Spaces & Setups

HI all. I’me looking to move away from my Yamaha AV receiver which i use to power 2 towers and 2 bookshelf surrounds.I’m thinking of getting an amp to power the fronts, and either a second amp to power the surrounds or 2 * one’s.Looking for input from anyone that has done this and experienced any gotcha moments.Thanks. 

I have an Arc/ 2 One speakers/Subwoofer system with Apple 4K TV streaming device; Sony A8H TV. The Apple TV is connected via the Sony’s E-arc port. I’m having an issue where the Apple TV sometimes doesn’t turn on the Sonos system along with the TV on startup, and an issue where the Sonos system goes into solid green status light mute mode after the Apple TV tries to shut down the TV/Sonos system. (Others in this community have posted about this problem in the past.)I went into the Sonos app on my phone and under System>TV SetUp toggled off Use IR. I think was was happening was the Apple TV was trying to turn the Sonos system off and on while the Apple TV remote was sending duplicate/conflicting or lagging IR signals to the Arc. Hopefully, with the Sonos IR recognition shut off, the Sonos system will receive instruction only from the Apple TV itself, and resolve my issue.I’ll keep everyone posted. 

There is an easy fix!  Going into the Xfinity app on your computer or device you need to check the connectivity of all your Sonos speakers, especially the Soundbar(s).  The Soundbar(s) must to connected to your 2.4 GHz Wi-Fi for the Surrounds to connect.  If the Soundbar is paused or disconnected the Surrounds will not connect.  My One SL would not update from 14.8 to 14.10 (now 14.12 as of today, 20 September) when that update came out.  Sonos Support is still saying there are know issues.  These issues are from customers; not Xfinity.  Maria from Sonos Support got the problem fixed, albeit it took an hour on the phone and Maria remotely accessing my laptop, but once we got the connections in order my One SL updated in a matter of seconds and I could connect my One SL’s as surrounds again.  Please note the Surrounds have to be in vicinity of the Soundbar you are trying to connect to; not your Gateway.  I hope this helps all of you having this problem.

My son stuck a ping pong ball in the sub. I tired everything to get this out and can not. It rattles around and sounds awful when music or music is on at medium volume. I called Sonos’s and they told me it would cost $600 if they remove it. Does anyone know how to take the sub apart ?

I recently purchased an Apple Watch an was surprised, that there is no official app to control Sonos from the Watch. I just wanted to add my Feedback, that I miss that feature and would rather not rely on a 3rd party product to have that feature.

I am looking for a real audiophile’s recommendation on how to best wire the setup for a backyard that is a wide open .75 acres with upsloping embankments on both sides and rear (looks like a bowl). Both speaker wire and access to wifi and electricity are no issue. I am looking for general location ideas as well, but just getting the load correct would be a huge help. Here’s what I have: 3 sonos amps3 sonance passive subs6 sonance garden series speakers5 Sonance passive outdoor speakers2 Sonos play 5’s that can be protected from elements.  

Hello all, I'm looking at replacing our Playbar (5.1 setup) before Autumn as we do have a fair few Movie nights.I've been looking at the Sony HT-A7000 soundbar as well as the ARC.Cost wise, obviously the ARC wins but I'd be interested if anyone has tried both and what they thought?.The HT-A7000 with sub and surrounds is a fair wack £ wise but looking to get a good 6+ years out of either (like our Playbar).Will Play:1s and a 1st Generation Sonos Sub connect to the ARC?.I know it's an odd question to ask on a Sonos forum but interested in hearung from anyone who's tried both systems.

In addition to risks for humans, electronics in general may have some issues, particularly battery operated equipment. While the equipment might not instantly destruct, extended operation at elevated temperatures will impact long term reliability.At some point batteries will become a fire risk. Some Li-ion batteries will shut down charging above 45°C. Certainly, keep your battery operated items out of direct sunlight.Below are some SONOS specific specifications:Maximum operating temperature:ROAM: 95°F 35°CMOVE: 113°F 45°COther products: 104°F 40°CI’ll note that interpreting these specifications is slightly vague in one respect:Are the portables “operating” if they are simply sitting on their charger or in standby?While I don’t think that many users would “operate” for extended periods at these maximums, the  portables could be thrown in a backpack and carried for a while. 

