bought the Sonos Sub Gen 3. I have it all grouped together as "everywhere". It really is awesome in my 2500 sq. Ft. Ranch style house. I have a question, it seems as though one of the speakers (the Sonos One) is not matching the volume of the rest of the group. What I mean is I use the Sonos App on my Note 20 and play exclusively music through Alexa and have the Sub linked to the Sonos One. I'm not sure why the Sliding gauge on all the speakers seem to be in "sync" w/ the exception of the Sonos One's output. Anyone have a "fix" Thanks in advance! & luv my Sonos'.

Got my Roam today and was using it for the best part of 2 hours.All of a sudden the music stopped and I noticed the following error in the app:“Playback stopped in Sonos Roam. Your Spotify account is in use somewhere else”I have a family account so there’s no possibility that others in my family were using my account.  In the end I had to select the “sign out of all devices” option in Spotify and fingers cross it seems to have worked.First time I’ve seen this problem in the many years I’ve used Sonos and wasn’t sure if it was coincidental  with the new Roam device or if it was genuine problem.

So last night I charged my Roam to 100%.  I then unplugged it from the charger and it went into sleep mode.  Then I went to sleep.When I woke up, with ZERO use of both the Roam and my Sonos system, the Roam battery was down to 91%.   So this means it dropped almost 10% in roughly 8 hours.  Which would be, generously, -- roughly 25% over a 24 hour period.   Which means it would last only about 4 days in sleep mode.Sonos says it should last 10 days in sleep mode.  Do I have a bad battery?  What are others seeing in this regard?

Hi,Recently bought Sonos SUB Gen 3, paired with Playbase. Seems Sub boots slow compare to Playbase.Sonos Sub shows white solid led glowing and iOS app shows Playbase + ?. This happens for few seconds then it detects. Anybody facing this issues? Any solution?Is this issue or Sonos Sub booting takes more time?

I recently got a Sonos Roam and integrated into my system (which up until I purchased the Roam was an S1 system). It should be noted that the Roam -- at least for purposes of this post -- is constantly plugged in. And for the most part, the Roam has been working okay, but I have continually had to deal with one glitch:I group the Roam and some other speaker in my house. I play music and the music plays on all speakers.  I pause the music or stop music for some period of time (more than a few minutes). I play music in the group again and the app appears to show all speakers playing music, but no sound is coming out of the Roam.This has happened repeatedly. It is a fairly easy fix: I can ungroup the Roam and then re-group it and it will start to play again. But obviously, that isn’t how the system is supposed to work.  Is anyone else having this issue or have any idea how to fix it?

Hi,Is it possible to connect roam to a bluetooth projector. I have a setup with a Xbox Series S, a bluetooth projector with BT 5.0 and a roam. I have tried connecting the roam to the projector which connects but there is no sound. Any suggestions?

I'm really struggling to use roam as a Bluetooth speaker. Spotify isn't a problem, but I can't get other media such as bbc sounds app or prime video to play through the speaker. I'm using a huawei Android phone, so airplay isn't an option. Any thoughts or solutions much appreciated! Cheers! 

After studying the various posts on here regarding the blown power supply problem with the Play 3 device, I am now at the point where I need some assistance with voltages.I think I have the board operational again, but the voltages I am seeing on the capacitors on the low voltage (output) side don’t look right.For someone who has one of these units and is technically competent, could you please measure what’s on the pins of the power supply board output connector (left to right with the board upright) and post here. This will assist me in getting the supply running correctly and determining what else is wrong with it.In repairing it I had to Dremel away quite a bit of burned area and I may have removed a connection to the regulation side of the supply.If I can get it working properly again then I may be able to assist others who have ended up with a dead power board.

Is Sonos planning to offer any type of battery replacement for the Roam?  Maybe a significant discount on a new one with trade-in?

I wish to move my Move around the property; i have 3 routers, including the one I set up the Move on.  If I don’t take my cell phone with me and leave it next to the original router, will I be able to avoid the problem of losing Sonos and Alexa?  

