Spaces & Setups

Anyone have a up-to-date Sonos Speakers: Product Comparison Chart? 

Dear Sonos,  (I’m cc’ing your forums with this support ticket text) I’ve been patient about you totally ruining my living room setup due to the Arc changes you made. It’s been long enough. I’m sick of waiting. (Not to mention you EoL’d the ipod I used to tune the system with this dreadful update, but I can’t use the new iPad Pro I own - despite it having a complex microphone array.)I’m a google guide (among other platforms) with literal millions of product and business review views, and I’m going to start giving you the feedback that you’ve earned.What is your problem? Why can’t you revert the changes? Are you really so terrible at product management, customer experience and engineering that you can’t fix what you clearly have admitted to screwing up?Seriously, we’ve spend many thousands of dollars for a product that sounds like an entry level Bose soundbar now. Please give me my money back, so I don’t have to start telling the internet who doesn’t already know know how bad you’ve scre

Anyone else running Android 13 and tried adding a new music streaming service?Every time I click +Add A Service option, the app immediately closes.Same issue on Sonos app v 14.14 and 14.15Android 13 on Pixel 6 

With Sonos alluding to it on Twitter the past two days I assume it will be launched this week. My big question I hope they answer-2 Minis or One Sub for an Arc surround setup?

Hello all.  I’m working to rip an old non-functional crestron system out and simplify.  What we haverack with 3x gen1 sonos zone units, ie unamplified devices that go into a crestron audio matrix.  Plan to remove all of this and replace with 3x of the newer ‘AMP’ models.  These run to 3 speaker zones.2x Direct TV receivers in the rack, routed through crestron.  Looking for options here.  Willing to move DTV boxes to each TV, but then how to get audio into Sonos.  ‘Port’ units?  What if I put a soundbar in at the TV and used that for input, can sonos take input on the sound bar and distribute it to the other speakers etc?  ie, DTV->Arc->AMP1 and AMP2 and a Sonos One?Alternatively, keep DTV in the rack and figure out how to stream the video to each TV.  Can’t figure out if there is an ‘on net’ streamer for DTV i can use or not.  If they are in the rack, can I double duty the AMPs as inputs?  For instance, DTV1→AMP1 then stream anywhere.  And.. if so… can the AMP’s input be separate

I’m looking at purchasing a Synology DS120J 1 bay NAS System with 1x 3Tb WD Red HDD to use as storage for all my music CDs (a mix of standard and SACD formats). I would like to connect the Synology NAS to my Sonos system which is made up of 5 Sonos ZP120 Amps and 1 Sonos ZP90 Zone Player in order to play my music throughout the house via the Sonos App.Could you please advise if this setup will work for me.

Hi,I wanted to ask if in the near future there will be additional sound modes that can be selected such as: sports, music, etc., since for example in sports broadcasts I would like to hear the audience more than the commentator. If not, can I play with the settings to get a sound profile similar to what I listed above about sports mode? I currently have a Beam gen 2 and plan to buy two One SL. Thanks

Hi there, long time listener, first time enquirer. I’d like to place my Sonos One SL speaker on built in book shelves, only problem is that neither side of the plug can be squeezed between the wall and back of the shelf (there are a few centimeters to play with though). I’ve come up with another one of my brilliant(?) ideas - based on an old conversation on here - to cut the plug off, fish the cord behind the shelf system and reattach a plug to the end.I’m hoping I just have to find the right plug - I believe I just need something that will accommodate a 3watt, 120volt, 15amp speaker? I think this is my only question. Other than am I going to burn my block down?Any insight and suggestions welcome and appreciated - thanks in advance!

I have a Sonos Beam (Gen 2) and 2 x Play 1’s setup as a surround sound system in my TV room that works very well.They all connect wirelessly to an Ubiquity Access Point that is hard-wired to a Router that is directly connected to the Internet.I am trying to connect my new Sonos ONE (Gen2) as a standalone system in another part of the house wirelessly to another Ubiquity Access Point that is also hard-wired to the SAME Router. Both Access Points have different SSID’s as they are far apart and the one cannot “see” the other.During the new setup process the Sonos S2 App immdiately picks up the new Sonos ONE and the installation went well up to the point where the App decides to connect the Sonos ONE wirelessly to the existing Sonos System’s SSID which will obviously not work as it is too far away.PS: When I attempt to configure the new Sonos ONE my Smart Phone (Android Ver 12), I am wirelessly  connected to the SSID in the new part of the house where I want to use it as a standalone syste

I've had a Sonos system for a number of years now, and have upgraded to Sonos S2 products. I have had a Port, Amp  and five for a couple of years. I have recently added ceiling speakers in our new extension. These have little or no bass coming from them,even at maximum level of bass. Does anyone have an idea about what I could be doing wrong?  