I have been taking my Play1’s with me on vacation for 6 years and hooking it up to the local WiFi. This year they installed community WiFi guest network. With the way Sonos works with Guest Networks its not possible to connect. After doing some research I was able to get past the Guest Wifi limitation with a laptop and a router. The laptop will be used to connect to the Guest Network. The router will be used to connect your Sonos speakers. What you need to do is to create a Bridge Connection in the Internet settings between the WiFi and the Ethernet port on your laptop. Very straight forward. Search Network Bridge Connection on Google. This will turn your Ethernet port from a incoming port to outgoing port and allow the the Guest Network connection to be share through the Ethernet port. Once its setup login into the Guest Network on your laptop and connect the Ethernet Port to the router and setup your Sonos speakers as normal. Best part is the router can be used for all your wireless

Hello Sonos,  I love the new app and how it works, but there is one thing that would be really good, is if you have 5.1 setup and you set music playback to full, that you are able to change bass, treble and sub only for music playback. That would be great and would give you the ability to setup the sound for music.  kind regards, Rob

Here's an image of my current setup showing a Beam alongside other players (internet radio, chromecast, android player and an Echo speaker). I haven't included my earpod headphones as they are currently charging!  

I want to connect a CD jukebox to play throughout my home. I currently have (second-get) Sonos amp, two pairs of “Fives,” a Beam connected to two Fives, a Beam connected to two Play-Ones, two freestanding Play Ones, and another Sound Bar. A sonos Amp, which serves as the internet input for the whole system, plays out to two Klipsch speakers. Can i connect a CD jukebox to the amp and then play through the entire house?Many thanks.

Received a Sonos Roam as a birthday present to add to my seven existing speakers. And then the Hell began.I bought all of my speakers after 2017, but the three 5s are apparently bricks. (Although Sonos sometimes says that 2 of my 5s and both of my 3s are incompatible).I also had not realised that new Sonos products aren’t backwards compatible. Fool me.So I tried to set up two networks, but installing Sonos 2 totally broke my Sonos 1 network so that I can do nothing with it. I can’t even play any music.So I am left with a Roam going back to the shop and a totally broken network where I cannot use any of my existing products since they need ‘upgrades’ but the upgrades fail. I’ve decided to take everything to the tip, which is where Sonos products belong.What a company!   

I’ve had my sonos optical hooked into a switch which takes my google chromecast for over a year.  Worked great.  Suddenly, my optical input into the Sonos bar stopped receiving.  I changed the chromecast - nothing.  I haven’t tried a new switch.  Nothing wrong with the wire.Can you please advise?

Sonsos.  What is going on with shipping???  I just cancelled a $1,500 order because no one can give me a straight answer on what is going on.  Just “waiting and supply chain” noise.  I mean this is what, 3 years in, and that's still your excuse.  Nowhere on the order page was any of that mentioned?  I feel like you are trying to pull a fast one hoping I will sit for weeks waiting.  Can someone please give me a straight answer.  I still want the product and have other Sonos products, but this is really spooking me and making me consider changing course.

Having dipped into the forum a bit, this seems to be a recurring issue.  I set up a MBG return of a Roam yesterday over the phone. The email confirming the return arrived during the call. It said an email would follow with a pre-paid return label.  No such pre-paid return label has arrived. This is irritating because I want to initiate the return, get a refund and then buy a Move instead. On a related point on Sat 14 (it’s now Thurs 19) I did an online trade in of one of my controllers to get the discount for the Roam (now Move)  I don’t have a returns label for that yet either. This is more Sonos’s problem than mine (at least for the time being) as they honoured the discount when I bought the Roam. But it is making me think that it could be a while before the returns label for the Roam arrives.If it matters, I’m in the U.K.    