I have both the Apple Music app and Sonos App on my iPhone. I have enabled lossless streaming for Apple Music so will I hear lossless music on my Sonos 1 speakers when; I play directly from the Apple Music app via Airplay When I play from the Sonos app.Thanks in advance.

Hi,I have an issue with bluetooth on my Sonos Roam. The connection is unstable. Even a short outage or slowdown of internet on your mobile phone terminate the bluetooth connection with Roam and switch it to wifi mode. Suprisingly it hapens also when I played music offline (downloaded to the phone). I have Move as well and tested both under the same conditions and haven't experienced such issues with Move. Looks like hardware button to switch between wifi and bluetooth at Move is worth.Does anyone has the same experience and can advise please?Thanks, Tomas

Hi,I have a Belkin 10W Qi Wireless Charging Pad that I use for my airpods and iphone 11. I can’t decipher through reading all the stuff on the Roam if Sonos are saying that it is ok to use any QI charger or if it has to be there own wireless charger? Anyone else using a non Sonos QI charger with their Roam? Thanks

So I purchased a roam and at the same time requested a move replacement. This was done over the phone. This generated many emails. So, admittedly and embarrassingly, I lost the email confirming the move replacement and its tracking number. That being said, one would think it would be easy to receive a repeat confirmation email. Nope. 9 phone calls and 6 emails later (and counting) they have not been able to a) understand what I need and/or b) produce the said confirmation email.In the end, I found the original email. Still pending delivery. But, come on support staff, get it together. PS: of course, they did not specify that the roam comes without a charging brick. SOnos, dont learn petty tricks from Apple. its beneath you.

I have 2 Sonos Roams that will not stay stereo paired. As soon as they go to sleep or are powered off, they are no longer in stereo pair. This is annoying, having to repair them every day, especially due to the loud noises they make during the pairing process. Is there a way to keep them in stereo pair permanently the way my Sonos Ones are?

Is anyone elses Sonos Roam very very quiet at low volume levels? I mean anything less than about 30-40% is barely audible. Surely thats not correct?I got better overall volume control out of an old Anker portable bluetooth speaker!It’s the same no matter the source (e.g. if I stream music from the app or Radio X via bluetooth).In addition there appears no way to use the EQ unless connected to WiFi in the app? Unless there is a solution to either of these issues, I think I shall be returning. Disappointing for the price.

Just bought a Roam but looking for a suitable battery power bank to charge the Roam when there is no electricity on the campsite. I would be grateful for any suggestions as I am finding this a minefield. We have both Apple and Android phones, tablets so looking for a good power bank that does not mind either. Many thanks

ın near future by updating do we have chance using my sonos moves as surround speakers?Or with sonos subs?ıf not  Thats too bad for an innovative company like yours ..please do something about it.. best regards

I have many sonos products over the years. I like your products  so much but First my 2 sonos 5 (first gen) being useless which ı use them with a sub in my bedroom ( ı have 3 subs at my home but also this sub useless now)cause of not updating ..then (my mistake) ı bought 2 sonos moves to use with sub in my bedroom.. which ı cant pair with sub.. then tried to use in my surround system which sonos bar+ sub+2 sonos 3 in cinema room as rear speakers . ( ı suppose to use that 2 sonos 3’s in my bedroom with that sub..but ı can’t..you sonos people listen to our complains and do something about it pleasee.. at least as a new product we should use sonos moves with sub or surrounds.. best regards

A software update has meant my play:1 is not connected to my WiFi and needs some love to get going again.Sonos app is trying to achieve this via Bluetooth which is not available on a play:1.this is not just an annoying pop up like the other posts, my product does not work at all while the play:1 remains unconnected to WiFi and neither my or my partners phone can help. 

As the title says. I have a Roam and a Symfonisk. I can group the Roam to the Symfonisk Bookshelf while the Symfonisk is playing, but if I stop playback on the Symfonisk for more than a few minutes, the Roam will automatically ungroup. This is incredibly infuriating since the Roam is often out of reach.Is this a bug or by design? Is there a fix to ensure the Roam stays grouped?Thanks

Is there a workaround or a software fix coming to prevent Roam speakers from automatically unpairing stereo mode when completely powered off (which you must do to preserve battery life)?