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aangel
Contributor I
Dec 15, 2017 7:07 AM UTC

what happened to support?

Sonos used to have fantastic support. Where has the support gone? Anyone else agree?
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    Chris
    Chris
    Lead Maestro
    Dec 21, 2017 6:28 PM UTC
    Oh wow Ryan - I didn't realize you all had to a center evacuate from the fire. Hope everyone's homes were safe!
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    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Ryan S
    Ryan S
    Retired Sonos Staff
    Dec 21, 2017 6:33 PM UTC
    Oh wow Ryan - I didn't realize you all had to a center evacuate from the fire. Hope everyone's homes were safe!
    Yep, everyone's safe. The evacuations we just lifted today, for the most part, so we'll have people in the offices in the next couple days. It was pretty bad this time around, hazard warnings in the air and we couldn't walk outside without masks.
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