I  frequently rearrange my rooms to specific needs and group them for different intentions.  When I do this,  I need to establish the proper volume to each room, this might take more then a few seconds. When grouped rooms are inside the group, I need to have the individual rooms available for more then the default (which is more of less 5 seconds), so that i can adjust the volume to the proper setting. So I need some default in the prefs. that would give me more time to adjust my volumes inside my grouped rooms.  thanks

Hi, I recall that after we got the LPCM update for the Arc, it was noticed by the community that 7.1 LPCM tracks were not being properly downmixed to 5.1 and the end result were missing channels. Is that still an issue today? If I have the Sonos app reporting LPCM 7.1 does that mean I will be missing 2 channels  when outputing it to Arc, 2x Ones and a Sub?Thanks

As always, it’s from The Verge:https://www.theverge.com/2022/5/16/23073977/sonos-sub-mini-affordable-subwoofer-design-preview

Hi, would there be a way to get advanced eq settings in the app. The bass/treble setting isn’t cutting it for me and I’d like to be able to boost certain bass frequencies while being able to cut down sub bass frequencies so that they don’t vibrate my room as much. 

I recently upgraded my old Playbar to a Sonos Arc.  I encountered a few problems along the way setting up, but after hours of searching and browsing threads I think I have a decent understanding of what my issues where and the various options I have.  I’ll give a little summary and then I have some questions in Bold toward the end.  Here is my setup.Samsung TU800: eArc mode: Auto Digitial output:  Pass-Through Dolby Atmos compatibiltiy: onXbox:HDMI plugged into HDMI 1 on TV Speaker Audio:  Dolby Atmos Allow Passthough (for Xbox Apps) on Blu-ray:  Let my receiver decode audo on (like above but for Blu rays)Sonos Arc:  Plugged into the eArc HDMI port on TV At first I didn’t have the TV set to Pass-through it was on Auto, but everything else was the same.  This led to a problem where the audio would occasionally drop out when playing a UHD with an Atmos track.  Often after it came back it would sound worse, then drop out again.   Curious to what was happening here, but when I switched to

Why is there such LIMITED control abilities with 3rd party systems. In ELAN and I hear others, there are many limitations. It is only a very basic controls that are allowed and I hear that it is SONOS that limits this from Multiple providers. the biggest. can not browse through services to find stations, only can select from favorites can not use thumb up/down in pandora can not see the duration of songs. can not create events to turn off zones or play certain station if not already picked in favorites.  can not turn a zone to a specific volume. Would be nice to manage that when a zone turns on it is at the desired level can not create events to group zones together or apart  And more…. Please sharewe need to voice up and share with sonos that we need better 3rd party support. 

I have a sonos beam, 2 ikea symfonisk, a HomePod and sonos roam. I am trying to figure out the best placement for these speakers in our awkward living room that doesn't allow us to sit directly in front of the TV. Any time I try to put furniture in front it feels out of place because it's in the middle of the room blocking the flow. We are typically sitting on the larger couch to watch tv. What would you do if this was what you were working with and keep in mind needing to keep the wife happy.

A comment regarding Sonos’ product lineup.Why bother with a Sonos Arc if  my new Sony 85 inch speakers are wider apart?Please, Sonos, come on board with side speakers!What is there not to like? enabling an extra pair will sell more speakers and encourage  folks like me to stay on brand,  rather than start from scratch, potentially with a different brand.  

I would like to use a button press in IFTTT to play a sound or certain length of music. I would want it to interrupt anything that is currently playing and then resume after the triggered sound. Here’s the scenario: music is playing in the house, someone presses the smart button. Music pauses and a doorbell chime plays for 8 seconds. Music resumes when the sound finishes.And no, I don’t want to buy a video camera doorbell like ring.