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Ockers
Contributor I
Sep 13, 2022 3:44 PM UTC

App crash when adding streaming service Android 13

Anyone else running Android 13 and tried adding a new music streaming service?

Every time I click +Add A Service option, the app immediately closes.

Same issue on Sonos app v 14.14 and 14.15

Android 13 on Pixel 6

 

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2 replies

Airgetlam
Airgetlam
Sep 13, 2022 3:56 PM UTC

Have you sent in a diagnostic after reopening the controller, and called Sonos?

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Bruce
OckersAuthor
Contributor I
Sep 13, 2022 5:26 PM UTC

No, I was hoping it was a known issue and to avoid 1st line support. Just been through the chat now.... Pointless chatbot then eventually 1st line who power cycled all my speakers ..... Why, it's clearly an app issue ... Then said I have to call support line during working hours. I preferred the days of emailing them....much more convenient.

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