I one travels and streams stored music from their phone why can they not pair 2 raom portable speakers via the phone or why can’t the speakers have a TWS mode like my little 29 dollar Olitek speakers These little speakers will pair with each other and work in stereo separation mode You would think 179 dollar speakers would do this

I currently have an Arc set up using an ARC converter with Apple TV HD, 2 One SL’s and a sub set up over the Wi-fi. I’d like to set that as the default for all types of media from the Apple TV however this seems to be a gap, or I’m missing something. TV is a 1 year old 75in Samsung.

I’ve been using Sonos for 16 years (one of their first users.) I’ve purchased close to 50 Sonos devices. I’ve been complaining about the UI for 15 years. It’s horrible. Performing simple actions like opening the equalizer requires 5 minutes of discovery every time you want to use it. Why don’t the navigation icons at the bottom of the app have labels. Why does the screen for selecting rooms/devices have the title “System”.  Why is the icon in the navigation bar for this function totally unrelated to the function. Why is the setting for Alarms on the screen for selecting rooms. Why are there three separate icons  (search, favorites and browse) in the NavBar for selecting Music. Why are the playback controls hidden in the collapsed now playing screen. Setting up a new AMP…...What kind of imbecile would require a user to input a code into the app when installing a new device that’s written in illegible characters (requires a magnifying glass) on the back of the device, and only let the us

Is there any plan to integrate volume sliders and play/pause controls on the “rooms” (zone selection) page of the app? I think it’s be very convenient to have control over each zone without having to load each zone in the app first. For example, if I have 3 zones playing music, I can alter the volume on one of the zones playing from the rooms page instead of having to select the room and then alter the volume.

I currently have the Sonos S2 app installed on my iPAD.  I have a large music collection on a NAS, which I control using Asset UPnP.  I have set up a unique instance of Asset for the sonos so that only mp3 files are used (I have a fair number of FLAC files in our collection).  Having enabled “show UPnP servers” in the media servers options under settings, I am able to see the entire collection using the music tab.Unfortunately, with my setup I am unable to add an entire album to the queue or a playlist.  I have searched the forum and found two potential solutions (long press album art, then scroll down) or (press … symbol at in the upper right of the screen when viewing album tracks and then scroll down).  Unfortunately, neither works.  When I scroll down from either spot, nothing happens.  Can anyone help?Thanks 

Yesterday I switched from my old Cisco 8.3 vWLC to an Catalyst 9800-CL controller with C9115AXI APs.Now I can’t connect my Play:1 devices to the wireless network2022/09/07 09:11:07.556513168 {wncd_x_R0-0}{1}: [client-orch-state] [14949]: (note): MAC: 949f.0fe3.3c64  Client state transition: S_CO_INIT -> S_CO_ASSOCIATING2022/09/07 09:11:07.556655613 {wncd_x_R0-0}{1}: [client-orch-state] [14949]: (note): MAC: 949f.0fe3.3c64  Client state transition: S_CO_ASSOCIATING -> S_CO_CREATE_SM_SESSION_IN_PROGRESS2022/09/07 09:11:07.557453829 {wncd_x_R0-0}{1}: [ewlc-infra-evq] [14949]: (note): Authentication Success. Resolved Policy bitmap:11 for client 949f.0fe3.3c642022/09/07 09:11:07.557570753 {wncd_x_R0-0}{1}: [client-orch-sm] [14949]: (note): MAC: 949f.0fe3.3c64  Mobility discovery triggered. Client mode: Flex - Local Switching2022/09/07 09:11:07.557573798 {wncd_x_R0-0}{1}: [client-orch-state] [14949]: (note): MAC: 949f.0fe3.3c64  Client state transition: S_CO_CREATE_SM_SESSION_IN_PROGRE

I desperately need some guidance with this research because I'm at my wit's end.I simply need a tangible remote control—not an iPad or phone—that I can use to adjust the level on a selection of Sonos speakers or on ALL of them.No more Tradfri gateways are available, so you'll have to wait till their new hub is ready, however it looks like their Tradfri remote may manage a number of devices (or all speakers). I have the remote but no hub yet.pico remote and lutron hub just went down this rabbit hole and there is no Sonos "group" support; you can only operate ONE speaker at a time.

