Spaces & Setups

Can anyone help me get sound from my Netflix app on Samsung TV. My setup is as follows:- Samsung ks658000 connected directly to Sonos Playbar. Sky Q is connected to the TV, along with Samsung Blu Ray player both via HDMI I also have a Sub And 2 Play 1s. The TV and Blu Ray player both work, giving me 5.1 output but when I watch Netflix, YouTube, etc through my TV apps I get no sound at all. The only way I can get sound is if I change the sound output from 'optical' to ,TV speakers'. I have tried changing the TV audio settings HDMI Audio Format to PCM and Bitstream and also changed from and to Dolby Digital but nothing seems to help. Hopefully it's just something simple I've missed. Any help greatfully appreciated.

I wonder how to schedule a specific composition or playlist, etc to play at a specified time. For example, I want my music to turn off in my bedroom at night automatically and turn on in the morning as an alarm-clock, but playing a speicific set of compositions. I did not find any scheduling functions in the software nor in the controller. Another question is if it's possible (I believe it's not) to play 360 kbps mp3 files. I hope it will be taken care of in the next release.

Hi - I seem the be having the same problem getting my existing remote to work with my Playbar as some users have had in the past. I set it all up with no problems but when I try to turn the volume down it goes up. The volume up button increases the volume too. Mute works correctly. I'm using a youview box (mine's from Talktalk) and the youview remote, which doesn't control the TV's volume, only that of the source youview box (the only TV functionality programmed into the youview remote is to turn is off and on and change the source). My optical cable is connected to the youview box as the TV doesn't have an optical out. I've tried re-pairing the remote control several times (sometimes with TV and youview box off, sometimes on) and have gone through the whole Playbar setup a couple of times, but same result every time. Only point of note is that the Playbar seems to find it harder to detect the remote signals when the rest of the set up is off than when it's on. But got there in

"network connection speed insufficient to maintain playback buffer" is the full error message My library is NOT in the default location of my computer, which I think may be the culprit. I run windows 7 and Windows Media Player which are located on my solid state drive (C drive). My songs are stored in the E drive. This is a deal breaker, if there is no work-around.

I currently have play 3s as my surround speakers and was wondering if the play 5s in that position would be worth the $1000 bucks? Would love to hear from other users. Thanks

Hi there, I have been experiencing the issue ever since I opened and am using a Sonos Bridge bought 12-18 months ago. Before I continue, let me say that the reason I am creating a new thread is because a) The proposed solutions in other threads haven't worked and; b) I am living in an apartment for university students that provides their own wireless internet with their own modem and router. Hardware: Play:3 - Two Bridge - One The router in my apartment is on the other side from my Play:3's, which are in my room, approximately 10-15 feet away. When first setting up the system, I was able to quickly and easily find both the Bridge and Play:3's. Sonos asked me to update and when I did I was "unable to update" due to a "problem in checking for updates (1101)." I am given the options Try Again and Not Now. When I choose Try Again Sonos falsely tells me my products are up to date. I have tried unplugging everything, restarting my computer then only plugging in the B

I would really like some of the speakers and/or connect devices to have a display. I'm slowly replacing my Squeezebox components and really miss a display and local controls. I do not want to have to have my smartphone or ipad every time I want to change music. Let's get some serious kit made to be real HiFi components... I need a viable replacement for my Transporter.

How can I change my controller settings after moving my speakers round.?, delete rooms, add playbar to living room from a TV room

Had my playbar and 2 play1's working as surround, but then moved them to my other tv. Now the 2 play 1's dont work while watching tv. They do work when watching blu ray. Is my problem because this tv is second running off the same dish reciever? If not, what is my problem?

Trying to setup my home theater but running into many complications. Currently setup: appleTV connected to my projector via HDMI cable. Audio output is then wired through a connect box. I have a play5 that is then setup in the room. The issues is that I have a bunch of wifi interference and changing the channel settings does nothing. I've tried compressed (major sound delay) and uncompressed (audio skips constantly). Ive purchased a boost and it had no impact. I've also tried connecting the play5 directly to the projector and it also has a very long delay. Before I give up anything else I can try?

I have 500 songs liked on my Soundcloud profile, but when I go on to view/play them from the Sonos app, only my most recent 180 show up. How can I access or get the rest of my likes to show up? 

