Speakers

Playbar and two Play.1 surround sound not working while watching tv

I am interested in the Sonos 15% off anniversary offer. I already have a setup in my living room with a Playbar, Sub and 2 x Play 1 speakers for surround sound. I'm interested to buy another Play 1 or Play 3 to use in the hallway or an adjacent room to play the same audio throughout my apartment (but only for Spotify or Apple Music, not TV sound). Is it possible to do this, can I simply add another speaker to this same zone or will it be an issue as the Play 1's are currently setup for surround sound and it can't add another?

Is it possible to buy a spare power cable for the PLAY:1? I need to cut off the plug to pass the power cable through a wall and would like a replacement in case I need to revert to as purchased.

It would be great to release the speakers from mains power. Bose and others all offer a charging base so that you have complete portability! It would be great to pick up a Sonos Play1 and walk out into the garden with it!

Hello, I just got my first Sonos, play 5, really enjoying it. I didn't buy the bridge and have it connected in wireless mode to my AP. I had to change the configuration to support b/g. Is there a plan to support 802.11n/ac? In order to support n or ac, I am wondering if it will be a different hardware or another firmware/software update? TIA

Hi Recently I bought two Play1's from best buy and i received in two different color boxes. I noticed one box has Title Sonos Play:1 and in black color and other box is just Play:1 and in red color . Speaker pictures are also different on each box. On one box it says Wireless hifi system and other box does't have that caption. Do you guys think that I received fake products. This is first time I am using Sonos product Thanks and Regards

I'm aware of the controversy around the new privacy policy that came with the release of 7.4, however, browsing on my sonos account I came across this new page which I find quite disturbing : https://www.sonos.com/myaccount/mydata/ (once you are logged-in on your sonos account obviously) These minute-by-minute stats of your listening habits make you realize just how much data is collected and stored externally by Sonos, being your hours listened, the streaming or local sources, TV hours (if you own a playbar/playbase), and in which rooms you are listening in... I couldn't find an announcement for this beta feature, but am I the only one a bit spooked by just how much stats are being stored onto Sonos servers about the usage of their product in my home? At lease this dataviz page shows it clearly... My Usage Data preference in the Advanced settings of the app is toggled off... So beside a hard firewall rule that will prevent my speakers from calling home, I believe the ch

I have a living room measuring approximately 4.5 by 5.5 meters, so about 25 square meters or almost 270 square feet. If I buy a Sonos:5, will that give enough sound for the room? I'm considering Sonos against other solutions, but if I have to buy two Sonos:5s for this room, and another one or two for the kitchen which is about the same size, I think the price is getting a bit higher than I intended. And while I'm not a hifi geek, I want fairly good sound.

Hi Purchased a Playbar today. Store personnel advised a play music quietly overnight for several days/weeks to get the best sound out of the speaker. Is this true?

I have just purchased my Sonos system . So far disappointed. Songs do not finish. I have seen a lot of posts on this but haven't read any that report a positive result. Has anyone had this sorted out? Still on hold with customer service, bad first impression. Diagnosis confirmation number 7834494.

for some strange reason my sonos 1 keeps cutting out I have a 2 sonos 1's a sonos 7 and the sub some one please help 7797551 is the code

Hello, I own a SONOS PLAY:3 and my Android Sony Bravia TV and wonder if it's possible for me to connect both using my home wi-fi network. I'm thinking about installing some more loudspeakers to my TV and would like to know if I can start with my PLAY:3. I know my TV has a WiFi Direct functionality and wonder if I can use that for that purpose. Thanks for your help :) Regards, Stephan

Hi I have just set up my new Sonos Playbase using the optical cable connected to my Sony Bravia TV. And the audio from my Sky HD box is significantly lower than when I listen from the TV channels and when streaming music. Is there a way to solve this.

Hi I have replaced my playbar with a playbase also have a sub and two play 1's worked perfectly with the playbar but surrounds won't work with the playbase have turned up the surround but still doesn't work diagnostics no.7647121 Please help ?

Hey everyone, so I currently have 3 Play 1s and I would like to connect them to a record player that I have yet to purchase since I have no idea how to go about choosing one, I'm not techy in the least so even after I read a few discussions I still don't know how to go about it. The space I have my sound system is not too large so a Play 5 would overwhelm it and I really don't want to purchase a CONNECT either. All I want is to play my records on my Sonos is there any way to do that while avoiding the purchase of a Play 5 and CONNECT? Thanks! Your help is appreciated!!

My sonos play1 is broken. What is the best way for returning for repair?

Hi. I am definitely not tech savvy but hoping someone can help. I bought a Logitech Bluetooth receiver to be able play music directly through Bluetooth and not via the sonos app. I connect to the connect amp and while I could play via line in, I couldn't play directly off a music app. Can someone help? Thanks!

My Play 5 has completely stopped working. I've tried a different power lead and outlet and no luck. It's first gen but I've not had it that long, since April 2016. How do I go about getting it replaced (hopefully) or fixed? Thanks.

Which size speaker for small rooms

Very new to Sonos (like one week in). I have a CONNECT to serve my existing family room/deck receiver and four Play:3's around the house. I am very impressed with the Play:3 sound. I just added my first Play:1 to my master bathroom and I'm blown away with the sound quality. Nice job Sonos. I'm now tempted to put a Play:1 in all bedrooms (have a Play:3 in the master already). Definitely putting one in the garage at some point.

When will it be possible to use Play 1 Wireless with battery and bluetooth connection ?

Will a new Sony TV analog audio output work with my play 5 ?

Just bought from b&h a new sonos sub to add to my play 1s. When delivered I noticed the sonos box to be damaged on one corner. Once unpackaged I noticed the sub also was damaged on one corner. A breif test seems like the sub is okay, but not sure if a year of booming bass may cause problems. My question is should I just ask for a new unit, or does this seem completely cosmetic and perhaps I could negotiate a discount and also circumvent the wait and exchange process.

I have five SONOS devices: 2 Play:5 , 2 Connect, 1 Amp All are currently wired. I am moving in a while and the new place does not have cabling to the new speaker locations. I want to change the wired devices to wireless on the same router. Is it as simple as removing the Ethernet cables from four devices and turning on the wireless (enter the connection information) and then removing the one Ethernet connection, and reboot the other SONOS devices and then all the devices will be wireless? Can two be wired and the rest be wireless? I look forward to your support Andy 😃

I've read several articles which have that stated that Sonos is a closed proprietary ecosystem. That's not entirely accurate. In my family room, I have two 8" KRK Rokit monitors connected to a Sonos Connect (They Rok!) In my living room I have two 5" KRK Rokit's connected to another Sonos Connect, and my TV. So using a Connect or Connect Amplifier allows you to connect to most speakers. That doesn't seem proprietary to me! I also have a Play 1 in my sun room, and a Play 1 in my bedroom, for occasional listening. They sound awesome for the price point.