Spaces & Setups

I upgraded to app v8 it started by not connecting to my 2 play 3s and 1 play 1, had too set it all up as a new system never had this happen when i have updated app. Also dont like the layout one bit, is there anyway to get the old ios app back on my ipad iphone both on ios 11.

Hi sonos and fellow users, Can sonos introduce trueplay to the connect and connect amp models?

Hi sonos and fellow users, This has been proberly discussed on many occasions, I have installed many sonos products and competitive products too, the advantages of the competition is that they can play hi resolution audio, why is that important, well some clients have dedicated stereo systems, and want something that’s in higher quality when it comes to playback, that’s where sonos is falling behind, the other thing is some customers don’t have the ability to network their music or need a NAS drive or even have to leave their computer on 24/7. Can sonos start introducing USB ports so the client can stream direct or share it, and also Bluetooth capabilities. Unfortunately here in Australia our internet is not the most reliable time to time, and that if there is no interenet, there is no music, if they have the options of streaming from USB or Bluetooth, it’s always a great backup option

New listing on FCC today for Sonos product 'S15' Label is totally square so could be a new connect type device ? Let the speculation begin !

Hi does anyone have a solution for this? When my play ones and soundbar are bonded as a surround sound system I can’t seem to utilize that room to play all speakers together through the house - I don’t want to have to manually deactivate surround each time. I might be missing something here but seems like a functionality issue?

I'm try to figure out what the best setup would would be for room(8x7m). Should I go with 2 Play 3's and a sub or 2 Play 5's without the sub?

Sonos, please hire a proper information architect for your app development and test it on users to make sure it is intuitive, before releasing it. That is good practice and would save us all a lot of hassle. Really not happy with the new app. Why are basic rules broken? That is silly and makes you come across as unprofessional.

I can't install the sonos controller as it keeps saying that the version is unconfirmed, and that there is a problem confirming that the sonos controller is up to date! please help

Hi! I have connected a PlayBar to two Play:3 so that we can have surround sound when watching TV. I can not get any sound out of the Play:3s in this configuration. The two Play:3 work just fine as stand alone speakers attached to my Sonos system. I can successfully connect these speakers to the PlayBar using my controller and they are removed from their original rooms and attached to the PlayBar. When I look at the PlayBar it shows PlayBar (+ LS + RS) suggesting everything is connected. I have checked in AdvancedSettings and see that Surrounds is on. I have toggled it just to be sure. I have moved the sound level adjustment all the way to the right. No sound whatsoever. What can I do to solve this. All speakers have been updated to the latest software.

When I group a Connect AMP and Playbar (which is connected to a TV), I can't control the volume using the TV's remote as a group, it only adjusts the volume of the play bar. This means I have to reset the balance of the speakers within the group everytime someone adjusts the volume using the TV remote. This is a real pain. Is there a way the group volume can be controlled by the TV remote?

hoping to get some advice on a little dilemma I now have. Got a Play 5 in the kitchen that used to sit on top of the fridge freezer and fill the room with sound. We’ve just had a new kitchen fitted with all new appliances and the gap between the top of the cabinets and the ceiling is a mere 90mm! I’ve put the play 5 in the corner on the kitchen worktop but the sounds no where near as good as filling the room, I’ve retuned using Trueplay. My initial thoughts were to get another Amp and a couple of decent speakers to go on top of the cabinets, but with only the 90mm to play with, I’m really struggling!

I suggest a capability in the Controller App. BLUF: When you group rooms, the volume levels are set in order to achieve balance and equality. Situation. In my great room (living room, kitchen, eating area) I have the playbar, sub, and a pair of play 2 for my TV. I also have a pair of play 3 near the TV and a pair of play 1 at the other end of the great room. In this great room I have three "rooms" in Sonos. TV room (playbar...), Music Room (Play 5), and the kitchen (play 1). Sometimes I like to group them all together. When I do this, I have to adjust the volume for each room in order to achieve balance/ equality. Could there be a present or another way to group rooms with a present volume control? Or, to create a room of several rooms and then establish levels using the setup?

I have lost my iTunes playlists in Sonos. Followed the directions in the Support section regarding this topic. Playlists still don't appear.

