Playbar connects alone, after turning off the tv

  • 13 January 2017
  • 1 reply
  • 924 views

Hello,
The Playbar I have connected to the TV and works perfectly when I connect the TV.
The problem comes when I turn off the TV, after a few minutes it activates again and starts to play the music I have in the "Music library".
It always happens.
How can I prevent it from automatically activating after closing the TV?
Greetings, Luis

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1 reply

Userlevel 4
Badge +3
Hi Luis, welcome to the Sonos community. Under normal circumstances the Sonos will not start playing the Music Library unless explicitly told to do so. It may be that you had some tracks in the queue and someone has hit 'play' on the app, or knocked a button somewhere. Can you send us a diagnostic and reply here with the number? This might give us more of a clue about what's happening there.