Sonos Arc, Play 1 surrounds, gen 1 sub, I haven’t really ‘pushed’ my system for a while, but have noticed sound issues in recent shows and movies that do not feel right - turns out my once sounding amazing home theater system is now absolutely horrific - I tested with 6 Underground on netflix which was once my ‘showcase’ movie for what the Arc and Sonos can do, and there’s such a substantial difference, I’m wondering if there is a way I can get anywhere close to what it was before, whether Sonos has acknowledged the issues and working on a fix, or whether it’s time to pack up shop? Everything from the immersion, explosions, dialog, I can’t even explain it, sounds like a cheap Bluetooth speaker. I have tried with Truplay on and off, I saw recently the recommendations now is OFF, although the software keeps tasking me to re-tune.Honestly the fact that I have to take the time to write something like this severely agitates me, I’ve been a Sonos user for years with over 10 speakers, but can

Hi. I have a Play 1, Play 3 and Boost which are operating under S1. I was originally told I could upgrade my existing kit to S2 but now whenever I try I am told my devices are incompatible with S2. I just bought a new Roam, which is S2, and I do understand that I cannot link the speakers as they are not compatible, but can I link my Roam to my existing library, playlists, favourites etc. or do I have to set it up entirely from scratch? I cannot even find out how to add my iTunes to the Roam let alone anything else. I have the S2 and S1 apps on my iPhone, but my main channel for my existing speakers is the Sonos Controller on my iMac, which incidentally will not enable the update they tell me is waiting to load. 

I have a Panasonic GZ1000 and a Sony UBP-700.I am fully aware that my Sonos ARC does not support full DTS, but i was under the impression I could access a 7.1 PCM pass through (or at the least 5.1) on any DTS-X input? i have my blu-ray set to:Digital output: PCM (have also tried on auto)DSD: offSecondary: off48hzDRC: off i have my TV set to :Audio format: auto (have also tried on PCM)Dolby Atmos; on (although i know it is irrelevant here) When playing a title such as ET which comes with DTS-X 7.1, i get 5.1 Dolby plus on the menu screen and then PCM 2.0 during the film. What am i doing wrong that is preventing the Sonos from outputting 7.1 multichannel? The speaker works fine with Dolby Atmos (obviously) and the software is 14.14 so should have the DTS upgrade. it is driving me insane because it means i am going to have to get a HDFury just to get the proper experience out of any Universal pictures 4Ks i own (as for some reason they favour DTS over Dolby). any advice on how to remedy w

Good afternoon, I am a little informed regarding an order that I placed on Monday the 11th, select free shipping, which had a delivery commitment date of 4 business days, which have already passed and as of today, Saturday the 16th, I have not even received the tracking number of my order I am a little dissatisfied with the service.

I have two Sonos Play 5 units paired in stereo and the Sonos Sub.  My primary use for this is playback of my personal music files.  I have been very happy with Sonos except I am very interested in being able to play my personal high resolution files (24/48, 24/96 and 24/192).  I know Sonos supports 24/48 streaming but I want to use my own files.   What is on the horizon to catch up technology wise.  I would love to continue with Sonos but that may become an insurmountable issue without that support.  Speaking of on the horizon is there any upgrades or new models in the works to add another level of speaker above the Play 5 or its current iteration the Sonos Five?

I fear the wireless card is bad in the Connect S15.  I pulled it, but impossible to determine part number.  Could someone recommend a part number for the wireless card in the S15.  Thanks.   

I currently have a turntable connected to a connect amp with 2 wharfdale speakers and a sub connected. I want to add a Yamaha ex-v450 amp to boost power. What’s the best wiring configuration for the speakers? 

Im interested in installing the Sonance In Wall speakers as fronts in a 4.1 home theater system. They’ll be powered by the Sonos Amp and I’ll be using wireless Sonos 1s mounted on the ceiling as rears.However, the wall they’re going in is a really weird configuration and they’ll need to be mounted about 6-7 ft off the ground (approx position in light blue below). Is there any way (or 3rd party product on the market) that will allow them to be angled slightly down and in toward the main viewing position? I also had the thought of installing the Sonance In Ceiling in the wall instead as they can easily be angled. Not sure if they’re specifically designed to shoot down and installing in the wall would be weird?Any thoughts or better ideas on where to put front speakers welcome!