Speakers

I have recently started having an issue where some tracks will not play with the error "track not encoded correctly".  I have moved my Sonos Bridge away from my wireless router to see if this helps, and although response times are a lot quicker I am still unable to play some music.  I have generated a diagnostic report - 4066834. The issue only seems to have started when I installed a new router, so it is very possible that this is causing interference due to the signal being better.  My bridge is hard-wired to the router so I have probably moved it as far as I am able. Many thanks in advance for any help you can provide.

Do I need to worry about this? https://www.theverge.com/2017/12/27/16822816/sonos-bose-speakers-hijacked-play-ghostly-sounds

I recently purchased this outdoor speaker: https://www.amazon.com/Innovative-Technology-Bluetooth-Speakers-Rechargable/dp/B00UMVVU8S Is it possible to connect this to my sonos system (wirelessly). I have a sonos connect

New to wireless speakers, still deciding between Sonos, Bose or Heos (favouring Sonos). One big disappointment is not being able to use wireless speakers with any of them. I saw in specifications that not even the output for cabled headphones, on Sonos or Heos. This can't possibly be true can it?

iOS Music App I am considering a Sonos Play 1 but I am not interested in their app. I would like to use the iOS builtin music app, or iTunes from my laptop. From what I can tell the Sonos app does not even update the play counts or the time of last time of play on the songs I’m listenting to. I am also not interested in streaming music. Most of these streaming services don’t allow you to stream at full audio lossless quality (I am aware of the bandwidth constraints and I’m not willing to compress my music as a trade off for using less bandwidth). I have all my music on my laptop and some on my iPhone encoded in lossless format. I would like to just plug in my phone into the speaker and play using an aux input sometimes. Wireless at other times. 50/50 split between the two. Airplay would support the wireless use case since I don’t want to use the Sonos app, but it doesn’t like the play 1 supports air play. I am starting to think this speaker is just not made for this kind of use case

Hi I have just recently bought sonos play 1 and at night in the bedrooms the led glows, however it does turn off when the system goes to standby some hours later. Can the system be put in to standby sooner?

Hi, When I listen to the radio (Tunein) on Sonos, I sometimes get what I would describe as a sort of stuttering, which is particularly noticeable on long-held musical notes. I have a Sonos Connect linked to a Cyrus stereo, where it is acute, but it is also noticeable on my Play1 (now that I am listening for it) Powering down the Sonos system and restarting seems to address the issue, so I'm inclined to think it is not broadband performance. If I switch to another music service, such as Google-play, I don't get the issue. Also, streaming from my local library across the LAN doesn't exhibit the problem either. I've tried copying the native streaming links from the BBC and adding my own radio station, but I get the same issue. I listen to a mix of BBC Radio 6 and 2. Any ideas or help gratefully received. Cheers Mark

Hi Suddenly the play 5 doesn’t connect anymore. The white light stays on but i cannot find the speaker anymore. The play 1 is still connected and works fine

Is it ok to turn off my Sonos One every night? It’s designed to be left on right? The OCD in me wants to save electricity each night.

Moving speakers from one room to another.

Hello, I have a couple of play 1 and a single play 5. My problem is that where the play 5 is located wifi coverage is really low and unstable so I have used an ethernet cable to link it to the lan. The play 1 are both located in two rooms very near to the router and the wifi coverage is very strong and steady, and anyways I have no chance here to connect them with an ethernet cable. I don't know if this is a normal behaviour but as soon as I connect the play 5 with cable it immediately switch in boost mode becoming itself hotspot for the other two play 1 but due to problem shown upper it is to far and often play one units lose the connection. Is there a way to configure play 5 on ethernet and play 1 on wifi provided by router? thanks in advance for you kind support. regards

Recently the playlists I created in Spotify wont play through my Sonos system. The lists work fine on my PC's and sevices when using the Spotify app. While the playlist title appears in the playlist on the Sonos interface (desktop, Ipod and android) the songs themselves are greyed out.

Is it possible to connect my Sonos 5 to my LG 4K tv and if so what is the easiest option. Thanks

Why can't you make a stereo pair with a sonos one and a sonos play one. Very annoying

New listing on FCC today for Sonos product 'S15' Label is totally square so could be a new connect type device ? Let the speculation begin !

EXTREMELY FRUSTRATING!!! I have done everything possible, nothing works. My two sonos one speaker work fine on my wifi ONLY WHEN hardwired to router. When unplugged from router they cannot find wifi. Eventually I deleted Sonos app from phone and reinstalled it and then finally the app said is was connected to home wifi, but speakers won't work unless hardwired to router still. And, my App will not find my Connect either, whether hardwired or not. Any ideas? Thank you.

Sound quality on my Play 1 has dropped really badly. It sounds just like my old stereo used to sound when one speaker stopped working! I've tried turning it on and off, switching from radio to music on my iPhone. It's really disappointing. Does anyone have any ideas how I can resolve this? The app has got no updates. Thanks

How do you play different music in another room

hoping to get some advice on a little dilemma I now have. Got a Play 5 in the kitchen that used to sit on top of the fridge freezer and fill the room with sound. We’ve just had a new kitchen fitted with all new appliances and the gap between the top of the cabinets and the ceiling is a mere 90mm! I’ve put the play 5 in the corner on the kitchen worktop but the sounds no where near as good as filling the room, I’ve retuned using Trueplay. My initial thoughts were to get another Amp and a couple of decent speakers to go on top of the cabinets, but with only the 90mm to play with, I’m really struggling!

Tried everything!

I have a Sonos connect hooked up to my garage stereo and I am considering a Play 1 speaker in the kitchen for my wife. My question is will we be able to listen to 2 different songs at the same time? In other words, would the two systems operate independently?

The discount code I just heard this week on Pod Save America is not working. This is very disappointing because at first it said my delivery option was not available but when I changed the delivery method it just said this code was simply not available. This code is the reason I chose to buy this speaker and now it seems like I've just been duped.

I am currently considering making a major investment in SONOS equipment. I work for the State Department and move around the world. DOes the SONOS equipment use 110 or 220 power or is it dual voltage? DUal voltage would be best. Please let

Does the Sonos One and Sonos work on 220v without any adapter to convert voltage from 220v to 110v I purchased Sonos from US and travel in Europe where the voltage is 220v. Do I nees to buy a voltage converter from 220 to 110volts? What will happen if I plug it in 220 volts voltage without any converter?

I have connected a USB hard drive (Seagate 2TB) to our router (TP -Link) with all our music on it. I believe this is called a NAS drive? How do I find the file path to instruct Sonos so it can access it?