Speakers

If I listen to music or radio on Roam and set the volume to, say 35 (because it is daytime and I like to listen to it loud) then there is a problem early next morning. Usually I will say to Alexa on Roam, “volume three“ then “What is the time?“. Even if Alexa says that the volume is three when I ask “what is your volume?“, Roam will shout the time at me (and the neighbours) unless I adjust the volume manually using the Sonos app. For example, just now the volume on Roam using the Sonos app is 33. I have just asked Alexa “what is your volume?” And she says “device is at volume seven.”

Moved into new house with pre existing speakers. They were already setup prior to moving in and were connected to the previous internet system which got switched out. How do I set them up now that I have a new network. 

Hi, I'm wondering does anyone have a sonos five s24 they could possibly take a voltage reading for me? or even circuit info which I have found to be a closely guarded secret!I need to know the voltage across the 3x 35v caps in the secondary, that's it.Thanks in advance!

Planning an Arc and a Sub for a living room. It’s new construction, so I have the option to run Cat 6 lines for each of them, going through my home LAN’s switch. Alternatively, I could have just the Arc wired, and leave the Sub to communicate over a dedicated Sonos wireless network.This document doesn’t even mention the wired LAN option, so hard to find good information about it:https://support.sonos.com/s/article/3235?language=en_US(What it calls “wired” is actually having a single Sonos device act as a wireless router.)My questions:Which approach would you prefer, if both are possible? With the Arc sitting on a stone mantel and the Sub under some cabinet shelves ~10 feet away, is there any risk that Sonos’s wireless will perform worse than wired ethernet? Or is there any risk that other LAN traffic will interfere with audio?All things being equal, I suppose not having a cable from the Sub plugged in to the wall is slightly easier, but it’s not hard to do if it will help...

Just got the roam after a while trying to switch the thing on (not realising it needs to be set up in WiFi first . anyway all done it’s there in my app I can play Bluetooth now on the go . But how do I connect it tomy 2 play 5’s ? While the 5’s are playing i press play on the roam and it just plays what I was listening to previously on Bluetooth just need to know how to get all 3 speakers play the same thing  thanks 

Hi,I am new to the Sonos ecosystem. I am using a Five with streaming and Line-in. On the Sonos app I find that at around 25% on the volume slider the sound is almost imperceptible.I’ve added the screenshot below. This makes it a bit annoying to adjust the volume because the I need to be on the upper end of the slider most of the time and it’s overly sensitive. Effectively I only use the right side of the slider.Is this the normal behavior? Can it be swapped to something more linear? Is there something wrong with my Sonos Five?Additional information:The issue is there for online sources too. Not just line in which I have tried adjusting with the source level settings.I have not set a volume limit.I tried the Loudness setting in EQ on and off. I am guessing this just gives a V profile EQ.Right now I can get around this for the Line-in by setting the Sonos volume to Max and using the hardware control of the device providing the input which is pretty linear but I am not sure if that is ide

Hello,My Sonos ARC’s center speaker has a lot of bass distortion (crackling during bass heavy scenes,when playing back any material that is lossless (Dolby TrueHD and Atmos (TrueHD) from a Blu ray player, LPCM from a blu ray player, etc.).  Playing back lossy material in Atmos, Dolby digital, Dolby Digital+ (such as an Apple TV 4k), does not present the same issue (clean audio).  This is something that I either haven’t noticed before (I bought the ARC back in August of this year), or most recently became an issue (maybe due to a firmware update?).All components are connected to my LG 55 CX model (set to PASSTHROUGH), eARC HDMI out to the ARC.  I have power cycled all components, used different HDMI cords, checked that all components and TV have the latest firmware, etc.  Any help would be much appreciated.  since most of my watching is with lossless audio.  Thank you.  

So on all our devices we see in the Sonos S2 App we see all the speakers but on the iPad (Air 2 / 14.8.1) it cannot see some speakers (1x One, 1x Beam, 1x Playbar + 2x One) - any suggestions?  Yes I deleted the app & re-installed it. Thanks!