I thin it is all in the title. How do I add a Spotify radio station to Sonos favorites?

obviously i have a iphone 4 .. sonos working well .. but now the sonos has decided that i am forced to buy a new phone to use the system i paid a fortune for .. it is totally unacceptable .. just let the old version run on the phone ... i didnt want any more features, i just want to be use my phone .. i thought sonos cares about its customers but clearly not .. my 9/10 rating for sonos is now 0/10 and i will try to convicne all my friends not to invest in sonos .. i am so angry with sonos

In my sitting room I have a pair of PLAY:3s and a SUB, which together stand one of my rooms called MAIN. So: MAIN = SUB + PLAY:3 + PLAY:3 (stereo, wireless) I also have other rooms in my apartment with other speakers, mostly PLAY:1s. Now, I am planning to buy and install in my sitting room a TV and a PLAYBAR. And here come the questions: 1. If I simply connect the PLAYBAR to TV, is it possible that this setup is displayed as an independent room in Sonos App, for example called "TV"? In other words, is it possible to have the PLAYBAR be controlled by the TV when I watch TV and by Sonos App when I want to stream some audio? 2. Is it possible to somehow conveniently group PLAYBAR and MAIN, to be either controlled by TV set or by Sonos App? To better explain my questions, I would ideally like to have the following possibilities: a) To listen to my existing MAIN controlled by Sonos App (no PLAYBAR involved) b) To listen to my existing MAIN + PLAYBAR, controlled by Sonos App (

Sonos used to have fantastic support. Where has the support gone? Anyone else agree?

It appears that the sonos system relies on a network broadcast to add components to the system. Unfortunately, this limits the system to a single IP subnet. Could enhancements be made to the compnents and software to allow for the system to exist across multiple subnets? Think of this as an advanced configuration for system administrators to do and not your average home/small business user. This would enable the sonos system to be utilized through enterprise deployments where multiple locations all have wide area network connectivity which would allow for control of all of the offices from a centralized location. Furthermore, additional basic security could be added to perhaps limit access to rooms.

Make sure you update all software on your tv, blu-ray player, and set-top cable box. I made two changes on my Samsung blu-ray player bd-f5900 (changed digital output setting to the 4th menu choice - Bitstream (Re-encoded Dolby Digital) and set Downmixing Mode to Surround Compatible); and two more changes on my tv - I changed the HDMI Audio Format to Bitstream and turned HD Audio setting to On. Then, I changed a setting in my ATT dsl cable box from digital output Stereo to Surround Compatible. Now, all my Hi-Def content shows up as Dolby Digital 5.1 input on my playbar - all my 5.1 movies, netflix, etc. Sounds great!

TIDAL on Sonos is great (excluding a slight issue I am having at the moment but the fab support team are working hard to resolve it for me) but what is missing is the ability to 'Favourite' TIDAL playlist, artists, albums and tracks directly from the Sonos App. For example, if I hear a track I like by a new artists and want to favourite that artists so they appear in the 'My Artist' section of TIDAL on Sonos I have to leave the Sonos App, open TIDAL, search the artist and then favourite them... a long winded way you'll all agree.

I only recently figured out that if you have music playing in Room 1 and go into Room 2 you can group the two rooms (and start playback in Room 2 also) by pressing and holding the Play/Pause button on the speaker(s) in Room 2. Great feature, but what would be more useful is the ability to MOVE (not extend) playback to Room 2. So maybe press/hold Play/Pause AND Minus to move playback, vs Play/Pause and Plus to extend. I know you can do it via the app, but that means getting my phone out, etc. Just a suggestion for a future enhancement. (This is all on Play 1/3/5 - not the new Sonos one as I don't have one of them.)

The instructions provided by Sonos don't match up with current magic remote. The symbol provided after choose "home" does not show up. There is no choice to choose manufacturer. If I choose Optical connection only (vs. sync with TV speakers) the remote will not work.

How can I turn off the Sonos app? This used to not be a problem so it must be this latest release. There's no simple way to turn off the app so I'm stuck doing a forced shutdown, but then within minutes it turns itself back on and uses battery on my phone. WHY!?!? Who at Sonos thinks this is a good idea????? Make easy for me to turn off the app - completely turn it off - or I will uninstall and move on to a new vendor. The Sonos app is nothing more than spam on my phone right now. FRUSTRATING!!!

I ordered a multiroom Sonos setup including a connect to get the whole home music experience. I spent a lot of money, and I spent it on Sonos because by all accounts it’s supposed to be the best wireless multiroom solution. All I see on this forum is page after page of dropping speakers, connection issues, play lists that won’t play, rooms that disappear randomly, and music services that won’t music. My system arrived today and I will pick it up tomorrow. Dear lord I sure hope I didn’t make a huge expensive mistake. I want this to be an easy seemless experience, but I’m more than a bit worried now. My technology disabled wife is going to be using this system. She has trouble with a microwave.

Music won't turn off - how can I shut down ?