Sonos playbar linked to samsung tv via optical cable. Sound drops out now and then, say once an hour for just a second, and then recovers. I am running the beta software but the problem was their before I changed to the beta. Any advise please.

Hi, and I apologize if this question has been already addressed somewhere in the forums. I will soon be moving into a two bedroom condo, square footage of about 1100 sq. ft. I am thinking about making the jump to Sonos. I definitely want the Sub, but would it be overkill to get two Play 5's or would it be better to save some money and get two Play 3's? I plan to set up the speakers in stereo mode and put them in my living room. Any advice will be much appreciated. Thanks.

Hi - have a problem with only one speaker working - both are set up and display, however only one plays music, yesterday the issue was that although both speakers were set to work on one setting -which it is - ( Itunes) - one was working independently - also a phantom 3rd speaker has appeared - it's not set up of course but i'd like it removed - might be affecting this too. Have unistalled, reinstalled and made sure that the sonos is running through the wireless properly too help with this issue would be great can send diagnostics

A few months ago I purchased the Playbar and just bought the sub last week. Very happy with both but am now looking to add two speakers for TV viewing as well as listening to music. This is for our basement which is about 450 square feet, so not very big. I've read lots of input and reviews for the Play 1 and Play 3 as well as the Play 5 speakers. I was set on the Play 3 but it doesn't seem to get as much love as the Play 1 for adding to a Playbar and Sub. Since I have the Sub already, I'm thinking the Play 5 wouldn't be necessary. I don't mind spending the extra $200 for a pair of Play 3's over the Play 1's if it is truly worth the extra money. If you had a Playbar and a Sub - what two speakers would you add ? Thank you, Gary

Playbar doesn't work with RF remotes (Philips), welcome to the wireless world of Sonos! When will this problem really be solved and not by using another remote!

Sonos thx. for creating the Android Mobile Device streaming capability the only thing it needs now it the Folder View. Music genres, etc. are nice for iPhone folks but I (and possibly most Android users) like to categorize/organize my music (on my mobile device) into folders. Allowing parent level (down thru sub) folder playback would be icing on the cake. Similar to what the desktop/mobile controllers currently have (Music Library\Folders). Please add this capability to the next Android Mobile Device streaming update.

I have a Playbar in my family room and a Sonos Play: 1 in my kitchen, which is connected to the family room. Can I sync the audio between the two? I see how to create a "Stereo Pair" but that appears to only work if i have two Sonos Play: 1's and want to create surround sound. I simply want to hear the same audio(ex football game) in both speakers.

My sonos has simply died overnight. Fuse on the plug has been checked, plug has been checked in various sockets and it has been linked to a the MAC and separate MAC via ethernet cable all to no avail. Surely a product such as this doesn't simply die after such a short life span? Where can I get it checked? Yes it is out of warranty but I would be shocked if it is a write off at only three years old. Play :3 Serial -00-0E-58-79-90-A6:9 Product - SONOS PLAY:3 (PLAY3-BLK)

Can't seem to find a definitive answer on whether I can link my play 1 to a TV via a connect with Toslink, to play television sound through the play 1?

Hi can I place a play 1 in a corner of the room on a stand or is it best placed away from a wall I'm asking as I have to buy a stand so if it's not advisable to be placed against the walls then I won't buy the stand then do some more head scratching lol on where to place them in our living room many thanks all b

I have recently purchased a play bar expecting to pair two play 5 (1st gen) to it, only to find out they are too old. I could not find any information telling me when I bought the play bar that they would not pair with the older play 5.

Hello, The Playbar I have connected to the TV and works perfectly when I connect the TV. The problem comes when I turn off the TV, after a few minutes it activates again and starts to play the music I have in the "Music library". It always happens. How can I prevent it from automatically activating after closing the TV? Greetings, Luis

There is more than enough room on iPad app to display song lyrics - why can't I see all the ID3 tags in Sonos?

Please be aware that the Sonos products, wonderfull sound as they have, only can be used as a stereo device when watching movies. In some rare instances a true and very compliant Dolby Digital 5.1 audio source will be played fine. Very often there will be frequent audio drop-outs. DTS movies will not work. DD+ will give audio drop-outs even though the bit rate is low enough for the optical interface. Xbox 360 slim DD5.1 seem to work for some reason. At least through a state of the art hex-core android TV.