Hello, community I am facing issue related to Sonoas roam when connecting with WiFi. The speakers works on Wifi . When I switch to bluethooth and try connecting it stop working (playing).  I am totally confused how can I resolve the issue…?

Hello, dear community Can I use my Sonos One speakers to play the music saved on my matchbook Pro…? Reply will be highly appreciated.. Moderation edit: removed spam link

It's so irritating that the Roam drains so quickly in standby mode.  If you forget to switch it off (because there are no lights on in standby) and you want to use it after a few days, the battery is empty.  Now you have to keep in mind that you actually charge it every night.  It would be a huge improvement if the Roam turns itself off completely after being on standby for, say, 30 minutes.

Can the Roam Portable Smart Speaker be paired with my ARC sound bar?

I am traveling and brought my Sonos Roam. I connected my smart phone to my hotel’s wifi, and assumed my Roam would communicate with my phone via Bluetooth. When that didn’t work, I attempted to connect the Roam to the hotel wifi to repeat the Bluetooth pairing process. To connect to the hotel wifi, the  end user must complete two separate fields: last name, and room number. The Sonos S2 software provides a single field for a password, so my Roam remains linked to my home wifi and I can’t renew the Bluetooth pairing. I disconnected my phone from the hotel wifi in hope that would make the bluetooth connection work. Oddly enough, my phone does appear to be paired to the Roam, but I can’t play music or connect to a service. How can I fix this?

Any chance Sonos will bring this feature from Sonos Roam to Sonos Move with a software update?

Can Sonos Roam connect/disconnect to an already paired Bluetooth phone by google assistant voice command rather than manually connecting from phone's Bluetooth settings? I have a JBL Link which is a similar speaker and I just have to say - "Ok Google, connect phone" and it automatically connects to my phone. Does Roam have a similar feature?

After last update speakers loosing connection. I am tired restarting system and app. 

Can I use my Sonos One speakers to play my music saved on my matchbook Pro

Hi. Sonos rocks. But I keep loosing wifi to my speaker while in my home bar. It’s not that far from the router but I can’t bring either any closer to each other. I’m fitting a mesh system to my house. Will the TP link deco M9 work ok with it. 

Ho acquistato sub usato, come faccio a sapere a quale generazione appartiene?

Anyone else get this to work?  It is part of today’s 13.4 update.   But when I try to toggle battery saver mode to the On setting -- it immediately toggles back to “off” on its own.   I can’t get it to turn on.  Am I doing something wrong -- or is anyone else seeing this? I’m using an iPhone X -- latest iOS updates applied.   I have a Roam I’m trying to apply this to.Here’s what it says to do -- and I’m doing it (trying to):Enable Battery Saver on portable Sonos products | Sonos 

Hi,Earlier this year I followed instruction to download the new Sonos app (think its referred to as Sonos 2) and connected my 2 existing Play 1 devices. However I rarely use them but went to check them today and the app wont connect to them, in fact the “system” screen is all greyed out where it should show each Play1 device. Im getting an error message “unable to connect to Sonos” and when I try follow the “lets fix it” message I end up going around in circles. It’s as though it has an issue connected to my wifi/internet connection, and that works fine for all other devices. Any advice would be appreciatedThanks

I really would like Sonos to add the ability to play my Windows sound on the Sonos Devices, with Apple it is possible, so please add this to Windows to.

Hello. I've got beam (gen2) and first gen symfonisk table lamp. I would like to buy another lamp to make them both work as a pair (surround/stereo system). Will the new generation symfonisk lamp pair with the old one (1st Gen with 2nd Gen)? There is no old gen lamp in shops already in Poland 😔

We have a dog and at present we have a radio on all day for her whilst we’re at work.  She goes to Daycare at 10 and returns at 2pm.  I want to set up my Sonos Beam to play a radio station from 8am-10am and then from 2pm-6pm……is this possible? 

Hello, I am creating a media wall with recessed TV, Playbar and a fire at the bottom. My question is will the Playbar sound be affected by being placed in a recessed shelf?  Has anyone done this?  Thanks